2004 MERCEDES-BENZ C CLASS Complaints

View complaints related to 2004 MERCEDES-BENZ C CLASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2004 MERCEDES-BENZ C CLASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MERCEDES BENZ C CLASS
    - MILLWOOD, NY

    I SMELLED STRONG VAPORS OF GAS INSIDE MY CAR AND OUTSIDE THE AREA. I LOOKED UNDER CAR GAS WAS POURING OUT FROM UNDER FUEL TANK . TOOK IT TO ( TOWED THAT IS) THE SHOP FIND FUEL TANK WAS DEFECTIVE ! FOUND HOLE IN THE TANK ON THE TAB IF THAT MAKES SENSE . THE SHOP CALLED AROUND FOR SAFETY RECALL AND MERCEDES SEE IF ANY OTHER INFORMATION. I AM AWARE MERCEDES HAS HAD PROBLEM IN PAST WITH FUEL TANKS . THE SOP INFORMED ME IF I DROVE THIS CAR WITH HEAT FROM EXHAUST WOULD HAVE CAUGHT FIRE ., I AM TRYING TO CONTACT MERCEDES CORPORATE HEAD QUARTERS WITH NO LUCK . IS THERE ANYWAY I CAN REPORT FILE HAVE RECOURSE .THIS CAME TO 3000.00 OUT OF POCKET ! NOT MENTION IT COULD HAVE HAD SERIOUS CONSEQUENCES ! *TR

    Source: NHTSA WEB SITE
  • 2004 MERCEDES BENZ C CLASS
    - NORTH POTOMAC, MD

    I HAVE BLACK MERCEDES C230 KOMPRESSOR SPORTS SEDAN 2004 MODEL. CAR WAS PURCHASED BRAND NEW AT MERCEDES AUTHORIZED DEALER. THERE IS NO MODIFICATION MADE TO THIS CAR AND ALL THE SERVICING DONE AT MERCEDES AUTHORIZED DEALER SINCE I BOUGHT THIS CAR. IT HAD ONLY 58000 MILES. LAST B SERVICING WHICH CHECKED ANY SAFETY RELATED ISSUES AND INCLUDES REGULAR MAINTENANCE, WAS DONE AT AUTHORIZED DEALER ON 02/18/2012. NO ISSUE WAS INFORMED ON 02/18/2012 TO US BY MERCEDES AUTHORIZED DEALER SERVICING DEPARTMENT. ON 06/21/2012, WHEN I WAS DRIVING THIS CAR FROM WORK TO HOME, I TURNED ON A/C, A/C SHUTDOWN AND I STARTED SMELLING SMOKE. ON LEFT SIDE OF MY CAR THERE IS A/C VENT AND I SAW FIRE INSIDE THE HOOD THROUGH THAT VENT.I PULLED OVER CAR RIGHT AWAY AND ELECTRICITY WENT OUT WITH IN 1 MIN OF MY PULLING OVER AND WITHIN 4 MIN, WHOLE CAR WAS BURNING. MY CAR IS NOW TOTALED. THIS POSES FOLLOWING SECURITY CONCERNS: 1. MERCEDES C230 2004 IS MADE OF HIGHLY INFLAMMABLE MATERIAL AND DRIVER AND USERS OF CAR HAS VERY LESS CHANCE TO SURVIVE IF THERE IS FIRE. 2. MERCEDES C230 2004 MODEL A/C UNIT IS NOT OF HIGHEST QUALITY AND ELECTRICAL SYSTEM IS FAULTY. BOTH OF ABOVE ISSUES POSES VERY SERIOUS SECURITY RISKS TO PUBLIC AND IT NEEDS THROUGH INVESTIGATION. I CONTACTED MERCEDES HEAD QUARTER FOR INVESTIGATION AND MERCEDES DECLINED TO INVESTIGATE. GEICO STATED IN REPORT THAT HOOD IS STUCK AND CAUSE OF FIRE IS UNKNOWN. GEICO INSURANCE COMPANY AUTHORIZED MERCEDES ENGINEERS TO INVESTIGATE FURTHER UPON MY REQUEST AND MERCEDES USA DOES NOT WANT TO INVESTIGATE FURTHER. I HAVE PICTURES OF BURNT CAR AND CAN SHARE IF IT HELPS IN INVESTIGATION TO RULE OUT ABOVE 2 CONCERNS. WE DO NOT WANT OTHERS TO GO THROUGH SAME ORDEAL AS WE WENT THROUGH. *TR UPDATED 06/13/13*LJ UPDATED 06/17/2013 *JS

    Source: NHTSA WEB SITE
  • 2004 MERCEDES BENZ C CLASS
    - PITTSBORO, NC

    2004 MERCEDES BENZ C- CLASS WAGON. CONSUMER WRITES IN REGARDS TO DEFECT THAT ALLOWS COOLANT TO LEAK INTO THE TRANSMISSION, REQUIRING REPLACEMENT OF THE TRANSMISSION, TORQUE CONVERTER AND RADIATOR *TGW THE CONSUMER STATED HE WAS FORCED TO SPEND OVER SIX THOUSAND DOLLARS TO HAVE THE TRANSMISSION REPLACED, TO CORRECT A DEFECT MERCEDES BENZ WAS AWARE OF. *JB

    Source: CONSUMER LETTER
  • 2004 MERCEDES BENZ C CLASS
    - MIAMI BEACH, FL

    VEHICLE IS A C 320 AND WAS TRAVELING AT APPROXIMATELY 30 MILES PER HOUR WHEN ACCIDENT OCCURRED, RECEIVING SIGNIFICANT FRONT END COLLISION BY OTHER VEHICLE AND THEREAFTER HITTING A CONCRETE STREET DIVIDER.DRIVER RECEIVED INJURIES TO HEAD,UPPER AND LOWER BODY AND LEGS.

