2014 MERCEDES-BENZ CLA250 Complaints

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR SOFTWARE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

PULLING OUT INTO A BUSY TWO LANE HIGHWAY THE3 CAR WENT INTO "PRE-SAFE MODE." THE CAR STOPPED ACCELERATING LEAVING ME STRANDED IN FRONT OF ONCOMING TRAFFIC. THE DRIVE OF THE OTHER CAR THANKFULLY WAS PAYING ATTENTION AND HIT HIS BRAKES. THIS COULD HAVE BEEN A VERY PAINFUL INCIDENT. TOOK THE VEHICLE IN FOR SERVICE ONLY TO FIND OUT THAT MERCEDES HAS NO ANSWER TO WHY IT IS HAPPENING. ONLY A MATTER OF TIME UNTIL A CLA 250 OWNER GETS KILLED. NO LONGER WILL LET MY WIFE DRIVE THE VEHICLE AND HAVE DEMANDED THAT MERCEDES TAKE IT BACK. VERY DISAPOINTED WITH MERCEDES. *TR

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE PRE SAFE FUNCTION UNAVAILABLE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, WHO UPDATED THE COMPUTER SYSTEM BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2014 MERCEDES CLA250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

DRIVING VEHICLE HOME ON I-95 SOUTHBOUND AT NIGHT. THE "ECO" DRIVE BLANKS OUT, A MESSAGE "RESCUE" APPEARS, THE SPEED DECREASES UNTIL STOPS, EVEN THOUGH THE MOTOR IS RUNNING. IF YOU TURN THE ENGINE OFF, WAIT A MINUTE AND THEN RE-START, YOU CAN DRIVE IT AGAIN. IT HAPPENED EIGHT TIMES TO ME BETWEEN FORT LAUDERDALE AND MIAMI. *TR

DRIVING ON INTERSTATE AT 70-75 MPH ENGINE LOST POWER WITHOUT WARNING AND SPEED REDUCED TO 30 MPH WITH NO RESPONSE FROM GAS PEDAL. A SEMI RAN UP BEHIND ME AND SWERVED TO THE FIRE LANE. THIS IS THE THIRD INCIDENT IN ONE MONTH. THE OTHER TWO WERE AT 45 MPH. EACH TIME I WAS ABLE TO PULL OVER AND STOP THE CAR. ONCE IT IS STARTED IT RUNS AT FULL POWER, UNTIL IT DECIDES TO STALL AGAIN. I HAD THE CAR TOWED TO DEALERSHIP AND WILL NOT DRIVE AGAIN. I COULD HAVE EASILY BEEN IN A SERIOUS ACCIDENT. I AM IN DISCUSSION WITH GM AT DEALERSHIP TO WORK SOMETHING OUT. I WILL BE UNABLE TO SELL THIS CAR LATER IN MY OPINION BASED UPON THE COMMONALITY OF THE PROBLEM, YET THE DEALER ACTED LIKE THEY HAD NEVER HEARD OF IT. I SHOULD HAVE GOOGLED IT FIRST AND THEN REMINDED THEM OF THE ISSUE. THIS IS UNACCEPTABLE. *TR

PULLING OFF FROM A COLD START, THE CAR SLAMS INTO 2ND GEAR. THIS HAS HAPPENED 4 TIMES, EACH TIME FROM A COLD START. A LOUD BANG IS HEARD INSIDE THE ENGINE. THIS SEEMS VERY DAMAGING TO THE CAR. I TOOK IT TOO THE DEALER THE 2ND TIME IT HAPPENED AND THEY WERE UNABLE TO REPLICATE. *TR

