2008 MERCEDES-BENZ C350 Complaints

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V711000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

KEEP CALLING CAR DEALER BUT ALWAYS TELLING ME "NOT AVAILABLE" AND IT'S HAS BEEN OVER 12 MONTHS

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STEERING LOCK ISSUE. ENGINE DOES NOT CRANK AND CAR DOES NOT START. UPON INSERTING KEY, AN MESSAGE POPS UP ASKING TO REMOVE THE KEY. STEERING WHEEL IS LOCKED AND CAR STUCK IN PARK. DUE TO THE CONFIGURATION OF MY PARKING GARAGE AND THE FACT THAT THE STEERING WHEEL WAS LOCKED, IT TOOK ME SEVERAL DAYS AND 4 DIFFERENT TOW TRUCKS TO SUCCESSFULLY TOW THE CAR 1.5 MILES TO MY LOCAL MB DEALERSHIP. THE DIAGNOSIS AND REPAIR OF THE FAULTY STEERING LOCK, WHICH THE SERVICE ADVISOR SAYS HAPPENS ALL THE TIME WITH MY MODEL, TOOK AN ENTIRE WEEK. I WAS TOLD MB DOES NOT OFFER A LOANER CAR IN THIS SITUATION. ALL IN ALL, IT TOOK MY 2 WEEKS TO FINALLY GET MY CAR WORKING AGAIN. THE REPAIR WAS $1,200. ADD IN THE 4 TOW TRUCKS, AND 2 WEEKS OF RENTAL CAR AND THIS WAS EASILY A $2,000 ISSUE. MB SHOULD ISSUE A RECALL GIVEN THAT THIS ISSUE IS SO PREVALENT AND CLEARLY A FAULT WITH THE STEERING LOCK PART.

IT HAS BEEN SINCE FEB. OF 2016 THAT I WAS NOTIFIED OF A POTENTIALLY FATAL AIR BAG FAULT. I HAVE NOT DRIVEN MY VEHICLE ON THE FREEWAY TRIPS DUE TO THAT POTENTIAL DANGER. I THINK MERCEDES SHOULD NOW PROVIDE SOME SORT OF "LOANER"

"TAKATA RECALL" RECEIVED NOTIFICATION FROM MERCEDES-BENZ AUGUST 2016. TO THIS DATE (JAN 20, 2017) NO REPLACEMENTS PARTS HAVE BEEN AVAILABLE TO REPLACE DEFECTIVE AIR BAGS. THIS IS TAKING WAY TO LONG AND WHILE I NEED MY CAR IT IS UNNERVING TO DRIVE AN UNSAFE VEHICLE. WHEN WILL THE PARTS BE AVAILABLE? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL I HAVE BEEN WAITING MORE THAN 1 YEAR FOR PARTS TO BECOME AVAILABLE TO REPAIR THIS DANGEROUS SITUATION. I THINK MERCEDES IS STALLING TO AVOID THESE REPAIRS.

FRONT LAMPS AND HEADLIGHT KEEP RANDOMLY NOT FUNCTIONING AT START OR WHEN DRIVING. WARNING LIGHT THAT BULB IS OUT COMES ON BUT THEN GOES AWAY AND THE LIGHTS COME BACK ON AFTER A LITTLE OF TIME AND A RESTART OF ENGINE.

TAKATA RECALL. THIS RECALL STARTED IN FEBRUARY 2016, AND NOW, NINE MONTHS LATER, THERE IS NO INDICATION WHEN THE AIRBAGS WILL BE REPLACED. I WILL NOT LET MY CHILD RIDE IN THE VEHICLE, AND I DO NOT FEEL SAFE DRIVING IT. I DO NOT UNDERSTAND WHY TAKATA ADMITS THERE IS A DEFECT, BUT THE REPAIR HAS NOT BEEN MADE. AT A MINIMUM, I SHOULD BE GIVEN A FREE REPLACEMENT CAR TO DRIVE WHILE MINE IS UNDER A RECALL THAT COULD BE LIFE THREATENING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/23/16.*JB...UPDATED 01/05/17 *BF UPDATED 12/04/2017*JS