2019 MERCEDES-BENZ CLA 250 Complaints

The contact owns a 2019 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, he became aware that the passenger's side headlamp was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who did not provide a specific diagnostic result but determined that the headlamp needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Multiple tires have developed a bulge in the sidewall. This is now the third time.

The rims of the Mercedes continually crack with moderate low speed driving. Has happened 4 to 5 times with under 50,000 miles, leaving me with constant flat tires, once on the George Washington bridge and once at night in a deserted area with zero warning. Luckily, I was able to remove my vehicle to the side. I was towed to Mercedes and they suggested changing out all 4 tire rims without a warranty as will happen again. VERY EXPENSIVE. The coupe models have this problem after 2019. Material for rims came from China, not Germany. I found a good rim repair shop and have done 4 times. He said he gets these all the time and there can be no warranty as the design of the tire and rims is flawed. 175.00 per rim. Mercedes of 2019 and forward as well as BMW's of this model (a Coupe) have this as recurring problem so no warranty on the work. Clearly a materials, manufacturing defect that Mercedes won't own.. I carry a Ryobi blower in the car and have to blow up my tires every morning which deflate every night.!! Crazy

The contact owns a 2019 Mercedes-Benz CLA250. The contact stated that on several occasions, several cracks were discovered on all four rims upon inspection. The vehicle was taken to an independent mechanic and the dealer, and the contact was informed that the rims needed to be replaced. The contact stated that some of the cracks had recently been formed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

No incident. Reporting that the tinted rear window is blistering and causing an issue with visibility.

The contact owns a 2019 Mercedes-Benz CLA250. The contact stated that the rear-view camera failed to operate as needed. The contact took the vehicle to the dealer who confirmed that the backover prevention system failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2019 Mercedes Benz CLA250. The contact received a notification for NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was also made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2019 Mercedes Benz CLA250. The contact stated that while driving into the parking garage the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a brick wall and a parked vehicle. During the incident, the driver sustained head trauma and bruising of the limbs. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were both notified of the incident. The failure mileage was 20,000.

I HAVE HAD THIS VEHICLE FOR A YEAR AND A HALF AND I DON'T DRIVE IT MUCH. THE VEHICLE HAS 12,000 MILES ON IT AND I'M A VERY CAREFUL DRIVER. I VERY RARELY HIT ANY POTHOLES AND HAVE NEVER BEEN INVOLVED IN AN ACCIDENT. AFTER MY TIRE KEPT LOSING AIR, I TOOK IT TO THE DEALERSHIP TO FIND OUT THAT NOT ONLY IS ONE OF THE RIMS CRACKED BUT THE OTHER THREE RIMS ARE BENT. I HAVE NO IDEA HOW THIS COULD HAVE HAPPENED, CONSIDERING HOW CAREFUL I AM AND THAT NO ONE ELSE HAS EVER DRIVEN MY VEHICLE BEFORE. I STRONGLY BELIEVE THAT I WAS SOLD A VEHICLE WITH DEFECTIVE WHEELS AND THROUGH RESEARCH, I SEE THAT MANY OTHER CLA OWNERS ARE EXPERIENCING THE SAME ISSUES. THESE WHEELS COST ABOUT $1,000 EACH TO REPLACE AND HAVE THEM INSTALLED BY THE DEALERSHIP AND THIS IS NOT ONLY VERY COSTLY BUT DANGEROUS FOR MERCEDES TO CONTINUE MAKING.