2015 MERCEDES-BENZ C300 Complaints

MY NAVIGATION AND CENTRAL CONTROL PANEL NOT FUNCTIONING AND FREEZING WITH MESSAGE "PLEASE WAIT". CAUSED SO MANY SAFETY PROBLEMS, INCLUDING BACKUP CAMERA NOT WORKING, TEMPERATURE CONTROL AND AIRFLOW SCREEN NOT SHOWING UP, BLUETOOTH PHONE SYSTEM NOT WORKING TO TAKE HAND-FREE CALLS, AND NO RADIO STATION IS WORKING AND/OR ONLY ONE UNKNOWN RADIO STATION TUNEUP BUT CAN'T SWITCH TO ANOTHER STATION AT ALL TO LISTEN HIGHWAY TRAFFIC INFORMATION. IT'S BEEN ALREADY 3 WEEKS AND I VISITED DEALERSHIP AND CALLED MERCEDES BENZ CUSTOMER SERVICES BUT NO HELP/SOLUTION AVAILABLE SO FAR. ASKED ME TO JUST WAIT FEW MORE DAYS.

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DIGITAL SCREEN USED TO UTILIZE THE BACK UP CAMERA, RADIO AND BLIND SPOT FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF COLLIERVILLE (4651 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017) WHERE THEY INFORMED THE CONTACT THAT THE FAILURE OCCURRED DUE TO THE XM RADIO SYSTEM WAS UPDATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A TEMPORARY SOFTWARE UPDATE AVAILABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

2015 MERCEDES BENZ C300 (W205) HACKED SATELLITES ISSUE ON MON MAR 19, 2018 AFFECTING COMMAND/AUDIO 20 SYSTEM INITIAL ISSUE: *BLUETOOTH AUDIO WOULD NOT CONNECT SUBSEQUENT ISSUES: *RADIO SELECTION FREEZES ALL OPERATIONS FOR ABOUT 60-SECONDS, AND DOES NOT PROVIDE ACCESS TO RADIO *BLUETOOTH DISABLED PERMANENTLY IN SYSTEM SETTINGS *USB DEVICES WILL NOT CONNECT AND PLACES COMMAND INTO PERSISTENT WAITING STATE *BACKUP CAMERA DID NOT DISPLAY ON AT LEAST TWO OCCASIONS CONCERNS WITH CURRENT STATE, FRI MAR 23, 2018: SAFETY *CANNOT USE HANDS-FREE FEATURES OF PHONE, ENDANGERS DRIVING WHILE HOLDING A PHONE (WHICH IS ILLEGAL IN MANY STATES/LOCALITIES) *BACKUP CAMERA DYSFUNCTION COULD CAUSE AN ACCIDENT WHILE BACKING UP (SEE ATTACHMENT FOR MORE INFO.)

DONT KNOW WHICH CATEGORY IT FALLS. I BOUGHT THIS CAR IN AUGUST 2015. IN ONE WEEK IT WOULD NOT START EVEN. TOWED TO DEALERSHIP AND THEY SAID, THE GROUNDING SCREW WAS LOOSE. I AM SO SURPRISED THAT A CAR COMES OUT FROM FACTORY WITH A LOOSE GROUNDING ISSUE. IN THE LAST 2 WEEKS, THE CAR JUST STALLED AT THE SIGNAL. ALL LIGHTS CAME UP. I HAD THE ECO START/STOP MODE ON. THIS HAPPENED 3 TIMES AND FINALLY I SHUT THE ECO START/STOP MODE DOWN. IT IS SO DANGEROUS THAT IN HEAVY TRAFFIC, WHEN PEOPLE ARE READY TO DRIVE ON CHANGE OF SIGNAL, THE CAR WONT MOVE, PEOPLE ARE HONKING AND FRUSTRATED AND I AM TOO. LOOKED ONLINE AND SO MANY PEOPLE ARE COMPLAINING THE SAME. THE WHOLE OF DASHBOARD LIGHTS UP LIKE WHEN A CAR STALLS. THIS IS VERY DANGEROUS. ANYBODY WAITING BEHIND YOU CAN TAKE THE PEDAL FROM THE BRAKE AND SMASH INTO YOU. SIMILARLY, FOR LAST 2 MONTHS, I HAVE NOTICED THAT THERE IS A JUMPING NATURE WHEN YOU TAKE LEG OF THE BRAKE AT THE SIGNAL. THAT SCARES ME AS WELL. FROM THE FEEL OF IT, I FEEL THIS IS PRIMARILY A SOFTWARE ISSUE WHERE THE COMPUTER THINKS IT IS IN SOME MODE WHEN IT IS NOT OR SOMETHING AND SHUTS EVERYTHING DOWN AS A PRECAUTIONARY MEASURE OR SOMETHING

