2001 MAZDA MPV Complaints

WHEN PULLING OFF FROM A STOP IDLE NEEDLE GOES UP TO 3 RPMS, AND THEN DROPS TO 1 RPM. THERE WOULD BE A LOUD METAL TO METAL CLINKING NOISE WHEN VEHICLE HAS SHIFTED INTO REVERSE. DRIVER TOOK VEHICLE TO A MECHANIC, AND MECHANIC STATED THAT MOTOR VALVES WERE BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

VEHICLE EXHIBITING OIL LEAKING FROM ENGINE, DEALERSHIP REPLACED ENGINE, WITHIN ONE WEEK VEHICLE BEGAN TO LEAK OIL EVEN MORE THAN BEFORE, CONSUMER HAD PROBLEMS WITH DEALERSHIP REPAIRING WORK IN A TIMELY FASHION. *TT

ENGINE HAS BEEN LEAKING OIL FROM ENGINE SINCE DATE OF PURCHASE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

IWAS INVOLVED IN A RATHER SERIOUS ACCIDENT IN WHICH I COLLIDED WITH A BUICK CENTURY THAT RAN A STOP SIGN. I WAS TRAVELING 30-35 AND MY FRONT END COLLIDED WITH THE DRIVERS SIDE OF THE OTHER CAR. THE BUICK WAS TOTALLED. MY CAR WAS SEVERELY DAMAGED IN THE FRONT. THE AIRBAGS FAILED TO DEPLOY. ACCORDING TO THE OWNERS MANUAL THEY SHOULD HAVE ACTIVATED AT A SPEED GREATER THAN 14 MPH. *AK

A BOLT (MAZDA #10) HOLDING THE CALIPER ASSEMBLY OF THE BRAKE SYSTEM FELL OFF AFTER ONLY 280 MILES OF DRIVING, LESS THAN 24 HOURS OF OWNERSHIP OF THE VEHICLE. THE VEHICLE WAS DRIVING AT A RESIDENTIAL AREA AT LOW SPEED (25 MILES/HR), OTHERWISE A CATASTROPHIC RESULTS COULD HAVE RESULTED IN THE INTERSTATE FREEWAY. THE VEHICLE'S FRONT-PASSENGER SIDE BRAKE SYSTEM LOCKED THE VEHICLE AND THE VEHICLE SKIDDED (SINGLE-WHEEL LOCKED) ABOUT 15 FEET BEFORE A COMPLETE STOP. DRIVER HAS PICKED UP THE LOOSE BOLT FROM THE ROAD AND PRESENTED TO THE NEAREST DEALERSHIP SERVICE DEPARTMENT. CONGRESSIONAL MAZDA AT ROCKVILLE, MD HAS INSPECTED THE BRAKE SYSTEM, SECURED CALIPER ASSEMBLY AND REINSTALLED THE LOOSE BOLT. THE VEHICLE OWNER WAS TOLD THAT THE LOOSE BOLT COULD HAVE BEEN CAUSED BY ASSEMBLY FAILURE AT THE FACTORY. THE DUNCAN MAZDA AT BLACKSBURG, VA (WHERE THE NEW VEHICLE PURCHASED) HAS REPLACED THE RIGHT FRONT WHEEL AND TIRE. THE ACCIDENT HAS CAUSED THE OWNER AND HIS FAMILY TO STAY INVOLUNTARILY OUT OF TOWN FOR 36 HOURS DUE TO INABILITY TO OBTAIN DEALER SERVICES OVER THE WEEKEND DAYS. PHONE NUMBER OF CUSTOMER RELATIONS OF MAZDA USA (800-222-5500) WAS VERY DIFFICULT TO GO THROUGH. AFTER MORE THAN TWO HOURS OF TRYING, THE CASE WAS ORALLY REPORTED TO MAZDA USA ON JULY 2, 2001. THE CASE WAS AGAIN REPORTED TO DAVID DUNCAN, GENERAL MANAGER OF MAZDA DEALER AT BLACKSBURG, VA ON JULY 3, 2001.*AK

THE SLIDING DOORS (BOTH) DO NOT LOCK IN PLACE. IF VAN IS PARKED FACING A DOWNWARD SLOPE, DOORS CAN ACCIDENTALLY CLOSE AND CRUSH WHATEVER IS IN THEIR PATH. ALL OTHER MINIVANS HAVE SLIDING DOORS THAT LOCK WHEN FULLY OPEN. THEY WILL CLOSE ONLY IF THE HANDLE IS PULLED. THIS IS NOT THE CASE ON THE MAZDA MPV. *AK