MAZDA Complaints

While driving the "power steering failure" light came on, and then went off. I checked my VIN and it says there's no recalls needed for the vehicle, but I have read that there's a lot of this happening. It happened twice in less than 2 months of ownership.

I own a 2024 Mazda CX-90. The vehicle has an intermittent steering concern where the steering wheel feels like it sticks, catches, or becomes notchy during normal driving. It is most noticeable when making small steering corrections to stay centered in the lane, and I have also noticed it during turns, including while entering an on-ramp. The component/system I believe is malfunctioning is the steering system, potentially the electric power steering and/or steering gear assembly. This creates a safety concern because the steering does not always feel smooth or predictable. When the steering wheel momentarily resists input or feels stuck, it can require extra effort to correct. This could increase the risk of delayed steering input, overcorrection, or difficulty maintaining the intended path of travel, especially at highway speeds or on curved roads. Mazda Safety Recall 6524A / NHTSA Campaign 24V-022 was previously performed on this vehicle. Despite the recall repair being completed, the sticky/notchy steering condition is still occurring intermittently. The problem was evaluated by a Mazda service department. During the service visit, Mazda service personnel also felt issues with the steering. I was informed they are looking for Mazda to follow up, including any additional guidance related to NHTSA Recall Query RQ26002, which I understand is reviewing sticky steering/increased steering effort after the original 24V-022 recall remedy. I am submitting this complaint because the vehicle is experiencing steering symptoms similar to Mazda Safety Recall 6524A / NHTSA Campaign 24V-022, even though the original recall remedy was already performed. The continued sticky/notchy steering behavior appears consistent with the type of post-remedy concern being reviewed under NHTSA Recall Query RQ26002 and presents a safety concern.

The vehicle experienced a sudden and repeated malfunction of the hybrid/electrical system and powertrain, resulting in the vehicle becoming inoperable. The vehicle is currently at the dealership and is available for inspection upon request. While driving in traffic, multiple warning messages appeared, including "Hybrid System Malfunction," "Charging System Malfunction," "Engine Malfunction," "Brake" and "i-ACTIVSENSE System Malfunction." The vehicle lost functionality and could not operate normally, creating a dangerous situation in active traffic. I was forced to slowly maneuver the vehicle to the shoulder after several restart attempts. This issue has been reproduced multiple times. The vehicle has previously been inspected and repaired by an authorized dealership, including recent repairs (12V battery and engine mounts). Despite these repairs, the same critical malfunction occurred again shortly after the vehicle was returned as repaired. The vehicle is currently being inspected again by the dealership. The issue has not yet been permanently resolved. Prior to the failure, the vehicle had a history of similar warning messages and abnormal behavior beginning at approximately 20,000 miles. These issues have continued intermittently despite multiple repair attempts. The repeated failures, including the most recent incident, indicate an ongoing unresolved defect that creates a significant safety concern. This issue is a continuation of a previously reported complaint (NHTSA Report No. 11734505).

Stopped at a convenience store in [XXX] . Upon return to vehicle, it would not start. A check engine light and steering alert came on. According to ChatGPT it appeared to be an electrical problem. AI recommended that the vehicle be "rebooted". That entailed putting the car in Park, turning the ignition off, turning off all accessories, getting out of the car, locking it with the FOB, and walking away from the car with the FOB. Don't return until after 5 minutes or more. The second incident occurred on the out skirts of [XXX] . The instrument panel went dark for a half a second or so. Once it became illuminated, another warning alert appeared: Telematics Communication Unit Malfunctioned. AI suggest not turning ignition off until we reached our final distination. Have a dealer run a diagnostic scan on the voltage system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle has engaged the automatic braking feature multiple times while in a parking garage and when in the middle of a four-way stop despite there being no cross traffic or moving vehicles around my vehicle. In two instances, there was a vehicle behind mine that the breaking could have led to me being rear-ended and in the case of the four-way stop, there were other vehicles waiting to cross that could have hit me from behind or on the side. The vehicle was taken to the local Mazda dealership who had the vehicle for approximately 3 weeks trying to identify a fix and was subsequently told to pick up the vehicle without a fix being performed. I was informed after that time that Mazda was aware of this being an issue for multiple owners but did not have a solution to resolve it. I was told to wait to be contracted at some point in the future about an identified repair or recall. This is a serious safety issue that could lead to a collision and Mazda has stated that they do not have a solution to the problem.

