MAZDA Complaints

There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking

Car started leaking coolant, and running rough / stalling. Eventually overheated due to lack of coolant. Mazda dealer reports Cylinder Head crack as the root cause of the issue. Car has 106K miles - and seems to have the same problem as referenced in NHTSA 10232269 [XXX] ) Mazda has decided to decline to offer any financial assistance in the repair. Replacement cost for just the cylinder head (not a complete engine) was quoted by a Mazda dealership to be $6800 - $7200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reverse camera stops working at random for several hours at a time. Mazda has issued a recall for this issue but has yet to offer repair

The contact owns a 2018 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 40 MPH, the parking brake light illuminated, and the vehicle decelerated and was losing motive power. The contact pressed the parking brake button off and on and the warning light stopped, and the contact was able to drive normally. Additionally, the contact stated that in other instances the forward sensing camera and the lane departure systems were also independently engaging. The contact stated that it was difficult to maintain the lane she was driving in. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure occurred at various speeds. The contact drove the vehicle to a dealer who diagnosed the vehicle and flashed the Powertrain Control Module (PCM). The vehicle was repaired. The contact stated that the failures reoccurred and the battery short-circuited. The contact had taken the vehicle to a non-manufacturer dealer who used a handheld scanner and retrieved the following codes: C1001 Type 97, U3003, and B13D3. The vehicle was not repaired. The failure mileage was 31,321. VIN tool confirms parts not available.

The contact owns a 2017 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My infotainment screen for my Mazda CX5 has bubbles on it. I contacted Mazda and they said this is an issue that many people have complained about, but there is no recall. The screen on the inside has a screen protector that is peeling off and eventually I will not be able to use my touchscreen. There should be a recall or an investigation into this issue. Please help or let me know where I can get more information. I should not have to pay $900 for a new screen kit.

The headlights are UNSAFE! Extremely dim. We have replaced the bulbs and gotten great LED lights but the issue is still there. Sometimes I feel like my lights aren’t even on but they are, I cannot see. Please can you fix this. They just keep getting worse. I would have to drive with high beams on just to be safe. I don’t drive at night in my car if I don’t absolutely need to because of this issue.

My infotainment center experiences a ghost touch, typically in hot weather, where it just randomly starts pressing buttons on the touch screen, increases volume, hits play/pause over and over again. It is VERY distracting when it occurs while I’m driving

I took my vehicle into RBMC dealership due to the vehicle was experiencing electrical issues and had an open recall / still does. The dealership said I can’t have a dash cam plugged in to a charging port. FCM / LDW / E-Break staying on / throwing error codes = C1001 FSC failure type 97 & U3003 EPB control module power supply failure type 16. They gave me back the car the battery failed the next day and when I called them they banned the VIN of this car to ever return to them. ( the battery was under factory warranty) the issue has only gotten worse and removed my dash cam as they demanded and now I can’t get the car fixed and the issue has gotten worse then taking the car to this dealership less then 30 days ago. They also did not perform the recall when the car was there. The car now has the fallowing codes B13D3 / C1001 / U3003 & possibly more codes because the whole dash is flashing auto light / fcm/ LDW and Break. My [XXX] grandma can’t even take the car in to get fixed the refuse to touch it after it had issues when they gave it back to us and it’s under a extended warranty and was a CPO and has a extended warranty through Mazda. Car only has 31k miles on it and is dangerous for her to drive and myself. Issue has been on going for over a month. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car has some .kind of Electric or electronic malfunction that drains the battery and kills it without giving you a warning. I have taking it to a Mazda Dealer to be fix 4 times and they don't seem to be able to fix it.The battery was replaced.twice one by me and the second time by the dealer in an attempt to solve the problem at some point. Unfortunately just yesterday it happened again it had to towed to the Mazda dealer again for the fifth time. I really hope a solution can be found.