MAZDA Complaints

The car has had a lot of issues. The inside driver side glass for the display dash fogged up and had to be replaced. The first replacement didn’t fix it and I had to threaten legal action to get Mazda to replace the glass a second time before it finally resolved the issue. The car (which is washed and waxed weekly), got rust on it in year 3. Mazda repaired it and promised it would not return. 14 months later the rust is back and Mazda won’t repair it. I have escalated with no avail. I have had to replace the air conditioning fan for over $1K. I bought the car brand new with 59 miles on it, I have kept up on every maintenance and kept records and today it has 18,000 miles and I am told the transmission needs replaced. 18,000 miles on a garage kept car? This is not right!

While I was driving on I-90, I lost control of the acceleration of my vehicle. The vehicle was towed and has been diagnosed with a failed transmission! The car would not accelerate or it would accelerate in bursts or rapidly slow down. I was able to pull over and the car failed to move at all after. My safety and others was put at risk as I lost the ability to control the speed of the vehicle on a road where the speed limit is 65mph in traffic around me. When the problem began no lights illuminated, until ~30 seconds in the yellow engine failure light illuminated and then the yellow transmission failure light illuminated. The car was brought to a dealership for inspection and they diagnosed it as a transmission failure. This is unacceptable for such a young vehicle (2021). It should be noted that the car manufacturer immediately approved the replacement the same day it was diagnosed (dealership said it usually takes 48 hours), but the part is back-ordered for months (probably because they know this is happening and trying to cover it up).

Engine is leaking coolant apparently due to a cracked engine block caused by a manufacturing defect in the casting. Mazda has a Technical Service Bulletin, subject:Leaks at cylinder head and the number is 01-013/21. But they refuse to help cover their mistakes and now we owners are stuck with replacing an entire engine out of pocket. Shame on Mazda

The car is jerking and check engine light is on. Also when you are stopped and press on the gar it takes a bit to get speed. The transmission control module needs to be replaced. There seems to be this issue on many mazda's just not sure why a recall hasn't been done for this case.

The driver air bag light on the instrument panel has been illuminated since 2004, repair had been attempted several times but has failed. A bulletin has been sent by the manufacture to the dealership regarding steering wheel airbag light being illuminated giving a false warning, due to defective electrical wiring that cannot be repaired.

We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check engine light (CEL) indicator showing up in the gauge cluster. This issue originally started in October of 2023. I was on the highway doing at least 55 miles per hour (mph). Before the light actually came on, I had already felt the vehicle shaking, and also noticed the acceleration was sluggish. In the blink of an eye, the CEL came on and started flashing. After that point, the CEL stayed on. I was able to get to my destination safely. We took the vehicle to a shop, and told the mechanics the issue, but they could not re-create what happened. We stopped driving the vehicle as much after this first encounter. A couple of months later, the issue still persisted, and we took it to another shop. They changed the spark plugs, and the vehicle had been driving CEL-free for several months. Recently, we were going to take the vehicle out for a drive, and noticed the vehicle shaking (before the CEL officially came on) again. The CEL flashed and came on. As of this moment, the CEL pops up and stays on when starting the vehicle. I put in a code reader, and the code that came up was “PO304 Cylinder 4 Misfire Detected.” We are figuring out what our next plan(s) is/are with the vehicle. I looked at some forums for the 2007-2015 Mazda CX-9 Generation, and I noticed that someone mentioned that there was an issue with the injector pigtail wire (one of the fuel injectors). They also mentioned spark plugs and coil plugs. But they still had an issue and it seemed to be not resolved. I'm wondering if this issue could have a direct or indirect connection with the Takata Airbag recall that was issued on August 13th, 2024 with a "Do Not Drive" alert.

The contact owns a 2021 Mazda CX-9. The contact stated that while accelerating quickly and entering the highway, there was no motive power to the vehicle. While crossing the highway in the right lane, driving at 65 MPH, the vehicle in front moved over; there was a parked vehicle. The contact was able to stop the vehicle before causing a crash. The driver was starting to accelerate, but there was no motive power when the accelerator pedal was depressed. The smart brake system malfunction message was displayed. There were no warning lights illuminated. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact to have the vehicle diagnosed. The failure mileage was approximately 53,186.

The contact owns a 2022 Mazda Mazda3. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance system activated unexpectedly. The contact stated that the ABS warning light was illuminated. The contact slammed on the brake pedal and bumped his head. The contact stated while driving at an undisclosed speed, the brakes independently activated. The vehicle stopped independently while the contact was driving on a busy highway. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was taken to another dealer; however, the failure could not be duplicated. The contact stated that the vehicle had been taken to four dealers and the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and twelve complaints had been filed. The failure mileage was approximately 27,287.

The contact owns a 2024 Mazda CX-50. The contact stated while driving at an undisclosed speed, the steering wheel detached from the steering column. The vehicle was taken to the dealer where it was diagnosed with a stripped steering column bolt. The contact stated that the bolt was torqued back onto the steering column; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was purchased in January 2024. The contact stated that the failure began shortly after the vehicle was purchased. The contact stated that the vehicle had been taken to the dealer seven times due to the steering failure. The contact stated that the vehicle was scheduled to be taken to another dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 3,200.

I WAS NOTIFIED OF A RECALL CONCERNING THE CAMERA IN MY CAR IN SEPTEMBER OF 2023. IT WILL SOON BE SEPTEMBER 2024 AND I HAVE NOT BEEN NOTIFIED THAT THE PARTS NEEDED ARE CURRENTLY AVAILABLE.ORIGINAL RECALLNOTICE STATED THAT REPLACEMENT PARTS WERE NOT AVAILABLE AT THAT TIME. HOW CAN THIS BE CALLED AN IMPORTANT SAFETY RECALL WHEN A YEAR HAS GONE BY MY CAMERA NOT ONLY FLICKERS, BUT MOST OF THE TIME IT DOESN'T COME ON AT ALL! PLEASE ADVISE WHAT I SHOULD DO NEXT.