MAZDA Complaints

Headlamps Cooling Fan Motors Mazda CX-5 2022 make loud noise during driving and for few minutes even after the car is turned off. Car is at about 29,000miles. Unfortunately, it's past 3yrs old and hence JimClick Mazda dealer is asking for more than $3000 to replace the lights with motor assembly.

The vehicle has a recurrent malfunction of the Adaptive Front-lighting System (AFS), part of the exterior headlight system and advertised as a safety feature within Mazda’s i-ACTIVSENSE® technology. The failure presents as a dashboard warning stating: “Headlight System Malfunction. Have the vehicle inspected.” The affected components remain installed and are available for inspection upon request. This malfunction poses a potential safety risk because it affects a system intended to improve visibility during night driving and around curves, creating uncertainty about headlight performance under low-visibility conditions. The issue has been confirmed by an authorized Mazda dealer, which recorded fault logs related to the headlight system. The vehicle has been inspected multiple times. Repairs performed include replacement of the headlamp wiring harness and replacement of the entire headlamp assembly, but the malfunction continues and has increased in frequency over time. The problem first appeared intermittently over a year ago, progressed to weekly, and now occurs daily. The failure occurs under normal driving conditions, including at very low speeds (approximately 5 mph) while exiting a parking lot. One documented instance occurred with the engine still cold (blue low-engine-temperature indicator illuminated), indicating no aggressive driving. Several additional occurrences happened below 35 mph with no harsh steering or acceleration. Suggestions that this is related to “spirited driving” are contradicted by observed conditions and video evidence.

Drove 39 miles, around ~55 minutes. Parked the car, realized that I parked a little too far from the spot, car just stalled while rolling. Pressed accelerator, nothing. Turned off the car, tried to start again, it cranked but didn't start. Had to tow it to the nearest mechanic (total of ~2 hrs until my car got picked up and dropped off), mechanic calls me and tells me my car started fine. I'm thinking it could be 5321K recall but not sure as my VIN is not in the recall nor did I get any recall notice. What component or system failed or malfunctioned, and is it available for inspection upon request? - No idea. How was your safety or the safety of others put at risk? - Got stranded for hours in the parking lot. Has the problem been reproduced or confirmed by a dealer or independent service center? - No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Yes, fuel cap like icon and check engine light were on when trying to start the car after it stalled. The car would crank but not start.

Tire psi seems to vary greatly under mild conditions. Drove 10 miles- city. 40mph. 70 degree weather. Increased 3psi.

1. What component failed, and is it available for inspection? Component: The Engine Cylinder Head. The Failure: The cylinder head failed due to a structural crack caused by overtightened bolts (manufacturing defect), resulting in an engine oil leak. Confirmation: The defect is confirmed and resolved. Wayne Mazda (NJ) acknowledged the failure and replaced the cylinder head under the CPO Warranty last month. The issue has not returned since the replacement, proving this was indeed a hardware defect. 2. How was your safety put at risk? Fire Hazard: Before the repair, for a duration of one year, the vehicle leaked engine oil onto the hot exhaust manifold, creating a persistent fire risk. Toxic Exposure: My family and I were forced to inhale burning oil fumes inside the cabin for months due to the dealer's delayed diagnosis. This posed a significant health hazard. 3. Has the problem been reproduced or confirmed? Yes. The defect was initially identified by independent service centers (when the dealer failed to find it) and was ultimately verified and repaired by Wayne Mazda. The fact that the dealer performed the repair under warranty is an admission of the manufacturing defect. 4. Financial Damages & Request for Reimbursement: Since Mazda has admitted liability by fixing the vehicle, I request reimbursement for the losses incurred due to the delay in diagnosis: $2,000+ in Independent Repairs: Because Wayne Mazda initially failed to diagnose this warrantable defect, I was forced to pay independent shops to diagnose and attempt to fix the oil leak to keep the vehicle safe. These costs were a direct result of the dealer's inability to identify the manufacturing defect. $159.29 in Uber Fees: Mazda failed to provide a loaner vehicle during the major powertrain repair, forcing me to pay for my own transportation. Conclusion: I am filing this report to: Document this safety defect (Overtightened Cylinder Head Bolt / Oil Leak) for NHTSA records, as it poses a fire

