2013 MERCEDES-BENZ C250 Complaints
View complaints related to 2013 MERCEDES-BENZ C250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 MERCEDES-BENZ C250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 MERCEDES-BENZ C250- LOS ANGELES, CA
TAKATA RECALL I WAS DRIVING ON ON STREET AND TRIED TO MAKE E A LEFT TURN WHEN THE STEERING WHEEL CLICKED AND THE AIRBAG MALFUNCTION MESSAGE CAME ON THE DASHBOARD. THIS IS THE 2ND TIME THAT THIS HAS HAPPEN THIS YEAR. I HAD TO FIGHT WITH THE DEALER LAST TIME (FEB 2017) BECAUSE THEY'RE TELLING ME THAT MY VEHICLE IS NOT REGISTERED FOR THIS RECALL. AT THIS MOMENT I HAVE NO CONTROL OVER THE CONTROL PANEL ON MY STEERING WHEEL NOR AM I ABLE TO SEE THE REGULAR DASHBOARD DISPLAY WHEN THE CAR IS ON BECAUSE THE AIRBAG ICON AND MESSAGE "FRONT LEFT MALFUNCTION SERVICE REQUIRED" IS NOTED AND WON'T GO AWAY. CAN SOMEONE PLEASE HELP ME? I DO NOT WANT TO HAVE AN ACCIDENT OF THE AIRBAG DEPLOYING OR MALFUNCTIONING AND THEN FIND OUT THAT MY VEHICLE SHOULD BE ON THE LIST. VEHICLE - MERCEDES BENZ C250 2013
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- WAYNEFBILLE, MO
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF ALBUQUERQUE (8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MERCEDES-BENZ C250- REDDING, CA
RECEIVED A TAKATA AIRBAG RECALL AND LOOKED IT UP AND I HAVE A RECALL ON MY CAR. NHTSA RECALL NUMBER : 17V627 MANUFACTURER RECALL NUMBER: 2017100005
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- NORTH HOLLYWOOD, CA
CLICKING IN STEERING COLUMN. MERCEDES BENZ STATED THAT I WOULD HAVE TO PAY . THE CAR WAS IN MOTION. I WAS PARKING. MY AIRBAG LIGHT IS ON AND I STILL HEAR CLICKING WHEN I TURN THE WHEEL
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- TAMPA, FL
"TAKATA INFLATORS RECALL". I'VE CALLED LOCKEY MERCEDES BENZ IN CLEARWATER TWICE AND THEY KEEP TELLING ME MY CAR IS NOT IN THE LIST FOR THIS RECALL THAT I SHOULD NOT WORRY. I THINK THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT AND THAT ITS AGAINST THE LAW. THEN I CALLED MERCEDES BENZ IN TAMPA AND I ALSO WENT THERE TO SPEAK TO SOMEONE ABOUT IT. THEY SAID I AM IN THE RECALL LIST AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY CAN'T FIX IT BECAUSE THEY DON'T HAVE THE PART FOR IT. THEY ARE NOT EVEN OFFERING A LOANER. I DON'T FEEL SAFE IN THIS CAR ANYMORE. I DON'T HAVE ANY OTHER CAR TO DRIVE. PLEASE CAN YOU TELL WHAT SHOULD I DO?
Source: NHTSA WEB SITE -
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2013 MERCEDES-BENZ C250- IRVING, TX
HI TEAM, I HAVE GOT A AIR BAG RECALL FOR MY CAR WITH BELOW DETAILS. NAME [XXX] VIN NO [XXXXXX] CAR MERCEDES BENZ C250 2013 BUT MERCEDES IS SAYING THEY DO NOT HAVE ANY INFORMATION FOR THIS AND WILL NOT BE ABLE TO REPLACE THE AIRBAG. I HAVE CHECKED MY VIN NO IN THE WWW.SAFERCAR.GOV AND AS WELL AS WWW.AIRBAGRECALL.COM AND BOTH THE SITE IS CONFIRMED THAT MY AIRBAG SHOULD BE REPLACED BY MERCEDES. PLEASE HELP ME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- ELLICOTT CITY, MD
TAKATA RECALL. I RECEIVED THE INDICATOR LIGHT IN MY CAR THAT THEY ARE NOT FUNCTIONING. I CALLED THE DEALERSHIPS AND THEY DON'T HAVE THEM IN STOCK. I DRIVE CHILDREN IN MY CAR AND WE ARE ALL IN DANGER NOW. WHAT ARE WE SUPPOSED TO DO?