RADIO, BLUETOOTH TELEPHONY COMMAND CONTROL STOPPED WORKING (ERROR MESSAGE SAYS 'DEVICE UNAVAILABLE'); ON MAR 19 2018, MERCEDES BENZ DEALER (CHICAGO) REPRESENTATIVE SAID THE CAR NEEDS SOFTWARE UPDATE BUT COULD NOT SAY WHEN THE UPDATE WILL BE AVAILABLE. LACK OF HANDS-FREE TELEPHONY MAKES DRIVING UNSAFE.

COLLISION ASSIST INOPERATIVE DASH LIGHT CAME ON WHILE HIGHWAY DRIVING FOLLOWED BY A LOSS OF POWER AND ACCELERATION. VEHICLE NEEDED TO BE TURNED OFF AND RESTARTED TO BE DRIVABLE.

I WAS DRIVING AT APPROX. 20-25 MPH DURING DAY LIGHT AND ALL OF A SUDDEN THERE WAS LIGHT BLINKED ON MY DASHBOARD FOR APPLYING THE BRAKES BECAUSE OF ANOTHER VEHICLE AHEAD OF ME. I APPLIED THE BRAKES AS WELL AS BRAKE ASSIST PLUS SYSTEM GOT ACTIVATED AS WELL. BUT STILL MY VEHICLE END UP HITTING THE VEHICLE AHEAD OF ME. THE BRAKE ASSIST PLUS SYSTEM WHICH IS CLAIMED BY MERCEDEZ TO TAKE BRAKE AUTOMATICALLY TO BRING THE SYSTEM TO HALT IN CASE OF EMERGENCY DID NOT WORK AND IT END UP HITTING ANOTHER VEHICLE IN FRONT OF MY VEHICLE

THE VEHICLE'S COLLISION PREVENTION ASSISTANT PLUS OPTION OFTEN DISPLAYS DURING DRIVING. THIS CAUSES THE CAR TO LOSE ACCELERATION AND PREVENTS YOU FROM ACCELERATING REGARDLESS OF HOW HARD YOU PRESS THE GAS PEDAL. THIS HAPPENS FOR NO APPARENT REASON AND OCCURS WHILE IN THE MIDST OF DRIVING, USUALLY WITHIN A BUSY INTERSECTION AND HAS ALSO HAPPENED TO ME SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. I AM VERY AFRAID TO DRIVE THIS VEHICLE. THE ONLY WAY TO CORRECT THIS WHEN IT OCCURS IS TO PULL OFF THE ROAD, SHUT THE CAR DOWN, AND RESTART THE ENGINE AFTER A FEW MINUTES. MY CAR WAS SERVICED ON 1/13/18 AND WHEN TESTED, NO EVIDENCE OF THIS WAS FOUND. SINCE THEN, THIS MALFUNCTION HAPPENED ON 1/14 AND AGAIN TODAY 1/15. THIS MALFUNCTION HAS THE POTENTIAL TO BE CATASTROPHIC. I'VE ADVISED THE DEALER THIS NEEDS TO BE SERVICED AND FIXED, OTHERWISE WE WILL BE ASKING FOR A NEW VEHICLE FOR THE REMAINDER OF THE LEASE. I AM VERY FEARFUL TO DRIVE THE CAR, ESPECIALLY WITH OUR TWO YOUNG CHILDREN.

WINDOWS RATTLING , THEY SAID THIS PROBLEM IS KNOWN , I TOOK MY CAR 4 TIMES TO GET IT FIX BUT NO LICK. THIS IS VERY BAD WHEN YOU ARE DRIVING.

MY CAR WOULDN'T START. I HAVE BEEN WAITING FOR A RECALL PART SINCE FEBRUARY. LAST NIGHT I HAD AN SRS MALFUNCTION PASSENGER SEAT AIRBAG. MERCEDES TOLD ME TODAY I DON'T HAVE A RECALL FOR AIRBAGS BUT I THINK IT IS A TAKATA AIRBAG PROBLEM THAT'S HASN'T BEEN REPORTED FOR MY VEHICLE YET.