The steering seems to stick when turning wide turns. Seems to happen both directions. It feels like it’s being held or assisted in place, but the steering control is disabled.

Fuel injector failed without warning. A lot of fuel leaked into the engine destroying a spark plug in one cylinder and ultimately ruining the catalytic converter when fuel got into it. Independent mechanic and Mazda dealership diagnosed. Car cannot be driven.

My car has an issue officially diagnosed by a reputable mechanic that matches the claim of the former TSB SA-058/20 that was changed and clarified through the now existing TSB SA-031/21. My car has a cracked cylinder head. This is the non turbo engine but it does have cylinder deactivation which his believed to be a culprit. The cracking is known to be caused by a manufacturing defect. There is an existing class action lawsuit regarding the turbo versions. There are complexities as to wh this lawsuit is on behalf of the turbo engines, and not the non turbo engines, however the same problems are well documented and widely acknowledged throughout hundreds if not more instances of people online and by Mazda's acknowledgment of the problem through the TSB's. This put me at great safety risk. I was driving north bound right beside semi trucks and busy traffic at speed limits of 70 mph when my engine started smoking. I was able to pull over and get it to a nearby mechanic. They officially diagnosed the vehicle w the cracked cylinder head matching the aforementioned TSBs. Mazda denied my goodwill case, even though it was made without complete information on my situation and car, despite my best attempts to get to the one representing my case with the dealership(I tried to reach him for 2 days with no success). Getting a repair from Mazda dealerships was inconvenient for my location and schedule, but I've always had my vehicle properly serviced. Mazda said this repair would cost near $7500. A mechanic quoted me at least the amount of $5500.

No worries — here it is trimmed to under 2,000 characters: I am reporting a recurring safety defect on my 2004 Mazda RX-8 (VIN: [XXX] a repair under NHTSA Recall 1017E (Fuel Pump Ring / Discharge Pipe). Recall 1017E was completed on my vehicle on September 19, 2017. The same fuel leak has since recurred, with fuel vapor now entering the passenger cabin. Only a few thousand miles have been driven since the recall repair. The vehicle is currently at Della Mazda, Queensbury, NY at approximately 72,000 miles. On May 8, 2026, I contacted Mazda Customer Experience Center. Mazda confirmed the dealer submitted a pre-authorization request for recall coverage, which Mazda corporate denied, stating the recall was previously completed and further repairs are my responsibility. I have a chat transcript documenting this. A recall remedy that fails to correct the covered defect should not be considered complete. I am requesting NHTSA review whether Recall 1017E has produced recurring failures, direct Mazda to honor the recall remedy, and advise on available consumer reimbursement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2022 Mazda CX-5 Signature began producing a loud whirring/rattling noise from the driver-side front headlight assembly. After investigation, the noise was identified as coming from the internal cooling fan located inside the LED headlight unit. The cooling fan, which is integrated into the bi-LED headlamp assembly, appears to be failing prematurely due to bearing wear. This is a known widespread defect on 2019–2023 Mazda CX-5 models. Mazda has already issued Technical Service Bulletin (TSB) 09-015-23, which acknowledges the noise issue and instructs dealers to replace the entire front combination light assembly under warranty. However, no formal recall has been issued. The root cause appears to be Mazda’s design decision to use the full LED headlight beam as the Daytime Running Light (DRL), which keeps the headlight cooling fans running continuously whenever the vehicle is in operation — even in daylight. This accelerates fan bearing wear far beyond normal expectations. The headlight assembly costs $1,200–$1,700 per side to replace out of warranty. Owners whose warranty has expired are facing repair bills of $2,400–$3,400 for both sides. This constitutes a significant safety risk as headlight failure reduces nighttime visibility. I have scheduled a warranty repair at an authorized Mazda dealer under TSB 09-015-23.