MAZDA Complaints

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I JUST RECEIVED A RECALL NOTICE ON OUR 2007 MAZDA 6 PASSENGER SIDE AIRBAGS. THE NOTICE SAID THAT NO SOLUTION WAS AVAILABLE YET. AND, THEY SUGGEST NO ONE RIDE OR SIT IN THE PASSENGER SEAT WHILE DRIVING. ARE YOU SERIOUS? I APPRECIATE THE LATE SAFETY NOTICE AND THEIR LIABILITY COVERAGE BY BURYING THAT STATEMENT ON THE BACK PAGE OF A BUSINESS LETTER, HOWEVER, WHAT ABOUT OFFERING US CONSUMERS OPTIONS? 1. DISABLE THE PASSENGER SIDE AIRBAG AT OUR CHOICE AND THEIR EXPENSE UNTIL A REPLACEMENT PART CAN BE INSTALLED AT THEIR EXPENSE? 2. SUBSIDIZING THE COST OF A SAFE RENTAL CAR UNTIL OURS IS SAFE TO DRIVE? 3. PAYING US FULL VALUE ON OUR USED VEHICLE IN EXCHANGE FOR THE SALE OF ANOTHER VEHICLE THAT IS SAFE TO DRIVE. I HAVE CALLED THE DEALER SHIP AND NONE OF THESE OR ANY OPTIONS ARE AVAILABLE TO THE CONSUMER. THE CAR IS RENDERED USELESS AND OF ZERO VALUE AT THE MOMENT. MOREOVER, IF ANYONE SITS IN THE PASSENGER SEAT AND WE GET IN A REAL ACCIDENT, THE RUN THE RISK OF MORE INJURY, PAIN, AND SUFFERING DUE TO THE AIRBAG THAN THE ACCIDENT. IF YOU LOOK AT THE NUMBERS, I BELIEVE WEARING YOUR SEATBELT PROPERLY PROVIDES THE HIGHEST PERCENTAGE OF SAFETY IN AN IMPACT. IT SOUNDS TO ME LIKE THIS AIRBAG IS A DEFECTIVE PART THAT CAN CAUSE HURT EITHER INSIDE OR OUTSIDE OF AN ACCIDENT. IT NEEDS TO BE REMOVED AND DISABLED FROM THE VEHICLE RIGHT AWAY. AT THE VERY LEAST, THIS NOTICE SHOULD SAY, BRING IT IN AND WE'LL REMOVE IT OR DISABLE IT ASAP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V869000 (AIR BAGS) AND 16V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL 8 MONTHS SINCE THE FIRST LETTER HAS BEEN SENT TO ME NOTIFYING ME THAT THERE WAS A RECALL ON THE PASSENGER SIDE AIRBAG. I HAVE NOW RECEIVED A LETTER STATING THAT NO ONE SHOULD RIDE IN MY PASSENGER SEAT DUE TO THE RECALL. MAZDA HAS NOT PROVIDED THIS FIX IN A TIMELY MANNER AND NOW I HAVE LOST THE ABILITY TO DRIVE A PASSENGER IN MY VEHICLE.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DASHBOARD IS MELTING AND WE COMPLAINED TO MAZDA LONG TIME. STILL NO RESPONSE FROM MAZDA. DASHBOARD IS VERY SHINY BECAUSE OF MELTING AND AFFECTING THE SIGHT. NOT ONLY THAT FAULTY DASHBOARD. PLEASE ACT. SEE THE BELOW LINKS. LOT OF PEOPLE ARE WAITING. HTTP://WWW.NBCMIAMI.COM/NEWS/LOCAL/DRIVERS-STILL-WAITING-ON-REPLACEMENTS-FOR-MELTING-DASHBOARDS-368240311.HTML

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER INDICATED THAT THE PARTS MAY BECOME AVAILABLE THE FOURTH QUARTER OF 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDER THE VEHICLE. THE VEHICLE STOPPED INDEPENDENTLY. THE CONTACT NOTICED THAT THE FRONT PASSENGER TIRE TWISTED INTO THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER BALL JOINT HAD FRACTURED. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE OCCURRED SHORTLY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V869000 (AIR BAGS) AND 16V354000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECEIVED NOTICE BUT PARTS NOT AVAILABLE. CONTACTED DEALER SAID THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. CONTACTED MAZDA 90 DAYS. VERY UNACCEPTABLE TO NOT BE ABLE TO USE THE VEHICLE FOR 90+ DAYS