THIS IS ACTUALLY THE THIRD TIME THAT THIS HAPPENS TO MY CAR BUT THIS TIME I WAS DRIVING ON THE FREEWAY AND IT WAS A PRETTY SCARY EXPERIENCE. I WAS DRIVING ON THE FREEWAY AT ABOUT 60 MPH. ALL OF THE SUDDEN, MY CAR LOST SPEED AND POWER. A WARNING MESSAGE SHOWED ON MY DASHBOARD READING "PRE-SAFE FUNCTIONS LIMITED SEE OPERATOR'S MANUAL" AT THIS POINT MY CAR WAS STILL RUNNING BUT AT A LOW SPEED AND I COULD NOT ACCELERATE. I WAS DRIVING ON THE FAST LANE OF THE FREEWAY. I PUT MY EMERGENCY LIGHTS ON AND LIKELY THE CAR BEHIND ME NOTICED THAT I WAS HAVING ISSUES WITH MY CAR. I TURNED OFF THE CAR, WAITED ABOUT A MINUTE AND TURNED THE CAR BACK ON AS I HAD DONE THIS THE OTHER TWO TIMES THAT THIS HAD HAPPENED. ONCE I TURNED THE CAR BACK ON, I WAS ABLE TO DRIVE HOME. HOWEVER THIS WAS A VERY SCARY EXPERIENCE AS THE CAR LOST SPEED AND THE CAR BEHIND ME COULD HAVE REAR ENDED ME. ANOTHER ISSUE WITH THIS CAR IS THAT THE ENGINE LIGHT HAS COME ON ABOUT 3 TIMES IN THE LAST MONTH AFTER RECEIVING A WARNING MESSAGE "INOPERATIVE". ANOTHER ISSUE "HAZARD WARNING FLASHERS MALFUNCTIONING" I HAVE LEFT A MESSAGE TO TAKE MY CAR FOR SERVICE. I AM WAITING FOR A CALL BACK. *TR

ON OCTOBER 17, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT CAME ON THE VEHICLE WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 50-60 MPH. VEHICLE WOULD NOT ACCELERATE SO COASTED TO SIDE OF INTERSTATE AND CAME TO A STOP. TRIED TO ACCELERATE FROM A STOP, CAR WOULD ONLY MOVE AT A FEW MPH AND THE TRANSMISSION FELT LIKE IT WAS STUCK IN THE HIGHEST GEAR. TURNED CAR OFF AND BACK ON. PROBLEM SEEMED TO RESET AND WAS ABLE TO DRIVE HOME. DID NOT TAKE TO DEALERSHIP FOR THIS INCIDENT DUE TO READING ABOUT OTHERS' EXPERIENCE AND THAT DEALERSHIPS ARE UNABLE TO REPLICATE. *TR

ON SEPTEMBER 10, 2014 AND SEPTEMBER 21, 2014, VEHICLE 'PRE SAFE FUNCTIONS LIMITED, INOPERATIVE' LIGHT COMES ON THE VEHICLE AND THE VEHICLE LOSES POWER. BOTH TIMES DRIVING APPROXIMATELY 50-60 MPH. FIRST TIME DRIVING ON STREET AND WAS ABLE TO COAST HOME. SECOND TIME I WAS ON MAJOR HIGHWAY....VERY DANGEROUS! UNABLE TO ACCELERATE BOTH TIMES. TOOK VEHICLE INTO LOCAL DEALERSHIP ON SEPTEMBER 11TH, THEY WERE UNABLE TO REPLICATE ISSUE AND RETURNED CAR. DID NOT DRIVE VEHICLE FOR 1 WEEK DUE TO TRAVEL, RETURNED AND WITHIN 2 DAYS OF DRIVING THE CAR, ERROR MESSAGE RETURNED AND I WAS UNABLE TO ACCELERATE CAR. TO GET THE CAR TO FUNCTION, MUST TURN THE VEHICLE OFF AND BACK ON AND THEN IT DRIVE-ABLE. VEHICLE IS CURRENTLY BACK AT THE DEALERSHIP FOR REPAIR. THIS ISSUE ACTUALLY OCCURRED SEVERAL WEEKS PRIOR BUT I DID NOT REPORT TO THE DEALERSHIP BECAUSE THE LIGHT CAME ON AND QUICKLY WENT BACK OFF. ALSO EXPERIENCED SLOW ACCELERATION ISSUES WHEN MOVING FROM A COMPLETE STOP. *TR