2013 MERCEDES-BENZ C250 Complaints

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SCHUMACHER EUROPEAN (18530 N SCOTTSDALE RD, PHOENIX, AZ 85054) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON MY 2013 C250 ONLY WITH 55K MILES, A RATTLE NOISE BEGINS ON THE ENGINE(SOUNDS LIKE A DIESEL ENGINE) THE EXHAUST CRANKSHAFT ADJUS, CENTRAL VALVE& CRANKSHAFT TENSIONER DEFAULTS) THERE WHERE 3 CARS ALL 2012 C250, 2013 C250 IN THE MERCEDES-BENZ DEALERSHIP (MERCEDES-BENZ OF CORAL GABLE WITH THE SAME ISSUE) THIS IS A CLEAR AND WELL STATED AND RECORDED CASES IN WHICH MB USA SHOULD ACCEPT THE DEFECT AND RECALL THIS ISSUE, MANY PEOPLE ALSO IN THE RECORD HAVE PAYED $4-5K FOR THIS COMMON ISSUE. FINALLY, NHTSA SHOULD LOOK INTO THIS MATTER AND FORCE MB USA TO OWN THIS WELL TOO COMMON DEFECT. I AM OBLIGATED TO ASK FOR LOANDS TO PAY FOR SOMETHING THAT IS A CLEAR MANUFACTURE DEFECT

TAKATA RECALL -- I HAVE CALLED THE MERCEDES DEALERSHIP'S SERVICE DEPT SEVERAL TIMES, AND GET THE SAME ANSWER THAT THEY HAVE NO INFORMATION REGARDING THIS RECALL. I WOULD EXPECT THAT BY THIS TIME, THEY SHOULD AT LEAST HAVE SOME GENERAL IDEA OF WHEN THIS RECALL COULD BE HANDLED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). MERCEDES-BENZ OF RICHMOND (8225 W BROAD ST, HENRICO, VA 23294, (804) 755-9300) INDICATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE REPAIR APPOINTMENT FOR OVER A YEAR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2018. THE DEALER (RBM OF ATLANTA, INC, 7640 ROSWELL RD, ATLANTA, GA 30350) WAS CONTACTED AND STATED THAT THE REPLACEMENT AIR BAGS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2020. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE MALFUNCTION SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO RECIEVED TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT DUE TO THE RECALL AND THAT THE FUSE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MARIN AT (415) 233-6509 (LOCATED AT 540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM WRITING BECAUSE MERCEDES HAS FAILED TO PROVIDE A REMEDY FOR A RECALL NOTICE DATED OCTOBER 16, 2017, OVER 1-1/4 YEARS AGO. I HAVE CONTACTED MY DEALER SEVERAL TIMES AND THEY HAVE NO INFORMATION ON ANY SOLUTION FOR THIS RECALL. IT WOULD APPEAR BASED ON THIS PERFORMANCE THAT MERCEDES MAY HAVE NO INTENTION OF PROVIDING A SOLUTION TO THIS RECALL WHICH, ACCORDING TO THE NOTICE, IS POTENTIALLY LIFE THREATENING. I ASK THAT THE NHTSA TAKE ACTION TO FORCE MERCEDES TO PROVIDE A SOLUTION TO FIX THE PROBLEM ON AN EXPEDITED BASIS GIVEN HOW THEY HAVE NOT DONE SO FOR OVER 15 MONTHS. THE RECALL INFORMATION IS: OCT 16,2017 MANUFACTURER RECALL NUMBER2017120024 NHTSA RECALL NUMBER17V627 RECALL STATUS: RECALL INCOMPLETE SAFETY RISK: AN INADVERTENT DRIVER AIRBAG DEPLOYMENT MAY CAUSE A RISK OF INJURY TO THE DRIVER AND MIGHT INCREASE THE RISK OF A POTENTIAL CRASH. REMEDY: AS A PRECAUTIONARY MEASURE AN AUTHORIZED MERCEDES-BENZ DEALER, WILL ADD SUFFICIENT GROUNDING TO THE STEERING COMPONENTS ON THE AFFECTED VEHICLES. THANK YOU

TAKATA RECALL - ITS'S BEEN 3 YEARS AND NO REMEDY HAS BEEN PROVIDED BY MB MANUFACTURER RECALL NUMBER2018030004 NHTSA RECALL NUMBER18V043 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE OCT 16,2017 MANUFACTURER RECALL NUMBER2017120022 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE