MAZDA Complaints

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 70 MPH, THE LOOSE FUEL CAP WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PAR WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK TO TURN OFF POWER. REQUIRES USER TO PRESS BRAKE, RESTART CAR AND PUSH SHIFTER BACK TO PARK FORCEFULLY IN ORDER FOR CAR TO REGISTER PARK FOR TURNING OFF IGNITION. IF DRIVER IS NOT ATTENTIVE TO DASH MESSAGE OR DING WHEN EXITING CAR POWER REMAINS ON AND BATTERY IS DRAINED RESULTING IN DEAD BATTERY. THIS ISSUE HAS BEEN ACKNOWLEDGED BY OTHER MAZDA OWNERS, BECAUSE I FOUND REFERENCES TO IT ON THE WEB. TOOK CAR TO MAZDA DEALERSHIP AND THEY INDICATED THIS IS AN ISSUE ON OTHER MAZDA MODELS. THE DATE LISTED BELOW WAS THE LATEST INSTANCE THAT RESULTED IN COMPLETE POWER DRAIN AND REQUIRED JUMP START FOR RECHARGE. HOWEVER, THIS SEEMS TO HAPPEN FREQUENTLY, RESULTING IN NEED TO RESTART THE CAR IN ORDER TO REGISTER THE CAR IS IN PARK IN ORDER TO TURN IT OFF. I BOUGHT THIS CAR USED AND INITIALLY REPLACED BATTERY THINKING THAT WAS THE PROBLEM.

I WAS DRIVING ABOUT 35 MPH ALONG A MOUNTAIN ROAD I DRIVE ON TO COMMUTE TO WORK, SUDDENLY I HAD NO FORWARD POWER, IT WAS LIKE THE CAR WAS IN NEUTRAL BUT IT WAS IN DRIVE. THE CITY BRAKE SYSTEM MALFUNCTION LIGHT CAME ON ALSO. I WAS LUCKY IN THAT I WAS ABLE TO SAFELY PULL OFF THE ROAD. I TURNED THE CAR OFF AND THEN ON AGAIN BUT STILL HAD NO FORWARD MOTION HOWEVER THE CAR WOULD OPERATE IN REVERSE. I DID SOME ON LINE RESEARCH WHILE WAITING FOR THE TOW TRUCK AND DISCOVERED THAT MY VEHICLE WAS NOT THE ONLY ONE THAT THIS HAD HAPPENED TO. THE CAR ONLY HAD 17,000.00 MILES ON IT. THE DEALERSHIP REPLACED THE ENTIRE TRANSMISSION BUT COULD NOT OFFER ME ANY EXPLANATION AS TO WHAT EXACTLY WENT WRONG WITH IT. THEY SAID THEY SENT THE ENTIRE TRANSMISSION BACK TO MAZDA. THEY ALSO MENTIONED THAT MINE WAS NOT THE FIRST TRANSMISSION THEY HAD REPLACED. I AM LUCKY THAT THIS HAPPENED IN AN AREA WHERE I COULD SAFELY PULL OFF THE ROAD. AS I STATED THERE WAS NO ADVANCE WARNING OF THIS IT JUST HAPPENED. IN FACT I HAD JUST HAD THE VEHICLE AT THE DEALERSHIP THE WEEK BEFORE FOR THE 15,000.00 MILE SERVICE. I WOULD LIKE TO KNOW WHAT IS GOING ON WITH THESE TRANSMISSIONS AND CERTAINLY DON'T FEEL CONFIDENT DRIVING AROUND IN MY CAR ANY LONGER ESPECIALLY SINCE THE DEALERSHIP COULD NOT ASSURE ME THAT THE PROBLEM HAD BEEN FIXED.

TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

HEAD LIGHTS ARE VERY DIM. CAN NOT DRIVE THE CAR AT NIGHT. I HAVE REPLACED THE LIGHTS 2 TIMES WITH NO IMPROVEMENT.

HEADREST UNUSABLE IN SAFE DRIVING POSITION. FORCES HEAD TO FLOOR OR PREVENTS PROPER BACK PLACEMENT ON SEAT, SOMETIMES BOTH. THE ONLY WAY TO SIT IN THE SEAT COMFORTABLY IS TO HAVE THE SEAT LEANING TOO FAR BACK WHERE I CANNOT REACH THE STEERING WHEEL COMFORTABLY. WHEELS WOULD VIBRATE AT SPEEDS ABOVE 55, SOMETIMES AS LOW AS 40. RECENTLY FIXED BY DEALERSHIP. BRAKES WERE IMPROPERLY ADJUSTED AND SCRAPED AGAINST THE INSIDE OF THE BRAKE ASSEMBLY. MADE A LOUD SCRATCH SOUND. TOOK TWO VISITS TO THE DEALERSHIP TO BE FIXED. ALL EVENTS REQUIRED INDIVIDUAL VISITS TO THE REPAIR SHOP, AND I AM UNCERTAIN OF THE LONG-TERM VIABILITY OF THE VEHICLE. ANY SMALL ISSUE RAISES EXTRA CONCERNS. VEHICLE HAS ONLY 2K MILES AFTER A YEAR OF OWNERSHIP BECAUSE OF EITHER DRIVING DISCOMFORT OR THE VEHICLE BEING IN THE SHOP TO BE WORKED ON.

WHEN DRIVING SLOW, SUCH AS 10-15 MPH , WHEN ONE STEPS ON THE ACCELERATOR, NOTHING HAPPEN, IF THIS IS THE MIDDLE, SAY A LEFT TURN, ONE CAN HAVE AN ACCIDENT IF YOU CAN NOT GET ANY POWER. THIS STARTS OFF MAYBE ONCE OR TWICE A DAY AND GETS WORSE TO10 OR 15 INCIDENCES A DAY. I COMPLAINED ABOUT THIS EACH TIME I TOOK THE CAR IN FOR SERVICE. THEY SAID THEY COULD NOT DUPLICATE. AFTER ALMOST A BAD ACCIDENT, I DROPPED THE CAR OFF AT THE DEALER AND STATED IT IS UNSAFE AT ANY SPEED AND TO FIX IT. THE RECALIBRATED THE TCM AND PCM. THEY SAY IT IS NOW OUT OF WARRANTY AND I PAID A LOT OF MONEY FOR THE REPAIR. IT WAS TROUBLE FREE FOR ABOUT A WEEK AND NOW UP TO ITS OLD HABITS AND IS SLOWLY GETTING WORSE. THERE ARE OTHER COMPLAINTS ON THE INTERNET FROM 2013. I KNOW MAZDA KNOWS THERE IS A PROBLEM BUT REFUSES TO RECOGNIZE IT, SO HOW MANY LIVES NEED TO LOST BEFORE THEY TAKE RESPONSIBILITY FOR THIS DANGEROUS SITUATION. PLEASE HELP!

TAKATA RECALL MY AIRBAGS STOPPED FUNCTIONING FOR NO REASON SINCE LAST YEAR. MY CAR IS A 2009 MODEL BUT ONLY HAS 45000 MILES ON IT AND NEVER BEEN IN AN ACCIDENT OR WRACK. MAYBE IT'S A GOOD THING THAT IT'S NOT WORKING BECAUSE MAZDA REFUSES TO INCLUDE THIS MODEL AS PART OF THE TAKATA RECALL, SO HOPEFULLY IT WILL NOT EXPLODE IN MY FACE. I CALLED MAZDA'S CUSTOMER SERVICE AND THEY GAVE ME THE RUN AROUND. TOLD ME TO GET A DIAGNOSTIC DONE, CALL THEM BACK AFTER THAT AND "MAYBE" THEY WILL COVER IT. WELL I LEFT NUMEROUS MESSAGES, THEY NEVER CALLED ME BACK. WHAT MAKES ME SCARED IS THAT THE MAZDA DEALERSHIP WHO DID THE DIAGNOSTIC REFUSED TO EXPLAIN WHAT EXACTLY IS GOING ON. THEY ACTED REALLY WEIRD AND RUDE WHEN I PRESSED FOR ANSWERS. ALL THEY TOLD ME THAT I HAVE TO PAY AROUND $500 TO REPLACE A PART BUT THAT WILL NOT GUARANTEE THAT MY AIRBAG WILL WORK. AND OF COURSE THAT'S AN EXTRA COST THAT WE WOULD HAVE TO PAY. I DON'T UNDERSTAND WHY THIS MODEL IS NOT AFFECTED BY THIS RECALL WHEN MANY OLDER AND NEWER MODELS HAVE ALREADY BEEN RECALLED?

ON MY MAZDA3 I HAVE NOTICED THAT DRIVING AT NIGHT HAS BECOME MORE DIFFICULT DUE THE HEAD LIGHTS WERE NOT SHINING BRIGHT ENOUGH. I NOTICED NOW DURING THE DAY TIME THAT THE HEAD LIGHT CLEAR COVERS ARE CORRODED. IT LOOKS LIKE THERE IS CONDENSATION INSIDE THE HEAD LIGHT COVER HOUSING AND IT HAS CORRODED THE LIGHT COVERS. IT REDUCES VISIBILITY THAT CAN CAUSE DANGEROUS CONDITIONS AT NIGHT. I;M AFRAID I COULD HIT SOMETHING OR SOMEONE NOT BEING ABLE TO FULLY SEE THEM.

MY LEFT REAR TAIL RED TAIL LIGHT WENT OUT. I TRIED TO CHANGE IT BUT IT HAS MELTED TO THE WIRES AND THE LIGHT HOUSING. I AM UNABLE TO CHANGE IT. I AM AFRAID THIS MELTING IS A DANGEROUS ISSUE BECAUSE IT'S A POSSIBLE FIRE HAZARD. I SEARCHED THE INTERNET AND HAVE FOUND MANY OTHER MAZDA OWNERS WITH THIS SAME ISSUE. OTHERS EVEN HAVE BOTH SIDES MELTING THE REAR LIGHTS. I CANNOT EVEN CHANGE THE BULB NOW. THIS CAN BE A DANGER BECAUSE I CANNOT USE MY LEFT TAIL LIGHT OR LEFT REAR SIGNAL. THIS COULD CAUSE SOMEONE TO CRASH INTO ME NOT KNOWING I AM SLOWING DOWN FOR A LEFT TURN.