2015 MERCEDES-BENZ CLA250 Complaints
View complaints related to 2015 MERCEDES-BENZ CLA250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2015 MERCEDES-BENZ CLA250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 MERCEDES-BENZ CLA250- CORTE MADERA, CA
SUNROOF IS FAULTY IN THIS MODEL. MERCEDES HAVE RECALLED EARLIER MODELS DUE TO SIMILAR ISSUE. THE HAVE RECALLED 750K CARS TODAY DUE TO THIS ISSUE AND WE ARE SEEING SIMILAR PROBLEMS IN OUR 2015 C CLASS. THIS ISSUE IS VERY SERIOUS AND DANGEROUS AS THE SUNROOF COULD POTENTIALLY FLY OFF MYSELF AND MY WIFE WERE DRIVING AT NORMAL SPEED ON THE HIGHWAY WHEN WE SUDDENLY HEARD THE NOISE. WHEN WE STOPPED BY TO CHECK THE ISSUE, IT SEEMED LIKE THE SUNROOF WAS GETTING DETACHED. WHEN WE TRIED TO CLOSE IT, IT MADE A BIG BANG NOISE AS IF SOMETHING HAS NOT BEEN PLACED CORRECTLY. EVER SINCE THE SUNROOF HAS NOT BEEN CLOSED PROPERLY AND WE COULD HEAR THE WIND NOISE INSIDE. THIS HAPPENED COUPLE OF MONTHS AGO
Source: NHTSA WEB SITE -
2015 MERCEDES-BENZ CLA250- MORRESVILLE, NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MERCEDES-BENZ CLA250- LAKESIDE, CA
I HAVE 2015 CLA250 COLLISION PREVENTION ASSIST DOSE NOT WORK AND IT’S ALWAYS ON AS ALARM ON MY DASHBOARD AFTER I SEARCH TOO MANY PEOPLE HAVE SAME ISSUES I WANT TO THE DEALER THE ASK 190$ FOR DIAGNOSTIC AND THEN WILL CHARGE MY FOR RE PROGRAM AND SUSPENSION TO HARSH NOTICE MY CAR MILEAGE 33000 ONLY THANKS
Source: NHTSA WEB SITE -
2015 MERCEDES-BENZ CLA250- GERMANTOWN, MD
THERE WAS AN ISSUE WITH THE WATER PUMP, MB HAS SINCE REPLACED THE PRODUCT WITH A NEW ONE BECAUSE OF ISSUES WITH THE OLD STYLE NOT WORKING. MY CAR IS JUST OVER THE WARRANTY AND HAS ON 10,270 MILES ON IT AND IS NOW EXPERIENCING THE OVERHEATING ISSUE (WARRANTY ENDED DECEMBER 2018). IF THE PROBLEM WITH OLD STYLE WATER PUMP WAS KNOWN WHY NOT NOTIFY CUSTOMERS? WHEN THE VEHICLE IS ON, DRIVING OR RUNNING STATIONARY THE ENGINE OVERHEATS.
Source: NHTSA WEB SITE -
2015 MERCEDES-BENZ CLA250- FT. WORTH, TX
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHEN THE GEAR WAS SHIFTED INTO REVERSE, THE SEAT BELT BECAME TOO TIGHT AROUND THE CONTACT'S WAIST. IT WAS DIFFICULT TO MOVE THE CONTACT'S WAIST AND THIGHS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ FORT WORTH (817-310-9745, LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILLURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 MERCEDES-BENZ CLA250- GREENWICH, CT
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED A CONSTRUCTION SITE ON THE SIDE OF THE ROAD AND A WOODEN LIGHT POLE IN THE MIDDLE OF THE ROAD. THE VEHICLE BEGAN TO SKID DUE TO WET PAVEMENT AND CRASHED HEAD ON INTO THE LIGHT POLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE CONTACT SUSTAINED INJURIES TO THE NECK, HEAD, AND BACK AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT WAS KEPT AT THE HOSPITAL FOR THREE DAYS AND RELEASED. THE VEHICLE WAS TOWED TO THE DEALER (GREENWICH MERCEDES-BENZ, 261 WEST PUTNAM AVENUE, GREENWICH, CONNECTICUT 06830). THE VEHICLE WAS THEN TOWED TO A COLLISION CENTER FOR REPAIRS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MERCEDES-BENZ CLA250- MALDEN, MA
WHILE DRIVING TO WORK ON A FREEWAY I SUDDENLY HEARD A BLASTING SOUND AND NEXT THING WHAT I SAW WAS THERE WERE GLASS PIECES EVERYWHERE ON MY BODY AND IN THE CAR. THE PANORAMIC MOON ROOF OF MY CAR EXPLODED OUT OF NO REASON. I AM VERY SURE THAT NOTHING HIT THE ROOF OR FALL ON THE ROOF. THE FREEWAY WAS WIDE OPEN AND FORTUNATELY I WAS WEARING SUNGLASSES SO MY EYES DIDN'T HURT BY THE EXPLOSION. HOWEVER, AFTER TAKING A MEDICAL LEAVE FROM WORK AND HAVING CHECKED UP AT THE HOSPITAL I DECIDED TO TAKE THE CAR TO MBENZ DEALERSHIP TO REPORT WHAT HAPPENED TO THE CAR AND KNOW WHY IT HAPPENED. SURPRISINGLY INSTEAD OF LOOKING INTO THE INCIDENT THEY DECIDED TO AVOID THE ISSUE AND INDIRECTLY ACCUSED ME OF CAUSING IT BY MYSELF. I WAS VERY SHOCKED AND DISAPPOINTED BY THE WAY A SITUATION AND THE CUSTOMER WAS HANDLED. I'D URGE NHTSA TO TAKE FURTHER ACTION TO MAKE SURE SUCH INCIDENTS DO NOT HAPPEN TO OTHER MBENZ CAR OWNERS. WHILE DOING RESEARCH ON INTERNET I FOUND OUT THAT MY INCIDENT IS NOT THE ONLY INCIDENT , THERE ARE MANY OTHER MBENZ OWNERS REPORTED THE SAME COMPLAINT ABOUT SUDDEN SHATTERING OF THEIR GLASS ROOF.
Source: NHTSA WEB SITE -
2015 MERCEDES-BENZ CLA250- NEW CASTLE, DE
ALL 4 TIRES HAVE BLOWN OUT, SOMETHING IS WRONG WITH THIS VEHICLE. I HAVE NEVER HIT ANYTHING TO MAKE THEM BLOW, JUST NORMAL CAREFUL DRIVING. THEY ARE BLOWING OUT FOR NO REASON AND IT'S A SAFETY HAZARD DATES 2/11/2018 2/17/2018 3/1/2018 AND THE FIRST TIRE BLEW APPROX MARCH 2016
Source: NHTSA WEB SITE -
2015 MERCEDES-BENZ CLA250- SPRING, TX
I RECEIVED A RECALL LETTER FROM MERCEDES IN NOVEMBER 2017 AND HAVE NOT RECEIVED FURTHER INFORMATION PERTAINING TO REPAIR OR REPLACE PARTS NEEDED.
Source: NHTSA WEB SITE -
2015 MERCEDES-BENZ CLA250- TOLEDO, OH
SINCE OCTOBER, THEY HAVE NOT TAKEN ANY INITIATIVE TO REPAIR OR GATHER THE PARTS TO MAKE THE REPAIR AND I'VE BEEN FEARFUL TO EVEN DRIVE IT .
Source: NHTSA WEB SITE