MAZDA Complaints

Unknown, Electric steering no longer works, ABS light, traction control light engine light air bag light and tool light are on the, brakes will be faulty at times mainly when ABS and traction control light turn on. There is Google fact that 2008 Mazda had recall for EPS, also faulty air bag and more the vehicle recalls need to be fixed desperately it's going to cause safety problems while driving if not took care of.

Car started leaking and burning oil. Blue smoke coming out of engine. Low oil pressure light went on. I had it looked at by an auto mechanic. This is a major safety issue as the engine will fail because of the low pressure. The car is not drivable. Turns out it's a known issue with the cylinder head that Mazda knows about because they issued a redesign and issued recalls for the 2019 and the turbo engine. They also issued a TSB for this problem. Car is out of warranty, but not old enough to have major engine issues.

The contact owns a 2019 Mazda CX-5. The contact stated that while driving up on incline at 45 MPH, the engine shut off with the check engine warning light flashing on the instrument panel. Despite the failure, the contact was able to pull the vehicle off to the shoulder of the road. Due to the failure, the vehicle was towed to the residence. The following day the vehicle was towed to an independent mechanic; however, the mechanic was unable to duplicate the failure. The mechanic replaced the spark plugs and the ignition coil. The mechanic referred the contact to the dealer for additional assistance. The contact drove the vehicle to the dealer with an abnormal rumbling sound coming from the vehicle. While at the dealer, the dealer was unable to determine the cause of the failure. The contact was provided an estimate for repairs unrelated to the failure. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was a 129,000.

The contact owns a 2020 Mazda CX-5. The contact stated the infotainment Connect Center was unintendedly switching to different functions, with the volume increasing independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was unknown.

My Mazda has been serviced regularly, in fact my next oil change isn't for 2,000 more miles. I was driving when I heard this weird noise. I looked at the dash and the oil light was flashing and the temperature was over heating. I could also feel the vehicle getting sluggish. I pulled over on the interstate. All the lights were on by this time. I popped the hood and there wasn't any coolant in the resivour anymore. I let the car cool down and I added some water as I was 1 mile from the exit where there was a gas station. I had to baby the car to the exit and shut it off whenever it got hot. The oil was full and seemed overfull even..... Mechanic is guessing the coolant leaked if the engine.... I was stranded for hours with 4 children...

The headlights are horrible for night time driving. The low beam lights are nearly invisible, which leaves you no choice but to drive with high beam lights and still poses a serious safety risk. Vehicle was taken to dealership and asked if there had been any recalls on the headlights because they’re very dangerous, can’t see anything at night.

My vehicle is affected by a well known "ghost touch" infotainment touch screen issue. Due to safety hazard nature of this issue, Mazda had a recall program but it only covered Mazda3 models (Special Service Program SSPB6 - see attached file). My issue was diagnosed and confirmed by an authorized Mazda dealer (see attached file). I contacted Mazda customer center about this issue and they declined any help "due to the mileage and service history" (case number: 00284155). Mazda acknowledged that "ghost touch" issue is caused by manufacturing error but apparently they are not willing to fix it unless forced to, even though the issue poses a safety hazard.

I noticed a burning smell coming from engine. I took it to a Mazda dealership where they found a cracked cylinder head that needed complete replacing. There was no warning light or other symptoms before I noticed the smell. Vehicle has only been inspected by the dealership. Vehicle is out of warranty but only has 37000 miles on it.

The Mazda Connect screen has ghost touch issues. The screen randomly presses buttons while the vehicle is in motion. The most dangerous component is when it changes the lighting to nighttime during the day causing me to be unable to see my screen during the daytime. It also repeatedly skips music, changes the screen while the gps is on, and constantly presses random buttons and disturbs me while I'm driving the vehicle. This is a known issue amongst many Mazda models that they have yet to fix and it is highly distracting.

The rear Suspension Frame has failed due to corrosion. The right rear tire has worn severely from the premature failure of that part on the right side. I feel it was a defect in Engineering by Mazda. My email: [XXX] Mobile: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)