MAZDA Complaints

THE DASHBOARD HAS SEPARATED FROM THE INSTRUMENT PANEL IN LESS THAN 52,000 MILES.

TAKATA RECALL. I HAVE BEEN WAITING FOR A REMEDY FROM MAZDA FOR A NOTIFICATION LETTER I RECEIVED BACK IN JULY 2016 TO REPLACE THE PASSENGER'S SIDE AIRBAG. HOW LONG DOES A MANUFACTURER HAS TO COMPLY WITH A RECALL? I CANNOT USE THE PASSENGER'S SEAT.

A MECHANIC TOLD ME THE FRONT CROSSMEMBER RUSTED THROUGH AND BROKE IT WAS TOWED TO MAZDA DEALERSHIP TO FIX UNDER RECALL WHERE IT SAT FOR A WEEK AFTER THAT TIME GOT A CALL FROM THE SERVICE MANAGER THAT MAZDA REFUSES TO FIX IT STATING THAT THE PREVIOUS OWNER WAS NEGLECTFUL

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT AT VARIOUS SPEEDS WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WITHOUT ANY WARNING INDICATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TAKATA RECALL RECEIVED AIRBAG RECALL IN JULY, WARNING ME NOT TO USE THE PASSENGER SEAT, AS OF DECEMBER 13, 2016 MY VEHICLE HAS NOT BEEN REPAIRED. IN OCTOBER, I RECEIVED A SECOND SAFETY RECALL FOR A POTENTIALLY DANGEROUS FRONT SUSPENSION DEFECT, AGAIN, NO PARTS AVAILABLE TO REPAIR MY CAR. I FEEL THAT MY VEHICLE SHOULD BE MADE SAFE NOW OR I SHOULD BE GIVEN ALTERNATE TRANSPORTATION UNTIL IT IS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION), IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE TREAD ON THE TWO FRONT TIRES WAS WORN DUE TO THE FAILURE OF THE LOWER CONTROL ARMS AND BALL JOINTS. THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET

TAKATA RECALL (PASSENGER) THE WEBSITE INDICATES THAT MY REPAIR IS INCOMPLETE, MEANING THAT PARTS ARE AVAILABLE. THE MAZDA SERVICE MANAGER TOLD ME THAT PARTS ARE NOT AVAILABLE AND FOR ME TO CALL BACK IN "ANOTHER MONTH." THE SERVICE MANAGER DOES NOT ANSWER CALLS AND HE DOES NOT RETURN CALLS WHEN I LEAVE A PHONE MESSAGE. I COMPLAINED TO MAZDA AND THEY WERE EQUALLY NOT HELPFUL. I LIVE IN ZONE A AND AM UNABLE TO USE MY VEHICLE AS I NEED TO USE IT (PASSENGERS CANNOT RIDE ON PASSENGER SIDE FRONT). I HAVE ASKED TO BE NOTIFIED WHEN THE PARTS ARE IN STOCK AND I WAS TOLD THAT I HAVE TO CONTINUE TO CALL BACK--THEY WILL NOT NOTIFY ME WHEN THE PARTS BECOME AVAILABLE. I HAVE BEEN UNABLE TO TALK WITH A MAZDA CUSTOMER SERVICE MANAGER--I GET PLACED ON HOLD AND SOMEONE NEVER ANSWERS. I NEED TO HAVE THIS REMEDIED. THE LENGTH OF TIME IS RIDICULOUS, AS OTHER MANUFACTURERS ARE COMPLETING THE REPAIRS.

HEADLIGHTS VOLUNTARILY AND UNCONTROLLABLY FLICKERING DURING ROUTINE DRIVING STRAIGHTAWAYS, TURNING, OR ENCOUNTERING BUMPY ROAD. ISSUE ARISES AT VARYING RATES OF SPEED. HAD VEHICLE SINCE 2012 AND NEVER HAD ISSUE. END OF NOV. 2016, TOOK CAR IN FOR 60,000 CHECK-UP. DEALERSHIP INSTALLED NEW BATTERY. ISSUE BEGAN SHORTLY THEREAFTER. DEFINITE SAFETY ISSUE AND CONCERN. WHILE DRIVING BEHIND ANOTHER VEHICLE ONE EVENING, MY VEHICLE LIGHTS FLICKERED AND PROMPTED THE DRIVER AHEAD OF ME TO MOVE INTO ANOTHER LANE. IT GAVE THEM THE IMPRESSION THAT I WAS FLASHING LIGHTS TO ENCOURAGE THEM TO MOVE. THIS ISSUE CAN RESULT IN POTENTIAL CLAIMS OF "ROAD RAGE" AND LOSS OF LIFE. *TR