2014 MERCEDES-BENZ CLA250 Complaints

WHAT IS THE PROBLEM-PRE SAFE MALFUNCTION ERROR WHEN DOES IT HAPPEN-WHILE DRIVING IS IT PREDICTABLE-NO IS IT SAFE-NO WHY-THE CAR SUDDENLY LOSES ACCELERATION ,WHEN THE PRE-SAFE ERROR COMES ON. SCENARIO-DRIVING A CLA 250 AT 60 MPH ON A MOTORWAY ON A QUIET ROAD IN FRONT OF A TRUCK.... PRE-SAFE MALFUNCTION KICKS IN THE CAR SLOWS DOWN AND LOSES ACCLN. THE TRUCK DRIVER CANNOT PREDICT THIS BEHAVIOR A THIS IS NOT A NORMAL PATTERN TO SLOW DOWN SUDDENLY FROM 60MPH ON A QUIET FREEWAY. VERY VERY DANGEROUS.

BOUGHT THE CLA 250 BRAND NEW IN 2014, VEHICLE HAS NOW TWICE GONE IN TO PRE-SAFE MODE AND INOPERATIVE MODE WHILE DRIVING. THE CAR SWITCHES TO NEUTRAL AS I AM DRIVING AND THEN REFUSES TO SHIFT IN TO DRIVE OR REVERSE LEAVING ME STRANDED IN THE STREETS ON TWO OCCASION WHICH COULD HAVE CAUSED TWO VERY SERIOUS ACCIDENTS. THE CAR ON THE SECOND TIME HAD TO BE TOWED TO DEALERSHIP WHO COULD'NT FIND ANYTHING WRONG WITH THE CAR. THERE SOLUTION WAS MORE OF A GUESS ABOUT A CPU NEEDING TO BE REPLACED.

MY CAR SUDDENLY SLOWED AND I LOST POWER WHILE DRIVING ON 95 AT APPROXIMATELY 20-30 MPH IN SLOW HEAVY TRAFFIC TO WORK THIS MORNING. I COULD HARDLY ACCELERATE AND ONLY SLOWLY... I HAD MESSAGES THAT SAID "PRE-SAFE FUNCTIONS INOPERATIVE. SEE OPERATOR'S MANUAL", AND THE ESC LIGHT CAME ON. DRIVERS BEHIND ME STARTED PASSING ME DESPITE ME ALREADY GOING SLOWLY DUE TO ALL THE TRAFFIC--I HAD NO WHERE TO PULL OVER AND CRAWLED INTO THE PARKING RAMP AT WORK. I COULD HAVE BEEN REAR-ENDED THIS MORNING. I HAVE NO IDEA WHAT WILL HAPPEN WHEN I RESTART THE CAR TODAY. THIS NEEDS TO BE TAKEN CARE OF BY MERCEDES--DO A RECALL AND FIX THIS ISSUE!

BROUGHT CLA250 6/2015 AFTER THREE MONTHS LOSS POWER, ENGINE LIGHT CAME ON CAR DECELERATED. TOOK VEHICLE TO THE DEALERSHIP AFTER 3 DIFFERENT INCIDENTS, TO BE TOLD THERE WAS A SERVICE BULLETIN ON MY CAR. WILL KEEP YOU POSTED AFTER PICK UP. CAR WAS AT THE STOP LIGHT AND THE VEHICLE DECELERATION WENT DOWN.

CAR HAS NOW TWICE GONE INTO PRE-SAFE FUNCTIONS LIMITED AND INOPERATIVE MODE (SIMULTANEOUSLY) WHILE DRIVING WITH NO NOTICE, EFFECTIVELY REMOVING ALL ABILITY TO ACCELERATE AND CREATING NEAR MAJOR ACCIDENTS BOTH TIMES. THE FIRST TIME OCCURRED ON THE FREEWAY DRIVING IN THE SECOND TO THE LEFT LANE AT APPROX 75 MPH. CARS NARROWLY AVOIDED CRASHING INTO ME WHILE I COASTED THROUGH HIGH SPEED TRAFFIC TO THE SHOULDER. THE SECOND TIME WAS IN TOWN AND WITHOUT WARNING SAME THING OCCURRED LEAVING ME COASTING IN THE LEFT LANE WITH A TRUCK NARROWLY AVOIDING A COLLISION AND THE TRUCK HAVING TO GO INTO ONCOMING TRAFFIC AND BACK TO AVOID ME. AS THERE WAS NO SHOULDER I HAD TO NAVIGATE AND COME TO A STOP IN THE RIGHT LANE OF TRAFFIC.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

WHILE DRIVING ON THE HIGHWAY, I HEARD A SUDDEN LOUD EXPLOSION, THE PANORAMA SUNROOF SHATTERED AND GLASS RAINED DOWN ON ME AND EVERYWHERE WITHIN THE CAR. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE CAR OR THE SUNROOF, IT JUST SPONTANEOUSLY EXPLODED.

CAR HAS BEEN LUNGING FORWARD WHEN IN PARKED FOR MORE THAN 5 TO 10 MIN SINCE I HAVE OWNED THE CAR. THIS CAR WAS BOUGHT ON FEBRUARY 20, 2015. SINCE THEN, I HAVE BROUGHT IT BACK TO THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. THE THIRD TIME THAT I BROUGHT IT TO THEM, THEY FOLLOWED UP WITH SAYING THAT IT IS THE MAKE OF THE CAR AND EVERY CLA DOES THAT. THIS IS A HUGE SAFETY PROBLEM AND IT NEEDS TO BE FIXED.

I WAS DRIVING ON I-85 AT 70 MILES PER HOUR. THE CAR STOP ACCELERATING AND ON THE DASH BOARD A MESSAGE OF INOPERATIVE, SEE MANUAL. I WAS ALMOST HIT BY MANY CARS. I COASTED TO THE SIDE OF THE INTERSTATE. I ALMOST FREAKED OUT. I CALLED THE MERCEDES DEALER AND I WAS TOLD TO CUT THE CAR OFF AND TURN IT BACK ON. THAT DIDN'T WORK. I HAD THE CAR TOWED TO THE DEALER. THE DEALER TOLD ME THEY DID SOME UPDATES AND FIXED THE CAR. THE CAR DID THE SAME THING 2 OTHER TIMES. I COULD HAVE BEEN KILLED IN THE TRAFFIC. THIS TIME I TOOK THAT DEATH TRAP BACK TO THE MERCEDES DEALER AND LEFT IT AND INFORMED THE DEALERSHIP TO GIVE ME ANOTHER CAR OR GIVE ME MY CASH MONEY BACK THAT I PAID FOR THE CAR. I AM NOT TAKING THE CAR BACK. I AM AFRAID I WILL BE KILLED IN THE CAR. THIS IS THE MOST SCARY EXPERIENCE. THE DEALERSHIP TOLD ME THAT THERE IS KNOW FIX FOR THIS PROBLEM THE CAR NEEDS TO BE GROUNDED BEFORE SOMEONE GET KILLED.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE ATTEMPTING TO REVERSE, THE STEERING WHEEL SEIZED. IN ADDITION, THE POWER STEERING MALFUNCTION, SEE MANUAL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.