2020 MERCEDES-BENZ A 220 Complaints

I was driving and I got coolant error on my dashboard. It came and then off. I pulled over and nothing seemed wrong with my engine. I restarted and headed home. The error was still on but the car was driving fine. I was trying to make it home. The car suddenly had all sorts of errors. It told me that my car was undrivable. I had no control over my car going 55 mph on a highway. I was luck to steer the car to the side of the road. Even when I was on the side of the road, I could not put it in park. It kept telling me my car was in danger of rolling away. I had my husband come meet me on the side of the road and he parked behind me so that my car did not roll away. I was on a slight incline on 32. We then waited for a tow truck. During that time, I tried to restart my car - only for it to give me undriveable, blind spot assist inoperative, errors. I could remember all of them. The tow truck guy had no idea what was going on either. My car spent 22 days at the dealership. It took them days to figure out what might be going on. Obviously the PMC module was bad. But why? They think condensation or leak from the AC hose had caused this problem. They found corrosion on the wire harness connector to PCM and on the PMC pins. They replaced the PMC and cleaned the pins. They got the car running - however, a week later, the same issue started happening. Now my battery said is was not charging. We figured it was time to change the battery anyway but it still will not turn on. I just had a full 50k service complete at this dealership in May 2024 There may be further damage to the system that the dealer realized. My car still does not run and I don't feel safe driving it when I can power it up.

I went to OffLease Only to purchase a vehicle and when I got there it was already a hot day which is expected because it was summer time but I didn't expect to be there for that long. The inventory is 800+ which means you're searching for a while before coming across anything. When we finally got done and went to finance I was just ready to go. I didn't realize how high the interest rate was especially compared to my previous loan. My credit was run an extensive amount of times also. Just found out the accident the vehicle was in is now causing issues to the car and it's value. I would like for OffLease to pay off the remaining balance on the vehicle and also return all the payments made on the vehicle. Also, have the title sent over to me when it's all done.

The first incident: upon departing from our location and pulling out onto the highway, the car's check engine light appeared, and immediately went into "limp mode." This occurrence caused the car to not go over 9 miles per hour. After this occurred, we placed the hazard lights on immediately to find a safe place to pull over to. Being that this incident occurred very suddenly, oncoming traffic was forced to go around us, thus placing us unnecessarily in harm's way. After arriving to a safe location, MBUSA Roadside Assistance was notified, and the car was then towed back (over 350 miles) to the certified dealership for repair. After inspection, the cause was determined to be a malfunction in the software of the car. The check engine light was reset, and the car was returned. Three weeks later, the check engine light returned without warning. The car accelerates very roughly and slowly, thus placing us in danger as we do not know if the car is going to go into "limp mode" at any given moment. After being towed to the same certified dealership, we were told it was a "software malfunction" for the fuel pressure system. We were explicitly told that there is NO FIX for the fuel pressure sensor, and that each time this occurs, we are to have it brought into the dealership for the code to be erased and the car to be re-released to us, each time stating the "vehicle is safe to drive," which is incorrect. The car has been inspected 3 times within the past 90 days, 2 of those times resulting in a tow to the dealership. MBUSA is aware of the issue, but states they cannot fix it. This hazardous issue places us at risk due to the fact the sensor can go back out at any time without any warning, resulting in an involuntary loss of control of the vehicle placing our lives and others' lives at stake. MBUSA Headquarters has been notified of the issue twice with the vehicle as we have requested assistance with this, but have received no help, guidance, or resolutions.

The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System), 21V990000 (Suspension, Steering), and 22V232000 (Back Over Prevention) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.

On 2/27/22 when I pressed the start button the digital panel tripped off. All the warning messages were on and no response. No start. When the dealer of MB of Pembroke Pines made a diagnostics they Said that the transmission software don’t communicate with the CPU of the system. This is serious safety issue because what if is happened while the car is running in a highway? Or in an intersection? I’m scare.

The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA campaign number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ A220. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813)200-7788) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.