MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MAZDA CX-30- SAN DIEGO, CA
I purchased a Mazda CX-30 October 2021 - in April of 2022 the oil light came on mileage 4,672 and I decided to have just have the oil changed at Hello Mazda of San Diego. They said they wouldn't charge me for the oil only the service charge. And mentioned that something is wrong and will top the oil off at no charge in the future. Last month in November I took a short trip to Tucson AZ to visit family the oil light came on once again mileage 10,079 I brought the car into Jim Click Mazda Tucson and after several hours I got the car back. They had topped off the oil with no charge. I asked how low the oil was. The service man quickly said just a little low under a quart. I didn't want to argue with him- but I checked the oil stick, and it was below a quart and I know a light most likely won't come on without it being at least a quart low.
Source: NHTSA WEB SITE -
2016 MAZDA CX-9- San Antonio, TX
I took my car into the dealership and was told that I had a cracked cylinder head and the car is leaking coolant near the rear of the engine. This could cause the engine to cease should coolant get into the engine. The dealer (North Park Mazda, San Antonio) has confirmed this as the issue. I have received a video of the inspection from the dealership explaining the issue. The vehicle displayed a warning that it was overheating which is what prompted me to bring the vehicle in for service.
Source: NHTSA WEB SITE -
2016 MAZDA MAZDA3- Knoxville, TN
Nothing has happened yet but Ive done a bunch of research and a lot of the 3rd generation Mazda 3's all have the same airbag code 16 flashing on their dash and it's not on any recall list
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- West Jordan, UT
I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my foot firmly on the brake since my driveway is sloped. I pushed the garage door opener remote when suddenly the vehicle accelerated and shot forward hitting the garage door. There was no brake action and all backup systems failed. There was no Automatic Emergency Braking or Forward Collision Warning. There were no warning lights displayed. No airbags were deployed. If the garage door had been open, the vehicle would have hit a concrete wall in the garage. The vehicle was taken to the Mazda dealership and a full circle inspection and diagnostic check. Mazda found no codes and everything was working as designed in vehicle.
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA3- Dallas, TX
When I take the key out of the ignition the car doesn't recognize the key is out and won't stop beeping. I can't use the key fob to lock or unlock the car. I have to use the original door key to lock and unlock or the alarm will go off. I have replace the ignition switch cylinder 2 times and it still doesnt work. There is a little bit of "play" that is keeping it from not beeping and beeping. I can take it out slowly and it will work but then it slips again and I get locked out of the car and the alarm goes off again until I use the key to manually unlock the car door.
Source: NHTSA WEB SITE -
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2010 MAZDA CX-7- Staten Island, NY
Recently got this car and am fixing it up. Vehicle's headlights function but are dysfunctional. Night driving is impossible as per nearly nonexistent illumination of roadway. Don't know how to fix/upgrade. Wanted to give this vehicle to my Florida student but now hesitate as Florida's roadways are not illuminated. Have seen many posts relative hereto, even when the vehicle was new. A manufacturer's recall should issue for new improved headlights. Please advise on a fix for this essential vehicular safety function .
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- Bristol, CT
The rear subframe is absoutley rotted out from the car. Bought used and did not see until recently. Car was a Rhode Island car and was in Mass for a while. The rear wheels are concaved in and it is not only my car MULTIPLE owners of this generation car have experienced this these cars obly have the front subframe but not the rear! This particulat rear subframe is especially rotted THROUGH near the suspension! This is NOT ONLY MY CAR BYT MULTIPLES MAZDA 6'S!!! GOOGLE IT! I WILL SEND PICTURES LATER WHEN REQUESTED! IT IS LATE AND RAINING RIGHT NOW!
Source: NHTSA WEB SITE -
2019 MAZDA CX-5- Irving, TX
My vehicle appears to have what is known as the "ghost touch". The radio ends up clicking random things, skips songs, goes to the maps and zooms all the way in. This puts the driver at risk if they are distracted by what is happening to their radio. I informed the dealer, but they thought it just needed a software update. The issue continued even after the update that I had to pay for. Warning lamps to not appear, and it happens at random times, it's never consistent. It's been happening for a while now, probably over a year, and months after I had purchased it as a used car.
Source: NHTSA WEB SITE -
2013 MAZDA CX-9- Farmington, NM
Water pump is cracked and leaking through weep hole, to no fault of the driver. The vehicle has over 214k miles on it and the mechanic informed us that this is common in this vehicle of this age with that many miles on it. Luckily we caught it before the leaky coolant mixed in with the engine oil and caused the engine to seize up, which after doing my research I'm realizing is a common issue with this make and model of vehicle. No mechanic in our town will fix it since the entire engine has to be taken out in order to get to the water pump. It's just too risky apparently. The only reason I'm reporting is because after doing my research I've found that water pumps breaking is a common issue with 2013 Mazda CX-9s.
Source: NHTSA WEB SITE -
2019 MAZDA CX-5- Massapequa, NY
Known Issue. Mazda has issued a TSB, but will not extend Warranty or pay for needed repairs. Infotainment Screen changes and Beeps by itself. Screen is peeling as well. 2019 Mazda CX-5 Infotainment Technical Service Bulletins TSB Number: SA-041-22C NHTSA Number: 10226930 TSB Date: November 22, 2022 Date Added to File: December 1, 2022 Failing Component: Equipment:Electrical:Infotainment Summary: Some customers may complain about infotainment center display: * ghost touch * DTC b108e:04 may be stored (touch screen operates by itself) * surface peeling * DTC b108e:04 may be stored * spider cracks * white dots
Source: NHTSA WEB SITE