2004 MAZDA TRIBUTE Complaints

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL WAS RUSTING CAUSING THE STRUT BRACE TO RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED A MANUFACTURERS RECALL THAT WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

MY MAZDA TRIBUTE ONLY HAS 114,000 MILES ON IT AND THE SHOCK MOUNT HAS COMPLETELY RUSTED OFF THE FRAME AND IS NOT IN ANY WAY SAFE TO DRIVE. HOW THERE IS NO RECALL FOR THIS IS A LOAD OF [XXX]. I HAVE PUT A LOT OF MONEY INTO MY TRUCK AND FOR THERE TO BE NO RECALL? WHAT A JOKE MAZDA IS. IM 25 YEARS OLD WORKING FULL TIME AND CANT AFFORD TO JUNK MY CAR AND BUY A NEW ONE. SO MAZDA PUTS ME IN THIS SITUATION AND WONT FIX IT. I WILL NEVER PURCHASE ANOTHER MAZDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CONCERNING TAKATA/MAZDA AIRBAG RECALL, I PURCHASED MY USED 2004 MAZDA TRIBUTE DX FROM SANTA FE (NM) MAZDA VOLVO DEALER OCTOBER 2006. THEN I SHIPPED IT VIA CROWLEY SHIPPING TO MY PERMANENT RESIDENCE IN ST. JOHN, U.S. VIRGIN ISLANDS...WHERE IT HAS BEEN CONTINUALLY IN USE FROM 2007-TO PRESENT. ST. JOHN, US VIRGIN ISLANDS IS A HIGH HUMIDITY AREA . YOUR ONLINE RECALL QUALIFYING AREA MENTIONS JUST PUERTO RICO, SO BEFORE I AM DIVERTED OR PUT OFF BY MAZDA, I WISH TO KNOW IF I ACTUALLY QUALIFY. ON TOP OF THIS, AT TIME OF PURCHASE IT WAS NOT POINTED OUT TO ME THAT THE USED CAR WAS AN OFFICIAL "LEMON LAW BUYBACK. I DID NOT SEE THE PLAQUE AFFIXED TO THE FRAME OF THE CAR UNTIL AFTER IT WAS SHIPPED HERE AND I WAS WASHING TOP TO BOTTOM TO GET SHIPPING SEA SALT OFF. I AM 70 AND LIVE ALONE, NEVER EVEN OCCURRED TO ME TO THINK OF SUCH A THING. I HAVE HAD TO REPLACE ALL OF THE MAJOR PARTS OF THE CAR OVER THE LAST 7 YEARS, SO NOW I AM REALLY WORRIED ABOUT THE AIR BAG. *TR

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

WHILE LOOKING FOR A KNOCKING SOUND IN THE PASSENGER SIDE REAR FOUND THAT THE SHOCK MOUNT ASSEMBLY WAS BROKEN LOOSE FROM THE BODY OF THE VEHICLE. YOU COULD SEE THROUGH TO THE INTERIOR FABRIC, LEAVING SHOCK AND MOUNT ATTACHED TO NOTHING. SERIOUS DESIGN FLAW. *TR

WE WERE DRIVING ON THE HIGHWAY AND WENT OVER A SPOT WHERE THE PAVEMENT HAD BEEN CUT BACK FOR REPAVING AND THERE WAS A LOUD, SHARP THUMP FROM THE REAR WHEEL WELL. IT WAS RAINING AND DARK SO I COULDN'T TELL WHAT HAPPENED. IT HAPPENED A FEW MORE TIMES BEFORE WE REACHED HOME. IN THE LIGHT OF DAY I SAW THAT THE WHEEL WELL HAS RUSTED THROUGH AND THE SHOCK IS NO LONGER ATTACHED TO THE BODY OF THE CAR. WE HAVE BEEN TOLD NOT TO DRIVE IT UNTIL WE HAVE SEEN A MECHANIC. *TR

THIS WAS NOT AN ACCIDENT. I RECENTLY HAVE HAD TO HAVE THE RIGHT AND LEFT INNER WHEELHOUSE PANELS ON MY 2004 MAZDA TRIBUTE REPLACED DUE TO EXCESSIVE CORROSION. THE INNER WHEELHOUSE PANELS WERE RUSTED THRU AND THE SHOCKS THAT WERE ATTACHED TO THOSE PANELS WERE LOOSE DUE TO CRACKS IN THE PANELS AND WERE BANGING UP AGAINST THE CAR. I DON'T CONSIDER THAT MUCH CORROSION THAT CAUSED THE PANELS TO BREAK LOOSE FROM THE CAR BODY AS NORMAL WEAR & TEAR NOR PART OF SOMETHING THAT SHOULD BE WATCHED UNDER ROUTINE MAINTENANCE. I HAVE KEPT CARS LONGER THAN 10 YEARS AND NEVER HAD THIS PROBLEM! IT WAS DEFINITELY A SAFETY HAZARD AND SOMEONE COULD HAVE BEEN HURT IN A SERIOUS AUTO ACCIDENT. PLEASE RECOMMEND A RECALL ON 2004 MAZDA TRIBUTES DUE TO EXCESSIVE CORROSION DUE TO THE MANUFACTURER'S DEFECT IN THEIR QUALITY CONTROL AND PROCESSES. *TR

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL SHOCK ABSORBER WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE FRAME AND MEMBERS). THE FAILURE MILEAGE WAS 158,000. THE CONSUMER STATED BECAUSE OF THE LOUD AND RATTLING NOISE HE HEARD WHEN HE WENT OVER A BUMP, SHE DECIDED TO INSPECT THE VEHICLE. SHE DISCOVERED A HOLE ON THE RIGHT REAR PASSENGER SIDE IN THE AREA OF THE LEFT SIDE OF THE WHEEL WELL AND SHE COULD SEE THE INSIDE OF THE VEHICLE. PARTS OF METAL WERE MISSING AND THERE WERE CRACKS IN THE METAL AROUND THE WHEEL WELL AND THE SHOCK ABSORBER MOUNT BOX. THERE WAS ONLY ONE SMALL SECTION OF METAL HOLDING THE MOUNT BOX ONTO THE VEHICLE. THE NEXT DAY, HER BROTHER TOOK THE PANEL OFF THE INSIDE TIGHT REAR PASSENGER WHEEL WELL, ONLY TO DISCOVER MORE CRACKS, ROT, CORROSION AND HOLES AROUND THE WHEEL WELL AND SHOCK ABSORBER MOUNT BOX. THE DEALER INFORMED THE CONSUMER, THE RECALL DID NOT APPLY TO REAR CORROSION. UPDATED 11/10/14

I NOTICED THE PROBLEM WHEN I WAS DRIVING DOWN THE ROAD AND HEARD A KNOCKING COMING FROM THE REAR OF THE VEHICLE I THOUGHT IT WAS A BAD SHOCK AT FIRST SO I PULLED OVER TO CHECK IT OUT AND THE REAR SHOCK BRACKETS ARE COMPLETELY RUSTED THROUGH AND ARE BREAKING AWAY FROM THE MAIN FRAME. I CONTACTED MAZDA ON JULY 11, 2014 AND THEY SAID THEY WILL NOT DO ANYTHING UNTIL TEH CAR IS RECALLED. THEY HAVENT PROVIDED ANY OTHER INFO ON ASSITANCE WITH REPAIRS OR A RECALL. THE CAR IS NO LONGER DRIVEABLE UNTIL IT GOES THROUGH MASSIVE RECONSTRUCTION OF THE SHEET METAL AND FRAMING IN THE REAR WHEEL WELL. *TR

EXCESSIVE CORROSION AT REAR SHOCK MOUNT. REAR WHEEL WELL AND SHOCK MOUNT REQUIRES REPLACEMENT. *TR