The contact owns a 2019 Mazda CX-9. The contact stated that a State Inspection was performed on the windshield for cracks. The contact stated that while driving in the rain, the front windshield wipers turned on independently with the switch in the off position. The contact was unable to turn off the windshield wipers. The contact pulled over to the side of the road and turned off the vehicle. When the vehicle was restarted, the front windshield wipers had turned off. The contact stated that the failure persisted and worsened. The contact stated that occasionally the windshield wipers failed to turn off. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact purchased and replaced a sensor. Upon investigation, the contact became aware that the on and off switch for the front windshield wipers related to the sensor located on the front windshield. The contact stated that the sensor controlled the on and off switch and failed to function as intended. The contact stated that the OEM windshield provided protection against the sensor malfunctioning; however, if the front windshield was replaced with a non-OEM windshield, the windshield wipers would fail to operate as designed. The manufacturer was not made aware of the failure. The failure mileage was 56,199.

One day after oil and filter change, engine LOW OIL LEVEL light illuminated on dash. Engine oil dipstick displays full oil level; no signs on oil leaks under the vehicle. Appears to be failed oil level sensor. Upon restarting the vehicle, LOW OIL LEVEL light is turned off. Intermittently returns after some time of driving. Have not observed light turning itself off without shutting down the vehicle.

I am reporting a potential safety-related defect involving premature axle failure on Mazda CX-50 vehicles. The axle appears to be prone to early failure under normal driving conditions, sometimes at relatively low mileage. There are multiple reports from other Mazda CX-50 owners describing similar axle or CV axle failures, including clicking noises, vibration, loss of power to the wheels, and complete axle failure. These reports are publicly documented on online owner forums and Reddit, suggesting a pattern rather than isolated incidents. Axle failure can result in sudden loss of propulsion and may increase the risk of a crash, especially at highway speeds or during turns. This appears to be a design or durability issue rather than normal wear and tear. I am concerned this defect affects multiple vehicles and warrants investigation and a potential recall before more failures occur.

On December 13, 2025, my vehicle (2021 Mazda CX-30) was serviced at a Valvoline Instant Oil Change location. During service, the technician stated he was checking tire pressure and asked whether 36 PSI was acceptable. I agreed. When I pulled out of the bay, the tire pressure warning light remained on and showed 29 PSI. I stopped immediately and informed the technician. He then stated he could not inflate the rear-left tire because he could not remove the valve stem cap due to corrosion. This was not disclosed before the vehicle was released. The technician told me I should drive the vehicle anyway and suggested I try removing the cap myself using pliers. No written warning or safety notice was provided. On December 16, 2025, while traveling on Interstate 81, I heard a pop/rattle and the vehicle became progressively louder. A warning displayed: “TPMS Malfunction. Have the vehicle inspected.” I continued driving until I could safely exit. The tire was shredded by the time I pulled over. The incident appears consistent with progressive deflation/underinflation leading to tire failure. The vehicle was released for highway operation despite the technician’s stated inability to service the tire at the valve stem.

On 12/10/25, my 2019 CX5 NA had major oil leak after smelling a burning smell for a few days. Took it into local mechanic and he couldn’t find the leak, did an engine wash and additional testing before identifying a crack in the cylinder head; the leak was coming from the exhaust manifold. There was oil all over the engine and the underbelly of the vehicle; according to the mechanic, I was lucky the car didn’t start on fire with the amount of oil. I was informed that this is a common problem with the turbos and the NAs but the extended warranty only included the turbo engines. Contacted Mazda customer experience and set up an appointment. Vehicle went to the Mazda dealership on 12/15 and it was confirmed that there was a crack in the cylinder head and received an estimate of $11,000 needed for repairs. $7000 of that was for a new cylinder head. This was after an independent mechanic inspected my vehicle and stated everything looked good besides the main issue and needing new rear breaks in the next few months. 12/15-contacted Mazda customer experience and and case file was opened. 12/16-contacted customer experience back due to not receiving a call and received the name and extension of the assigned case manager. 12/17- still had not received a call back and left voicemail for case manager. Requested a call back to myself and the dealership; received a call back a few hours later and I was never asked what happened but was informed that Mazda corporate could not help me due to the warranty being expired. I am now required to pay over $250 to the dealership for an inspection of the vehicle I never requested. There were initially no warning signs but then the low oil light came on after 3 days of smelling something burning.