2013 MERCEDES-BENZ C250 Complaints

WHENEVER I WANT TO SPEED UP TO PASS A VEHICLE OR/AND TO ENJOY A RAPID ACCELARATING ENGINE LIGHT COMES UP AND IT TURNS INTO LIMP MODE.THIS IS A SERIOUS SAFETY ISSUE

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO HESITATE AND LOSE SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (LOCATED AT 6113 LEMMON AVE, DALLAS, TX 75209, (214) 736-5753) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ ARLINGTON (LOCATED AT 4201 BELTWAY PL, ARLINGTON, TX 76018, (833) 666-5434) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ FORT WORTH (LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 310-9745), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ GRAPEVINE (817-310-9748, LOCATED AT 1300 TEXAN TRAIL, GRAPEVINE, TX 76051), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PLANO (LOCATED AT 6455 DALLAS PKWY, PLANO, TX 75024) WHERE IT WAS DIAGNOSED THAT THE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITHIN DAYS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.*DT CONSUMER STATED THIS IS MY SECOND COMPLAINT TO MERCEDES BENZ, MY 1ST COMPLAINT 11-4-19. THE LAST TIME VISIT OF 10-14-19 MY CAR WAS TOWED IN DUE MY CAR SLOWING DOWN AND RECEIVED A LIGHT ON CAR OVERHEATING AND I WAS 5 MINUTES IN DRIVING. I CALLED MY AUNT TO LET HER KNOW WHAT MY CAR WAS DOING AND IT WAS SLOWING DOWN DRASTICALLY, SO SHE COULD GET BEHIND ME. I WAS ABLE TO SAFELY PULL OVER. I POPPED THE HOOD AND SAW NOTHING BUT SMOKE. ONCE I CUT THE CAR BACK ON I SAW THERE WERE THE FLUID WAS COMING FROM WHICH WAS A HOSE FROM THE COOLANT AND THE TOW GUY WAS ABLE TO TELL ME WHAT IT WAS. *JB

THE DAY IN WHICH MY CAR STOPPED WORKING, PRIOR MY VEHICLE WAS OPERATING PROPERLY NO ISSUES PRESENTED. THE IGNITION STARTED WITHOUT ANY INTERRUPTIONS OR ISSUES. I DROVE MY CAR TO VARIOUS LOCATIONS THE DAY I ENCOUNTERED MY ISSUES. I WENT OUT TO MY CAR WHICH WAS STATIONARY, PARKED AT MY RESIDENCE AND PRESSED THE PUSH START BUTTON AND IT WOULD NOT POWER ON. AFTER NUMEROUS ATTEMPTS, I CALLED AAA ROADSIDE ASSISTANCE TO CHECK IF IT COULD POSSIBLY BE MY BATTERY, BUT TO OUR SURPRISE THE BATTERY WAS PERFECTLY FINE. I HAD MY VEHICLE TOWED TO MY MECHANIC WHO THEN INFORMED ME THAT IT WAS MY ELECTRONIC IGNITION SWITCH THAT WAS BROKEN, AND HE STATED HE WAS NOT EXPERIENCED IN REPLACEMENT AND THAT HE'D REFER ME TO A MERCEDES AUTHORIZED MECHANIC WHO WOULD BE ABLE TO HELP ME. AFTER HAVING MY VEHICLE TOWED TO THE NEXT MECHANIC THEY THEN DID A THOROUGH DIAGNOSIS ON MY VEHICLE IN WHICH THEY INFORMED ME THAT IT WAS MY ELECTRONIC IGNITION SWITCH AND THAT THEY HAD BEEN GETTING MANY MERCEDES C 250 MAKES IN THAT HAD THE SAME ISSUE, AND THEN STATED THEY DON'T KNOW WHY THERE WASN'T A RECALL ON THAT PART BECAUSE IT'S A MAJOR ISSUE WHICH IS DIFFICULT TO FIX. I AM ASKING THAT MERCEDES BE RESPONDING FOR THIS DEFECTIVE PART THAT HAS BEEN PUT IN THEIR CARS, AND COSTS AN ARM AND LEG TO FIX WHICH IS VERY UNFAIR. I KEEP UP WITH THE MAINTENANCE OF MY VEHICLE SO THIS SHOULD NOT HAD HAPPENED.

2013 MERCEDES BENZ C-250. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIR BAG RECALL AND REQUESTED CONFIRMATION THAT THE RECALL WILL BE COMPLETED. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SILVER SPRING (LOCATED AT 3301 BRIGGS CHANEY ROAD, SILVER SPRING, MD 20904, 877-658-3780) AND THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR WAS ILLUMINATED. ON ONE OCCASION, WHILE THE CONTACT'S VEHICLE WAS STOPPED, ANOTHER VEHICLE CRASHED INTO ITS REAR DRIVER'S SIDE. THE CONTACT STATED THAT THE HEADRESTS DETACHED DUE TO THE IMPACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN. AFTER THE CRASH, THE ABS, AIR BAG, AND SEVERAL OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. ALSO, THE BRAKES FAILED TO OPERATE PROPERLY AND THE VEHICLE BEGAN TO STALL. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY (LOCATED AT 3900 SOUTHWEST FREEWAY, HOUSTON, TX 77027, 713-489-211) WHERE THE BRAKES WERE REPAIRED; HOWEVER, THE FAILURES STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK MOTORS MERCEDES-BENZ (5201 EAST INDEPENDENCE BLVD, CHARLOTTE, NC 28212) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3237 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB