2013 MERCEDES-BENZ C300 Complaints

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, there was an abnormal tapping sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the subframe was corroded. The independent mechanic replaced the subframe; however, the failure recurred with the vehicle making an abnormal sound while driving. The vehicle was taken back to the independent mechanic, where the vehicle remained but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The car was all over the road when braking and making banging sound. Had towed to 3 repair shops and all said Subframe was rotted out beyond repair. Mercedes Benz in golden bridge will replace subframe, but my cost is towing, labor and renting a car until it’s fixed which can take up to 1 month.

Purchased said vehicle from Rahal Mercedes Benz (Wexford PA 15090) in 9/2021. Used. Took in for PA inspection in 10/2022 (to Rahal service dept). Mechanic noticed rear subframe was rusting (I was not aware of this until this point; was never disclosed to me by Rahal in their printed pre inspection vehicle repost; I have this document). Told me would need re-placed sometime in 2023. Never mentioned a recall. I have not received any recall. Prove from MB. Conversation with said mechanics e railed I would have to pay for this repair out of pocket. This is a major safety issue. MN should 100% cover the cost/all costs of the subframe and any issues caused by said subframe.

Car wouldn't pass inspection because of a rotted subframe. I had to pay $3k to have it replaced.

Car was garage kept and in mint condition, yet the rear subframe has completely rusted through and while breaking the car lurches to the right. Also the breaking performance is noticeably impaired. There was no signs of this failure as the car still looks new, only way of knowing was the near crash while driving and trying to stop.

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving at high speeds and depressing the brake pedal, the rear suspension was unstable and felt loose. The contact pulled to the side of the road before continuing to drive. The contact notified an independent mechanic of the failure and was informed that the rear subframe needed to be replaced; however, the vehicle was not diagnosed. The dealer was notified of the failure through voicemail. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure was approximately 80,000.

The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving approximately 30 MPH, several unknown warning lights started flashing off and on. The contact stated that the turn signal stopped working on the passenger’s side of the vehicle. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the main dash connectors and instrument panel had short circuited and nearly caught on fire. The independent mechanic stated that fuses and the instrument panel needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.

The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to the local mechanic who discovered that the rear suspension cross member was fractured due to severe rust. The vehicle was later taken to the local dealer who confirmed the failure, but no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 160,000.

HI I WAS DRIVING MY CAR ON THE HIGHWAY AND STARTING FEELING THE CAR SWAYING. I GOT REALLY SCARED AND TOOK SIDE BLOCKS HOME. I THOUGHT MAYBE IT WAS AIR IN THE TIRES OR A FLAT. WHEN I GOT OUT TO LOOK NO FLAT TIRES WERE FINE. THEN I STARTED HEARING LIKE A CRACKING SOUND THE NEXT DAY AND STARTED SMELLING GAS. I TOOK THE CAR TO MY MECHANIC AND HE SAID BAD NEWS THE SUBFRAME IS ROTTED OUT AND DO NO DRIVE THIS CAR. I COULD NOT BELIEVE MY EARS. HE SAID LETS SEE HOW MUCH TO FIX IT. HE LATER CALLED ME BACK AND SAID 7-11 MONTH WAIT FOR THE PART. I SAID WHATTTTTTT. HE SAID MERCEDES SAID IT’S A COMMOM PROBLEM. THEY HAVE A LOT ON BACK ORDER. HOW COULD MERCEDES KNOW THIS AND TAKE A CHAMCE ON HAVING CARS LIKE THIS ON THE ROAD. SOMEONE CAN GET KILLED. I DID SOME INVESTIGATING AND ITS ALL OVER WITH SO MANY MANY CARS. HOW CAN THEY NOT HAVE A RECALL ON THIS. GOD FORBID SOMEONE GETS HURT BAD OR DIES. I FOUND IT IT’S A RECALL IN CANADA AND EUROPE. COME ON GUYS WHATS UP?. THIS IS NOT FAIR. ITS ONLY A MATTER OF TIME BEFORE SOMETHING HAPPENS SO YOU HAVE TO RECALL . PLEASE LET ME KNOW. I CANNOT NOT HAVE A CAR TO DRIVE THIS IS INSANE. I WILL LOOK OTHER WAYS TO TRY TO FIX BUT COME ON YOU GUYS ARE MERCEDES BENZ I HAVE HAD ABOUT 5 OF THEM!!!!!!! MERCEDES DOES NOT RESPOND. I PAID TO FIX IT ON MY OWN BECAUSE I NEED A CAR. THIS IS REAL BAD AND ITS A RECALL ALL OVER BUT THE US I PAID TO FIX IT AS THE PART IS ON BACKORDER AND I GOT LUCKY SOMEONE CANCELED THE ORDER. I WOULD LIKE TO GET REIMBURSTED

Rear Subframe control arm broken and rusty and dangerously to drive and Mercedes refused to make it as recall.