MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 MAZDA CX-90- anderson, SC
Radiator leaking at seems causing engine to overheat. The radiators on 2024 and earlier CX-90 are failing at the seems of the radiator. This is a known issue to Mazda, hundreds of vehicles are having to be repaired for this manufacturing defect and they are charging the consumer $2800.00 to repair something which should be covered under a recall. This vehicle is a lemon and they refuse to stand behind their product.
Source: NHTSA WEB SITE -
2024 MAZDA CX-5- Crozet, VA
Passenger side headlight was making a loud noise. When it began, it happened sporadically, but in ~two weeks, it happened consistently whenever the car was on and could often be heard while driving. The sound was consistent with other reports of the headlight assembly failure and those covered by TSBs for 2019–2023 models. The vehicle was brought to the dealership, the noise was verified as being the headlight failure, and it was replaced under warranty.
Source: NHTSA WEB SITE -
2024 MAZDA CX-50- Middleburg, FL
I was attempting to mount my bike rack. To get the clips to properly fit I needed to partially open the liftgate. Upon triggering the door release the power liftgate and began opening the door. The anti pinch system did not detect the pinch and it crumpled the roof and liftgate at the seam. I tried to stop it but there was too much pressure and by the time it stopped lifting under my body weight significant damage had occurred. If a finger had been there it would have been chopped off.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- RENO, NV
The fuel tank pressurization systems on my 2024 Mazda CX-90 PHEV have failed, and the vehicle is currently available for inspection at Dolan Mazda in Reno. This defect puts the safety of myself and others at risk because the vehicle gurgles and sprays raw gasoline out of the filler neck during refueling, creating a severe fire and environmental hazard at public gas stations. The issue first appeared on March 23, 2026, during a road trip from Reno to Las Vegas, with dashboard warnings stating Fuel Tank Malfunction, Avoid Refueling, Have the vehicle inspected and Engine Malfunction. The vehicle was inspected and supposedly repaired by Jerry Seiner Mazda on March 24, 2026, but the problem recurred during the return trip from Las Vegas to Reno on March 29, 2026, when it again spit fuel at the pump. The failures consistently occurred midway through long road trips at refueling stops in Tonopah, Beatty, and Hawthorne, Nevada. During these incidents, the vehicle was completely unable to accept fuel, causing significant distress as I was nearly stranded with young children in remote desert areas with limited resources. I barely managed to reach my destination on the remaining range. Although I have documented these specific malfunction messages and safety incidents, the vehicle has been at Dolan Mazda since April 17, 2026, where the dealer and manufacturer have been unable to reproduce the issue in a stationary shop environment despite it being the second formal repair attempt for a life-threatening fuel system failure.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- San Jose, CA
2018 CX-5, VIN [XXX] , 60,182 miles. Skyactiv-G 2.5L with cylinder deactivation (VIN 8th digit M). Head gasket leak diagnosed by independent mechanic and confirmed by Mazda dealer, who referenced Service Action SA-073/24. Oil actively leaking onto garage floor and contacting exhaust manifold, causing burning smell and potential fire risk. Defect was first documented by dealer at 52,966 miles within powertrain warranty. This is a known manufacturing defect affecting the cylinder head casting on 2018+ CX-5 models with cylinder deactivation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2024 MAZDA CX-90- Springfield, VA
The parking cameras will fail to activate unexpectedly when backing up or if the cameras are activated using the manual button. The issue is similar to what is described in Mazda Safety Recall 6223J: "Images of the front-, side-, and rear-view cameras may flicker and, in some cases, may no longer appear on the center display monitor. Improper processing logic in the view monitor camera control module may cause image deterioration. Loss of front-, side-, and rear-view camera images when in reverse and/or using the 360-degree monitor can increase the risk of a crash. There is no warning preceding the occurrence of this defect." I brought this issue to the dealer and Mazda USA but it remains a problem. The issue most recently occured on April 15, 2026, but has happened multiple times in the past.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Atlanta , GA
Steering wheel is constantly sticking and making it difficult to make certain turns. This is especially difficult on exit ramps and is a serious safety issue:
Source: NHTSA WEB SITE -
2023 MAZDA CX-5- Midwest City, OK
The air conditioning compressor clutch suddenly would not engage, leading to reduced visibility out of the windshield during humid weather in Oklahoma springtime and extended times for windshield to defog. Temperatures inside the vehicle also rose to very high levels without air conditioning available, even with windows down while driving. No crash or injuries but this presented an unsafe situation for a vehicle with only 39,000 miles and purchased new from the dealership. There were no indicator lights, messages, or warnings, other than observation that air conditioner vents were no longer blowing cold air when selecting the AC button after problem occurred. Problem was verified by both an independent mechanic and our Mazda dealership. AC system was overcharged from the factory per diagnostic results, leading to internal AC compressor short and early component failure.
Source: NHTSA WEB SITE -
2024 MAZDA CX-90- Cleveland, AL
Breaks squeal consistently only 34,000 miles was doing it when I bought it last year and they said it was just cause it was sitting and would get better never really has always squeals when breaking Steering when turning is glitchy catchy sticks like doesn't turn smooth or go back to center smooth causing you or car to jerk turn unsafe like I see recalls for these same similar things but my car doesn't currently have a recall for any of it by entering vin
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA6- Lakewood, NJ
My cylinder head is leaking coolant. There is a well known and well documented issue with these cylinder heads cracking due to poor casting. This has become such a big issue that Mazda has even recalled the cylinder heads, BUT, only if the engine is equipped with Turbo. However, this issue is becoming enormous even for non turbo owners and is a huge safety issue as it can lead to overheating, stalling, and further damage to other components. I feel very strongly that it is time for Mazda to take some responsibility and extend the cylinder head recall to the non turbo engines.
Source: NHTSA WEB SITE