2014 MERCEDES-BENZ C250 Complaints

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle after several attempts. The contact was able to continue driving. The dealer was notified of the failure and referred the contact to AutoZone. The vehicle was taken to AutoZone, where it was diagnosed that the fuel injectors and the ECM had failed. The contact sent a diagnostic report to the used car dealer where the vehicle was purchased, but no assistance was provided. Additionally, the contact stated that the control arm had fractured. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 123,000.

The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was getting water inside the cabin from a leak coming from the sunroof. The contact stated that while driving at various speeds, the vehicle started jerking and making a choking sound as if the vehicle was going to shut off. The check-engine warning light was illuminated. The vehicle was taken to the dealer who determined that there was an electrical failure related to the leak coming from the sunroof leak and that there were corroded cam blocks. The cable for the sunroof was replaced along with the mats on the floor. The contact was unsure if the engine was repaired. The contact stated that the check engine warning light was intermittently illuminated, and the jerking of the vehicle persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,315.

I was in an accident that caused my car to be a total loss. I was hit near the front left side, close to the driver's door. The airbag did not deploy despite the hard impact. I am currently having to go to therapy due to impact. My right lower arm was bruised from the impact, and I was in a lot of pain due to the bruising caused. I am assuming the bruising came from the hit to the steering wheel. I was never notified of an airbag recall.

On December 14, 2022 at approximately 3:45 pm in rush hour traffic in the high speed lane on i-75 in Bradenton, Fl, the 2014 Mercedes C250 I was driving lost total engine power, traveling from 80mph to 0 in seconds. I had just enough time because of the momentum of the speed I was traveling at to maneuver the car into the breakdown lane adjacent to a median construction site. Had I been traveling in the middle lane there would have been insufficient time to change lanes in heavy, fast traveling traffic and get to a breakdown lane. In other words, we could have been killed. There was no check engine light nor warning lights of any kind. The engine was quiet and there was no engine rattling noise or shuddering prior to the incident during over 7 hours of travel from Marietta, Georgia into Florida. The car had been purchased from a used car dealer in Marietta two days before and had passed the Georgia emissions test on 11/18/22. We had the car towed to a Mercedes Benz dealership 20 miles away in Sarasota. On 12/16/22 Mercedes mechanics deemed the catastrophic engine failure to be due to a broken timing chain (this was confirmed in a conversation12/21 with Mercedes Sarasota Service Manager Jim Foulkrod) and that there was no compression in the engine. Among the codes which came up during Mercedes multi-point inspection was 036562, exhaust cam signal and 34164. Mercedes’ estimate to fix the car was $24,222.13. We declined to move forward with engine repairs. Mercedes was threatening to charge storage fees so the car was donated to the charity, Veteran Car Donations, Heroes on the Water which towed the car on 12/20/22. The car remains with the charity awaiting title transfer information.

Interior driver door handle not operating. I brought the car to the mechanic and he states this is a common problem and the whole door panel has to be replace for 1000.00. I went home and researched repairs on this and this is a very common issue with mercedes and many mechanics including the one I went to doesn't understand why this is not a recall. This a very serious safety issue. I have to lower the window to get out of my car. If I have to get out quickly it is impossible. If the window stops working I cannot get out of the car. This safety issue affects me and my passengers if I have to get out of my car quick such an accident or fire. The quality is so poor on these plastic parts of the handle and removing the door panel is complicated because it not meant to be removed and taken apart. I am a nurse that was traveling in Nevada when this occurred.

Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

With no prior warning indicator on braking issues with my 2014 C250, I travelled from Ormond Beach FL to Savannah GA, on I-95 with one stop in Kingsland GA. I still had no warning indicator on breaking issues as I took the off-ramp to Savannah. A failure occurred with the braking system as I exited I-95, with no vehicle warning indicator shown before or after I came to a stop. I had to exert maximum pressure on the brake to stop, requiring an expansion clear length of off-ramp to do so. An elderly, weaker person or even my wife wouldn’t have had the strength to stop over the distance I stopped it in. Luckily there was no vehicles stopping in front of me, otherwise I would have hit them at high speed. At Savannah Mercedes they found a Faulty Vacuum Pump, & like me were perplexed that no prior warning indicator showed up on my vehicle. This issue has obviously caused me great concern & indicates an inherent dangerous & life-threatening condition with my, & I assume other 2014 C-250’s, if not other years and models. If this dangerous failure had occurred on I-95 as traffic slowed to a stop, I would have run into the vehicle in front of me & my wife & could have been killed. More menacingly, it would most probably have been reported that I wasn’t paying attention & it was my fault rather that a catastrophic dangerous manufacturer failure with my vehicle. It sadly seems to me that this scenario may actually have happened with some MB vehicles and the driver/s are not around to say.

I bought the car from a used car dealer and 4 days later I was going 70 miles a hour down a highway and the studs broke on my right rear tire and the tire fell off.

Steering lock mechanism fails without warning and leaves vehicle and occupants stranded in potentially dangerous location. No onsite repair possible. Vehicle must be towed to authorized dealer for repair. > Safety of car occupants was at risk. > No warning prior to failure. > Repair cost ~!500. Unsure of reliability of replacement unit > My dealer says this is a frequent occurrence. 6+ repairs / month for this model car at this dealer, Expects same frequency at others > Dealer service agent stated he personally believes it should be covered by a recall or free repair. > Filed formal complaint with Company (Mercedes-Benz) but reimbursement was refused. > Similar stranding incident on same car occurred in 05/2021 and car require tow to same dealer who suspected same problem but was unable to duplicate and/or repair the failing component at that time

INSIDE HANDLE DOOR left broke 2019 and right broke 8/10/2022, Senior people is hard to open a broken door and if an accident will happen they can not came out of the car. We took the car to Mercedes Benz dealer and they want to charge to fix it. We took to independent mechanic the 1st time on 2019 and they charge us like $1,000. Now the right handle door is broke 8/10/2022. We need Mercedes Benz to fix it ASAP. This issue is happen a lot to Mercedes Benz