MAZDA Complaints

While driving on the freeway, the car stopped having the ability to accelerate. The engine light came on, and I received a notification on the Mazda app stating there was an "engine malfunction." I took it to Mazda, and they told me nothing was wrong. Flash forward a month and the same exact situation occurred. I took it to Mazda, and they told me the same thing. This is incredibly dangerous, as losing the ability to accelerate on a very busy freeway is life-threatening.

The steering wheel in the car is sticky when turning both right and left, it is more pronounced in deeper turns such as on and off-ramps.

My cx 70 has extreme brake squealing. This began early on after I purchased this vehicle new from the dealership. I have brought this car to the Mazda dealership that I bought it from three times for this issue.

Today I was using this vehicle and the cars my pocket got stuck in between the car seat dial for the movement of the car seat and the door and as I was in reverse the car seat started to move and pushed me all the way to the steering wheel as I was in a drive situation mode so I had to break it all off disconnected and everything

Many modern trucks, SUVs, and cars use LED headlights that are excessively bright and create dangerous glare. When approaching these vehicles from the opposite direction, the headlights can be blinding — similar to having a flashlight shined directly into your eyes — causing temporary loss of visibility. The glare also affects drivers traveling in the same direction, as the intense light reflects sharply off rear-view and side mirrors. This creates a persistent distraction and makes it difficult to maintain safe awareness of the road. This issue is widespread across many vehicle types and appears to be related to the brightness and mounting height of LED headlights, especially on larger vehicles. It poses a significant safety hazard and should be investigated as a systemic lighting problem.

Since about 9 months ago, the steering wheel has been “pulling/tugging” when driving on a curb, even the slightest curb, specially when over 50mph. No warnings lights on, vehicle has has an alignment in the last year. And it is not a “line assist” problem. I turned that off for a while be sure. Vehicle was inspected by an authorized Mazda service provider, and they suggest changing the steering train to fix the issue. I particularly remember this issue came up after hybrid battery was replaced. Not sure if related or not. It is a huge safety issue, as when driving at high speed it is very hard to manage.

After multiple visits to the dealer—and despite a manufacturer recall addressing the issue of remaining fuel levels and estimated range—the error message has reappeared.During my most recent visit to the dealer, I was informed that they could not detect any errors.

report “sticky” or unexpectedly heavy steering, even after a recall repair.the steering wheel feeling jumpy or locking up, with sudden changes in effort.

I am writing to formally report a serious safety defect regarding the steering system of my 2024 Mazda CX-90. While driving at various speeds, the steering wheel frequently exhibits a "sticking" or "binding" sensation. In several instances, the steering wheel has become momentarily stuck in a fixed position, requiring significant physical force to "break it loose" and regain control of the vehicle's direction. Safety Risk: This condition is unpredictable and creates a hazardous driving environment. The sudden resistance and the excessive effort needed to maneuver the vehicle pose a high risk of over-correction, which could lead to a lane departure or a collision. This mechanical failure compromises the fundamental ability to steer the vehicle safely. Request: I am submitting this report to ensure this issue is documented for safety investigations and to urge a review of potential defects in the steering rack or electronic power steering (EPS) calibration for this model.

The vehicle infotainment system including the touchscreen display and Connectivity Master Unit malfunctioned. The touchscreen operates without driver input, the system freezes or glitches, audio activates unexpectedly, and phone functions behave erratically. The vehicle and components are available for inspection upon request. While the vehicle was being driven, the system initiated actions without driver input including unintended phone calls including calls to 911, sudden unexpectedly loud radio or audio volume, screen freezing, and loss of navigation. These events caused driver distraction and a startle effect while the vehicle was in motion, increasing safety risk to vehicle occupants and others on the road. The issue is ongoing intermittent and reproducible during normal driving conditions. The vehicle was presented to an authorized dealer multiple times. A software update was performed in an attempt to correct the issue, but the condition continued. The dealer advised that replacement of infotainment components such as the CMU or display may be required. The vehicle has been inspected by an authorized dealer on multiple service visits. The issue was also reviewed by the manufacturer customer experience case management team which acknowledged understanding of the malfunction but declined repair assistance. No police or insurance inspections have occurred. No warning lights or messages appear before the malfunction. Symptoms occur without warning and include random touchscreen activation, system freezing or rebooting, unintended phone dialing, and unexpected loud audio. The issue began after purchase and has continued despite repair attempts. Similar infotainment malfunctions including ghost touch behavior, screen freezing or rebooting while driving, unintended audio behavior, and dialing issues have been documented in manufacturer service bulletins affecting comparable vehicles, indicating this issue is not isolated.