MAZDA Complaints

Cx 5 2017 mazda. Purchase at the mazda dealership in 2021. Car has been burning oil. At 2000mils my oil level on the dipstick is at the lowest mark. I have to add 1gt oil to bring the mark to the correct level.

Vehicle had a horrible coolant leak at the rear of the engine to find out the engine has a weak cylinder head and is known to break and leak coolant. The vehicle will need a new cylinder head or engine replacement.

Transmission is pulling during shifting. Dealer updated Transmission software twice already during warranty. Car is doing it again. This can be a safety problem when pulling in front of traffic and Transmission fails to shift smoothly and it jerks/delays.

The car's screen/touch screen has a "ghost touch" issue. It automatically changes car settings while I am in the middle of driving which is causing driving safety issues. It will change radio stations, mess with navigation, screen brightness, clock, etc.

I have a 2009 Mazda 6, the subframe/engine cradle has completely rusted out on the right side causing the lower control arm to detach from the frame while I was driving almost causing a accident luckily I was driving slow at the time. There was a recall for this exact issue, I contacted Mazda and they have no open recalls and can not help me

The contact owns a 2004 Mazda RX-8. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The dealer determined that the engine had no compression. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 60,000.

2020 mx5 rf club edition with 65k miles lost engine power while driving in rush hour traffic. Car would not re-start, required a tow, and I was left stranded and without transportation. Since car was inoperable it was towed to nearby reputable mechanic and per the mechanic fuel pump has failed. Same fuel pump has been recalled by other manufacturers and hundreds of thousands of 2018-2019 mx5's have been recalled due to a similar defective fuel pump. I believe my car is effected by a defective fuel pump and should be included in the recall and replaced by the manufacturer free of charge. Part can be inspected. Part has been inspected by an independent service center. No warning signs prior to the issue occurring, battery and engine lights appeared as vehicle lost power.

When driving, after a period of 10 - 20 minutes usually, of the adaptive cruise being on (not necessarily in use), the buttons on the steering wheel will re-map. That is, the + button for adjusting the cruise speed up by 1 mph increments will switch with the - button that adjusts the cruise speed down by 1 mph increments. This happens reliably... if I've driven the car with adaptive cruise on for more that 10 - 20 minutes, the buttons will re-map. + slows the car down or doesn't work at all (does nothing). - speeds the car up. Also, rarely, the cancel button will speed the car up. Often the cancel button will not work and the only way to disengage the adaptive cruise is to tap on the brake pedal. Less frequently--maybe about 1/3 - 1/2 of the time, the "off" button, which turns the adaptive cruise off entirely, will not work. Note, that this is not the "engage" or "enable" button. These are the buttons that just turn on and off the adaptive cruise and show that it is now ready to be set if on. I discussed this with the dealer. I believe it is a software problem, they cannot find a software problem as they patched the software in the car up to the latest version. They want to replace the steering wheel where the switches are. This is a $750 repair. (I'm not sure if it's the whole steering wheel or the switch cluster on the wheel.) I cannot afford it and I'm not convinced it will work. I believe they are just guessing at a solution. Nothing to my knowledge has ever spilled on the steering wheel to potentially damage the switchgear. Also, this, to me, does not explain how it always works correctly for the first 10 - 20 minutes of driving, then fails reliably after that. This problem has existed for over two years. Since the car has had about 100,000 miles on it.

The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention). The contact stated that on several occasions while the vehicle was shifted into reverse(R), the rearview camera image was distorted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

I have seen the problem online called ghosting or ghost control. The infotainment system changes station, settings, selected input or anything else it randomly selects on its own and this is occurring while driving the vehicle.