2014 MERCEDES-BENZ CLA250 Complaints

AS I WAS DRIVING ON THE HIGHWAY AROUND 65 MILES PER HOUR, THE VEHICLE'S CHECK ENGINE CAME UP AND SAID " INOPERATIVE, PRE SAFE INACTIVE" I FREAKED OUT. I WAS AT HIGHWAYS SPEEDS AND IT WAS INOPERATIVE. I NOTICED THAT THE POWER STEERING WAS AFFECTED AND THE VEHICLE WAS UNRESPONSIVE WHEN I ACCELERATED. THE ABS SYSTEM WAS DISABLED, I WAS SCARED EVEN TO BRAKE BECAUSE I KNOW THAT WHEN THE ABS SYSTEM IS DISABLED THE BRAKES CAN LOCK UP AND CAUSE AN ACCIDENT, INJURIES AND EVEN DEATH. I HAVE NOTICED THAT MANY CLA250 OWNERS HAVE THE SAME PROBLEM. *TR

TRAVELING APPROXIMATELY 15MPH AND SLOWLY ACCELERATING, VEHICLE BECAME COMPLETELY UNRESPONSIVE TO THROTTLE INPUT, AND ENGINE REMAINED AT IDLE SPEED. DISPLAYED SHOWED THE MESSAGES "PRE-SAFE INOPERABLE" AND "SEE OWNER'S MANUAL." AFTER THE ENGINE WAS SHUT OFF AND RESTARTED, THE CAR DROVE NORMALLY. IT WAS TAKEN INTO THE DEALER FOR INSPECTION AND REPAIR, AND WAS RETURNED TO ME AFTER THE SERVICE ADVISER ADVISED ME THAT THEY COULD "FIND NO CODES." THE VERY SAME ERROR OCCURRED A FEW DAYS LATER. THIS TIME THE SERVICE ADVISER SAID THAT ERROR CODES WERE FOUND, THAT THERE WAS A "CONFLICT IN THE PROGRAMMING", THAT ALL OF THE HARDWARE CHECKED OUT, AND THAT "REPROGRAMMING THE MODULE" WILL FIX IT. 36 HOURS LATER IT OCCURRED AGAIN. THIS TIME THE ADVISER SAID THAT A MERCEDES BENZ SERVICE DATABASE INDICATED THAT THE PROBLEM WAS WITH A WIRING HARNESS IN THE THROTTLE, AND THAT REPLACING THAT HARNESS WILL FIX THE PROBLEM. *TR

I WAS DRIVING ON A MAIN ROAD WHEN SUDDENLY THE CAR SHUTS OFF COMPLETELY. I COULD NOT GET IT TO START, NOR PUT IT ON NEUTRAL GEAR, TO AT LEAST PUSH IT AWAY. A MESSAGE IN RED POPS UP ON THE SCREEN THAT SAYS "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". I COULD NOT PUSH THE CAR AT ALL, BECAUSE THE GEAR SHIFTED AUTOMATICALLY TO PARKING AND IT WON'T MOVE TO NEUTRAL. I WAS STUCK ON THE MAIN ROAD FOR 15 MINUTES. I WAS LUCKY NOT TO GET HIT OR RUN OVER BY THE INCOMING TRAFFIC. I CAUSED A PANIC ON THE STREET BECAUSE I WAS BLOCKING IT. FORTUNATELY, A POLICE CAR SHOWED UP, AND THE OFFICER HELPED ME BY DIVERTING THE TRAFFIC AWAY FROM ME. I HAD THE CAR CHECKED TWO MONTHS PRIOR TO THIS INCIDENT AT THE DEALER, AND THEY TOLD ME THAT THERE IS NOTHING WRONG WITH THE CAR, AND THAT THEY HAVE UPDATED ITS SOFTWARE TO THE LATEST VERSION. I HAD THE CAR TOWED BACK TO MERCEDES-BENZ NOW, AND WILL WAIT THE RESULTS. *TR

DRIVER LEFT SIDE MIRROR DOES NOT GIVE ADEQUATE VIEW OF TRAFFIC ON HIGHWAY TO LEFT OF DRIVER. IT CANNOT BE ADJUSTED FAR ENOUGH SO THERE IS AN EXCESSIVE BLIND SPOT. I DARE NOT CHANGE LANES TO LEFT WITHOUT TURNING MY HEAD EXCESSIVELY, AND THIS PRESENTS A RISK WHEN DRIVING AT HIGHWAY SPEED. THIS IS NOT THE CASE WITH THE RIGHT SIDE MIRROR. ALSO, WE HAVE A 2012 MERCEDES C250 AND THIS DOES NOT HAVE THE PROBLEM. *TR

I WAS TURNING ON TO A BUSY 3-LANE ROAD DURING RUSH HOUR, SPEED LIMIT 45 MPH WITH MOST CARS TRAVELING AT 50 MPH. WHILE ACCELERATING AFTER MAKING A RIGHT TURN ON TO THE STREET, MY CAR SUDDENLY RECEIVED A "PRE-SAFE" ERROR TO THE DASHBOARD AND STOPPED ACCELERATING WHILE HEADING APPROXIMATELY 40 MPH. AS I HAD JUST SHORTLY MADE THE TURN, I HAD NOT CAUGHT UP TO THE SPEED OF TRAFFIC AND THE SUDDEN STALL CAUSED THE CAR TO DECELERATE. THE ABRUPTNESS OF THE MALFUNCTION NEARLY CAUSED ME TO GET INTO TWO REAR END ACCIDENTS WHILE JUST USING MOMENTUM TO REACH A SPOT ON THE ROAD WHEREBY TO SAFELY STOP THE CAR. THE CAR WOULD NOT ACCELERATE DESPITE RESTARTING AND REQUIRED A TOW. THE CAR IS 3 WEEKS OLD AND WAS BOUGHT BRAND NEW. *TR

WHILE DRIVING DOWN THE ROAD THE CAR SUDDENLY WENT INTO PARK. THE PARK BUTTON WAS NOT TOUCHED, NOTHING WAS NEAR IT, AND IT COULD NOT HAVE BEEN ACCIDENTALLY PRESSED. THE CAR SLAMMED INTO PARK ON IT'S OWN. *TR

WHILE DRIVING THE VEHICLE LOSES POWER AND BARELY HAS ANY ACCELERATIONS. THE WARNING SIGN SAID INOP SEE OWNERS MANUAL. I HAD TO PULL OVER, RESTART CAR THEN IT WAS BACK TO NORMAL. THIS HAS HAPPENED TWICE AT THE EXACT SAME ROAD. I WAS AT A STOP LIGHT, MADE A LEFT TURN, DROVE ABOUT HALF A MILE THEN THIS STARTED. THIS IS VERY DANGEROUS! *TR

I JUST PICKED UP MY CAR FROM MERCEDES SERVICE TODAY, 7/10/2014 FOR THE ISSUE DESCRIBED BELOW. IT HAD BEEN IN SERVICE SINCE 7/1/2014. THE SERVICE REPRESENTATIVE SAID THAT IT WAS AN ELECTRICAL ISSUE. ONE PART THEY NEEDED WAS BACK-ORDERED AND UNAVAILABLE FROM MERCEDES SO THE MECHANIC REBUILT THE CONNECTION. THAT STILL DID NOT STOP THE FAULT CODE SO IN CONSULTATION WITH MERCEDES THE SERVICE DEPARTMENT REPLACED ADDITIONAL ELECTRICAL COMPONENTS AND BELIEVED THEY RESOLVED THE ISSUE. THE EXACT SAME INCIDENT OCCURRED TODAY, APPROXIMATELY 30 MINUTES AFTER PICKING THE CAR UP. WHILE DRIVING UNDER NORMAL CONDITIONS THE CAR STALLED WITH NO WARNING. A NUMBER OF DASHBOARD WARNING LIGHTS CAME ON INCLUDING THE PARKING BRAKE, TRACTION CONTROL, ABS, ENGINE, TIRES, AIRBAG, ETC... THERE WAS A RED MESSAGE IN THE INFORMATION DISPLAY THAT READ "SERVICE REQUIRED. DO NOT SHIFT GEARS. VISIT DEALER.", THAT ALTERNATED WITH A YELLOW MESSAGE THAT READ "TRACTION CONTROL INOPERATIVE. SEE OPERATOR'S MANUAL." I WAS ABLE TO COAST CLOSE TO THE CURB TO MOVE OUT OF THE TRAFFIC LANE BUT THE CAR WOULD NOT TURN OVER. A FLAT BED WAS CALLED TO TAKE IT TO THE MERCEDES DEALERSHIP. *TR

WHILE DRIVING UNDER NORMAL CONDITIONS THE CAR STALLED WITH NO WARNING. A NUMBER OF DASHBOARD WARNING LIGHTS CAME ON INCLUDING THE PARKING BRAKE, TRACTION CONTROL, ABS, ENGINE, TIRES, AIRBAG, ETC... THERE WAS A RED MESSAGE IN THE INFORMATION DISPLAY THAT READ "SERVICE REQUIRED. DO NOT SHIFT GEARS. VISIT DEALER.", THAT ALTERNATED WITH A YELLOW MESSAGE THAT READ "TRACTION CONTROL INOPERATIVE. SEE OPERATOR'S MANUAL." I WAS ABLE TO COAST CLOSE TO THE CURB TO MOVE OUT OF THE TRAFFIC LANE BUT THE CAR WOULD NOT TURN OVER. A FLAT BED WAS CALLED TO TAKE IT TO THE MERCEDES DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE INOPERABLE POWER WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE OCCURRED SEVERAL TIMES. AFTER EACH FAILURE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,800.