2013 MERCEDES-BENZ C300 Complaints

THE REAR SUBFRAME RUSTED THROUGH RISKING THE CONTROL ARMS FROM DETACHING FROM THE FRAME. THIS COULD CAUSE THE CAR TO BE UNCONTROLLABLE WITH THE RIGHT, REAR WHEEL AND CONTROL ARM FROM DETACHING FROM THE VEHICLE.

MERCEDES C300 SEDAN SUB FRAME HAS A HOLE AND IS BREAKING APART. IT WAS TAKEN IN FOR SERVICE WHEN THE PROBLEM WAS FOUND. I SEE MULTIPLE COMPLAINTS FOR THIS OCCURRING WITH OTHER OWNERS BUT THERE HASN'T BEEN A RECALL. HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP

TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C300. THE CONTACT STATED THAT SHE HAD TAKEN HER VEHICLE TO MERCEDES-BENZ OF WEST CHESTER DEALER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382) TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). DUE TO THE PARTS BEING UNAVAILABLE AT THAT TIME, BOTH HER DRIVER AND PASSENGER SIDE AIR BAGS WERE TURNED OFF. THE CONTACT WAS INFORMED AT THE TIME THAT THE DEALER'S POLICY WAS TO HAVE THE AIR BAGS TURNED OFF UNTIL THE PART BECAME AVAILABLE. ON JULY 19,2020, THE CONTACT SUFFERED A SEIZURE WHILE DRIVING AT APPROXIMATELY 35 MPH. DUE TO THE SEIZURE, THE CONTACT SIDE SWIPED A TELEPHONE POLE AND DROVE INTO A FLOWER BED. ONCE SHE RAN OVER THE FLOWER BED, THE VEHICLE CATAPULTED INTO THE AIR AND THE VEHICLE LANDED ON HER DRIVER SIDE. THE SIDE CURTAIN AIR BAGS, WHICH WERE STILL ACTIVATED, DID NOT DEPLOY UPON IMPACT. THE AUTHORITIES WERE CALLED AND THE PARAMEDIC WERE FORCED TO BREAK THROUGH HER WINDSHIELD AND SUNROOF TO REMOVE HER FROM THE VEHICLE. THE CONTACT WAS IMMEDIATELY TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL WHERE SHE WAS TREATED FOR A CONCUSSION AND A MISSING TOOTH. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOTALED AND TOWED TO AN INDEPENDENT TOW YARD. THE VEHICLE WAS THEN PLACED INTO THE POSSESSION OF HER INSURANCE COMPANY. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,815. *DT*JB*DT*JB*DT*JB

THE RECALL WAS FROM JAN 2019, BUT THE AIRBAG PART\ AVAILABILITY IS STILL PENDING AFTER 1.5 YEARS.

THE ELECTRONIC STEERING LOCK FAILED WHILE IN THE PARKED POSITION. A TINY MOTOR INSIDE HAS BURNED UP AND IT NOW PREVENTS YOU FROM STARTING THE VEHICLE. THE DEALERSHIP WILL NOT SELL ME A REPLACEMENT TO REPAIR ON MY OWN AND I MUST TAKE IT IN TO THEM FOR REPAIR AT A COST OF OVER $1800.00. THIS IS A VERY COMMON DEFECT FAILURE IN THIS SERIES OF 2008 TO 2014 MERCEDES BENZ. I HAVE A 2005 MERCEDES WHICH DOES NOT HAVE THIS PROBLEM WITH THE UNIT AND IS OPERATING CORRECTLY AFTER 15 YEARS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE PARTS WOULD NOT BE AVAILABLE UNTIL AUGUST 2020(ALMOST 1YR AND 6MONTHS) AFTER THE ORIGINAL RECALL. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES BENZ OF RICHMOND (8225 W BROAD ST, RICHMOND, VA 23294, (804)755-9300) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIR BAG RECALL #19V010, MERCEDES BENZ RECALL #2019010001 HAS BEEN ACTIVE AND I WAS NOTIFIED OVER 1 YEAR AGO IN JANUARY 2019. I'VE CONTACTED LOCAL DEALERSHIP. (PLAZA MERCEDES BENZ) IN ST LOUIS, MO SEVERAL TIMES. THEY SAY THAT SINCE IT'S PHASE 4, I NEED TO WAIT FOR PARTS BEING AVAILABLE. CAN YOU UPDATE ME ON WHEN THE PARTS TO FIX THE RECALL WILL BE AVAILABLE? *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.