MAZDA Complaints

The vehicle turned the ac off and started blowing straight hot air into the vehicle after sitting in idle for less than 5 minutes. Which resulted in my dog having a seizure and passing away. There was not a notification on the app or any type of warning for this to happen.

Fuel system failure. The vehicle just dies and does not restart, this is a safety issue due to it happening when you are driving on the highway and unable to get out of the way of traffic.

The infotainment screen in the vehicle suffers from Phantom/Ghost touching, rending a safety hazard as while following navigation it can act on it's own, becoming a large distraction.

The contact owns a 2011 Mazda CX-9. The contact stated that while attempting to park the vehicle at a slow speed in the driveway, the vehicle suddenly experienced unintended acceleration, lurched forward, and crashed into a tree before coming to a stop. The contact was unable to stop the vehicle during the sudden unintended acceleration. During the failure the vehicle sustained front end damages, but no air bags had deployed. No injuries were reported. The cause of the failure was not yet determined. The contact stated that twice in the day before the unintended acceleration, the vehicle jerked forward in traffic however, the contact attributed the issue to the brake pedal not being firmly depressed or the clutch not properly engaged while shifting gear. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 173,000.

the “trailing link shaft” broke/split/tore apart at the right rear wheel. my car only has 16,500 miles. the vehicle was inspected by auto manufacturing dealer (mazda). mazda refused to admit it’s realting to manufacturing defect(s). i did not report it to police or my auto insurance carrier at that moment because i did not know what the issues were not until i dropped it off to my local dealer

Mazda has a known issue with their infotainment system and ghost touch. There was a recent lawsuit but ghost touch is not covered under the class action lawsuit. The screen will call people, change setting, and just click a bunch of things. This is extremely distracting when driving if I’m constantly having to fight to stay on my navigation screen and make sure it is not calling people. It’s a very well known issue that Mazda will not fix it and quotes around $500-700 to fix with a part that will eventually have the same issue. I have tried pleasing with Mazda and basically been told too bad. I just want my screen to work and not have to fight it constantly

I noticed an oil leak. I had it diagnosed and its a crack in the cylinder head, right above the exhaust manifold. This is known issue for Mazda's online. There is oil spilling everywhere. The oil burns off as it is driving. Smoke fills my car.

Only one headlight was addressed by dealer in repair for 4320A | NHTSA #20V-063 and they're refusing to cover the other side. The other DRL led light is now out from seemingly the same cause. They stated they did not fully follow the procedure in the documents I found regarding this recall when they repaired the first one because they "pre authorized" the swap of one side on "good faith" so there is not a record I can cite around the serial or lot numbers of the new or old lights on my own.

..... ON AT LEAST 5 SEPERATE OCCASIONS OUR 2021 MAZDA CX5 SUV ACCELERATED TO A HIGH RATE OF SPEED (ON IT'S OWN). IT HAS DONE IT TO MY WIFE AND I BOTH. I CONTACTED TWO DIFFERENT MAZDA SERVICE CENTERS AND WAS ADVISED THEY HAVE NO KNOWLEDGE OF THIS AND THAT THERE ARE NO OPEN RECALLS OR TSB's AND AS INTERMITTENT AS IT IS IT WOULD BE ALMOST IMPOSSIBLE TO DUPLICATE. ON JULY 18TH THE CAR ACCELERATED (ON ITS OWN) AGAIN BUT THIS TIME IT DROVE MY WIFE INTO A TREE AT APROX. 35/40 MPH BREAKING HER RIBS. THE BODY SHOP INFORMED ME THIS MORNING THAT THE CAR IS A TOTAL LOSS. MAZDA NEEDS TO GET TO THE BOTTOM OF THIS AND RESOLVE THIS ISSUE ASAP. THIS TIME IT WAS A TREE, THE NEXT TIME IT MAY BE AT A CROSSWALK OR AT AN INTERSECTION. IT'S JUST A MATER OF TIME UNTIL SOMEONE IS KILLED OR AT THE VERY LEAST BADLY HURT. I DON'T KNOW HOW MAZDA CAN BE UNAWARE OF THIS PROBLEM, IT'S ALL OVER THE INTERNET. OUR BODY SHOP PULLED IT UP ON LINE AND WAS SHOCKED AT THE AMOUNT OF COMPLAINTS/ CONCERNS THAT EXISTED RELATED TO THIS PROBLEM. PLEASE INVESTIGATE THIS BECAUSE THE NEXT PERSON MAY NOT BE AS FORTUNATE. THANK YOU IN ADVANCE.

Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.