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- ROSWELL, GA
TAKATA RECALL I CALLED MY LOCAL MERCEDES BENZ DEALER WHO STATED THAT IN THEIR SYSTEM I HAD NO AIR BAG RECALL ON MY VEHICLE. I ENTERED MY VIN # ON THE AIRBAGRECAL WEBSITE IT SHOWED I DID? MERCEDES BENZ DEALER IS CLEARLY NOT CLAIMING RESPONSIBILITY. REP TOLD ME THAT THE LETTER WAS SENT TO ALL OWNERS OF MERCEDES BENZ CARS AND THAT MY CAR DOES NOT HAVE AN RECALL? I DON'T AGREE WITH HER AND WOULD LIKE TO FILE A COMPLAINT DUE TO NON-ASSISTANCE AND NEGLIGENCE ON MERCEDES BENZ DEALER END FOR NOT LOOKING INTO MY VEHICLE MORE. THE RECALL FOR THE AIRBAG ISSUED A WARNING OF SAFETY SO I'M UNPLEASANTLY DISMAYED AT THE FACT THAT THE MERCEDES BENZ REP WOULD DISMISS MY CONCERN SO NONCHALANTLY TO DISCUSS A SOFTWARE UPDATE NOTICE SHE DID FIND IN HER SYSTEM WHICH I WAS DUE FOR? I CURRENTLY HAVE A AIRBAG LIGHT ON IN MY VEHICLE WHICH IS ALARMING AND WORRIES ME A BIT TO SAY THE LEAST. I WOULD LIKE SOME ACTION TO TAKE PLACE IN GETTING THIS ISSUE RESOLVED. THE DEALER SHOULD BE OFFERING TO TAKE A LOOK AT ALL MERCEDES BENZ CUSTOMER VEHICLES TO ENSURE AIRBAG IS NOT INSTALLED AND EVERYTHING IS OKAY?
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- EL PASO, TX
TAKATA RECALL CALLED HOY FOX FAMILY AUTO WHERE I PURCHASED AUTO AND HAVE HAS MAINTENANCE DONE BEFORE. MAINTENANCE SECTION STATED THEY ARE NOT YET AUTHORIZED TO REPLACE AIR BAGS AND WILL CALL LATER. I AM CONCERNED BECAUSE AIRBAG RECALL WEB PAGE ATAKATA AIR BAGS NEED TO BE REPLACED FAST DUE TO POSSIBILITY OF DEATH IN MINOR CRASH.
Source: NHTSA WEB SITE -
2013 MERCEDES-BENZ C250- HUNTINGTON BEACH, CA
DRIVERS SIDE DOOR HANDLE BECAME DISENGAGED FROM CABLE. I COULD NOT OPEN THE DOOR FROM THE INSIDE OF THE CAR. THIS INCIDENT DID NOT IMMEDIATELY AFFECT MY SAFETY, BUT I AM REPORTING THIS ISSUE BECAUSE I FORESEE A PROBLEM WITH THE CONSTRUCTION OF THIS FLIMSY DOOR OPENING SYSTEM. MY CAR IS BARELY 4 YEARS OLD AND IF I WAS IN AN ACCIDENT AND COULD NOT OPEN MY DOOR IMMEDIATELY, IT COULD SPELL TROUBLE. ANY NUMBER OF SCENARIOS COULD AFFECT A DRIVER WHO CANNOT OPEN THE DOOR WITHOUT BREAKING A WINDOW OR ROLLING DOWN THE WINDOW TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. I HAVE FOUND MANY BLOG POSTS OF PEOPLE WHO HAD THIS IDENTICAL PROBLEM WITH THEIR C250 SEDAN. .
Source: NHTSA WEB SITE