    Source: NHTSA WEB SITE
  • 2004 MERCEDES BENZ C CLASS
    - GAINESVILLE, FL

    I HAVE A 2004 MERCEDES C230 COMPRESSOR. YESTERDAY, I DROVE THE VEHICLE HOME AND AFTERWARDS LEFT IT PARKED. ALL OF A SUDDEN, THERE WAS SMOKE COMING FROM THE INTERIOR OF THE CAR. IT ENGULFED THE WHOLE VEHICLE IN SMOKE AND DAMAGED MOST OF THE INTERIOR. THE FIRE INVESTIGATOR CAME ,AND STATED THAT IT WAS FROM THE ELECTRICAL WIRES INSIDE THE DASHBOARD. *AK

    Source: NHTSA WEB SITE
  • 2004 MERCEDES BENZ C CLASS
    - TOMS RIVER, NJ

    THE SIDEWALL OF ONE OF THE TIRES MOUNTED ON THE CONSUMER'S 2004 MERCEDES BENZ C320W RIPPED AND CRACKED THE RIM. *NM AFTER THE SERVICE DEPARTMENT INSPECTED THE TIRE AND RIM, THEY DETERMINED DAMAGED TO BE ATTRIBUTED TO ROAD DAMAGE FROM IMPACT. *JB

    Source: CONSUMER LETTER
  • 2004 MERCEDES BENZ C CLASS
    - SHREVEPORT, LA

    DT*: THE CONTACT STATED THERE WAS AN ODOR COMING FROM THE TRANSMISSION AREA. THE CONTACT BELIEVED THE ODOR WAS COMING FROM EITHER AN OIL OR TRANSMISSION LEAK. THE DEALERSHIP WAS UNABLE TO DETERMINE THE SOURCE OF THE ODOR. THE CONTACT WAS CONCERNED THIS WAS A POTENTIAL FIRE HAZARD. THE VEHICLE IS A 2004 MERCEDES-BENZ C230. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCEDES BENZ C CLASS
    - REDONDO BEACH, CA

    I WAS TRAVELING ON THE FREEWAY (APPROXIMATE SPEED 60 MPH) WHEN I HEARD SOMETHING HIT THE WINDSHIELD OF MY 2004 MERCEDES C240. THERE WAS NO IMMEDIATE SIGNS OF DAMAGE. HOWEVER, ABOUT 30 MINUTES LATER AFTER I HAD MADE STOP AND LATER RETURNED TO THE CAR I NOTICED A 12 INCH CRACK IN THE WINDSHIELD. I BELIEVE THERE IS A SERIOUS DESIGN DEFECT WITH THE WINDSHIELDS IN MERCEDES. A CO-WORKER OF MINE HAS HAD TO REPLACE THE WINDSHIELD IN HER 2004 C320 MERCEDES TWICE WITHIN THE PAST 18 MONTHS. THE SERVICE REPS HAVE TOLD HER THAT THIS HAPPENS ON THE TIME, ESPECIALLY FOR COMMUTERS WHO TRAVEL THE 91 FREEWAY HERE IN SOUTHERN CALIFORNIA. I WOULD THINK THAT R&D WOULD HAVE DONE SUFFICIENT TESTING TO ENSURE THAT A WINDSHIELD COULD WITHSTAND CONTACT WITH A ROCK OR PEBBLE.

    Source: NHTSA WEB SITE
  • 2004 MERCEDES BENZ C CLASS
    - WILTON MANORS, FL

    EVER SINCE I PURCHASED THIS VEHICLE I HAVA HAD PROBLEMS WITH IS FEATURES. POWER SEATS THAT MOVE BY THEMSELVES, AUTOMATIC DIMMING MIRRORS THAT TURN PITCH BLACK IN MIDDLE OF DAY, POWER TILT STEERING WHEEL THAT HAS UNPREDICITIBLE MOVES. AUTO WINDSHIELD WIPERS THAT DONT FUCNTION PROPERLY IN HEAVY DOWN POURS. THE SEATS ARE POWER AND THEY WILL MOVE ALL BY THEMSLEVES AND MOVE THE DRIVER EITHER INTO THE STEERING WHEEL OR PULL THE DRIVER BACK FROM THE WHEEL AND PEDALS. THE RAIN WIPERS DO NOT FUNCTION PROPERLY, DURNING HEAVY DOWNPOURS THEY JUST STOP WORKING MAKING DRIVING NEXT TO IMPOSSIBLE. THE AUTO DIMMING REAVIEW MIRROR TURNS ITCH BLACK FOR NO REASON IN MIDDLE OF DAY SO YOU CAN NOT USE MIRROR TO LOOK BEHIND YOU. I HAVE REPORTED ALL THESE PROBLEMS TO THE DEALER AND THEY SAY THEY ARE NORMAL, THEY CHECKED THEM OUT AND SAID THAT IF THEY ARE INTERMITTENT THEY WILL NEVER FIND ANY PROBLEMS AND THEY REFUSE TO TAKE CARE OF THE PROBLEM. THESE ARE MAJOR SAFETY HAZARDS TO DRIVERS AND SOMETHING NEEDS TO BE DONE.*AK

    Source: NHTSA WEB SITE
  • 2004 MERCEDES BENZ C CLASS
    - CHICAGO, IL

    WHILE DRIVING CONSUMER NOTICED STEAM COMING FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER TO SHOULDER, LIFTED UP THE HOOD, AND SMOKE CAME FROM THE ENGINE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE