2016 MERCEDES-BENZ CLA250 Complaints
View complaints related to 2016 MERCEDES-BENZ CLA250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2016 MERCEDES-BENZ CLA250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MERCEDES-BENZ CLA250- BLOOMINGTON, IL
UNKNOWN ACCELERATED OUT OF DRIVEWAY, TURNING LEFT. COLLISION WITH OBJECT DEEMED VEHICLE TOTAL LOSS. NO AIRBAG DEPLOYED, FRONT END COLLISION. *TR
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ CLA250- MIAMI, FL
AUTOMATIC ENGAGING OF EMERGENCY BREAK WHILE DRIVING OR STATIONARY TOGETHER WITH SIGNALS OF COLLISION PREVENTION ASSISTANT PLUS INOPERATIVE AND TWO OTHER ERRORS (IN PICTURES). CAR WAS BOUGHT RECENTLY BOUGHT AND DELIVERED TO ME ON JANUARY 1ST , 2020. IT HAS BEEN TAKEN BACK TO DEALER TWICE FOR SAME ERRORS. IT WAS REPLACED THE BATTERY TWICE AS DEALER INDICATED IT HAD TO DO WITH AUXILIARY BATTERY MALFUNCTIONING WHICH WAS ALSO ANOTHER ERROR SHOWING IN THE PANEL.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ CLA250- BROOKLYN, NY
I PURCHASED THE VEHICLE JANUARY 2019, THE VEHICLE WAS RUNNING SMOOTH FOR A COUPLE MONTHS. NOW IT IS JANUARY 2020 AND BETWEEN THE MONTHS OF SEPTEMBER AND NOW I HAVE BEEN TO MERCEDES ABOUT 4 TIMES. THE CAR DOESN'T REVERSE SOMETIMES WHILE I AM DRIVING. THE WORDS 'CAR CANNOT REVERSE' COMES UP ON THE DASHBOARD. I COULDN'T USE THE HEAT IN NOVEMBER DUE TO A GAS SMELL COMING IN THE CAR. SOMETIMES I WILL BE IN GEAR 3 AND THE CAR WILL CHANGE TO GEAR 5 ON ITS OWN. AS OF RIGHT NOW THERE IS A BURNING SMELL SURROUNDING THE VEHICLE WHEN YOU ARE DONE DRIVING IT.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ CLA250- MONTEBELLO, CA
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ CLA250. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED, THE GEAR SHIFTER FAILED TO SHIFT INTO NEUTRAL, AND THE BRAKE AND ACCELERATOR PEDALS TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE POLICE ASSISTED WITH MOVING THE VEHICLE OFF THE HIGHWAY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF LOS ANGELES (801 S FIGUEROA ST, LOS ANGELES, CA 90015, (213) 425-3100) WHERE IT WAS STATED THAT A NEW STARTER WAS NEEDED; HOWEVER, THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 21,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MERCEDES-BENZ CLA250- MEDFORD, NJ
MY CAR HAS SHUT OFF ON ME WHILE DRIVING TWO TIMES AND ROAD SIDE ASSISTANCE CAME OUT TWO DIFFERENT OCCASION. I KEPT UP WITH MAINTENACE ON THE VEHICLE. I WENT TO PEP BOYS UP THE ST FROM MY HOUSE INSTEAD OF MERCEDES FOR OIL CHANGES. OUT OF NO WHERE MY ENGINE LIGHT CAME ON AND I TOWED MY CAR TWO MERCEDES TO FIX. THEY SAID MY ENGINE BLEW N THE TURBO . THEY WON'T COVER IT UNDER WARRANTY SINCE I GAVE THEM ALL MY MAINTENCE RECEIPTS FROM PEP BOYS . THIS WAS A DEMO CAR I ORIGINALLY LEASED AND HAD IT FOR 2 YEARS WITH 9 MONTHS LEFT ON THE CAR. THE RECALLS ON THE VIN WERE NOT FIXED AND MERCEDES IS TRYING TO SEND ME AWAY WITH A UNFIXED CAR. PLEASE HELP
Source: NHTSA WEB SITE -
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2016 MERCEDES-BENZ CLA250- LUTZ, FL
CARS BRAKE SYSTEM VIOLENTLY SHAKES THE FRONT OF THE CAR WHEN BRAKES ARE APPLIED. CAR HAS 17K MILES ON IT AND IS STILL UNDER WARRANTY. DEALER REFUSES TO REPAIR, SAYS THE ROTORS ARE WARPED BECAUSE I DROVE THE CAR IN THE RAIN, AND THE RAIN WARPED THE ROTOS.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ CLA250- CHICAGO, IL
WATER PUMP CRACKS IN VERY COLD WEATHER OVER HEATS WHILE IN DRIVE AND FLOODS INTO ENGINE
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ CLA250- WARSAW, IN
2016 MERCEDES BENZ CLA. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED ON MULTIPLE OCCASIONS THE VEHICLE LOSS POWER AND DROVE ROUGHLY. THE MANUFACTURER ADVISED HAVING A FUEL INJECTOR REPLACED, BUT THE FAILURE RECURRED. *JS
Source: CONSUMER LETTER -
2016 MERCEDES-BENZ CLA250- SAN CLEMENTE, CA
I WAS DRIVING MY CLA IN THE RAIN ON THE 405N IN IRVINE, CA AT ABOUT 4PM TO GO TO MY NEW PLACE OF EMPLOYMENT FOR ONBOARDING. I WAS GOING APPROXIMATELY 25-30MPH BECAUSE OF THE WEATHER AND TRAFFIC IT WAS VERY SLOW. I PUT MY BLINKER ON TO MERGE OVER INTO THE SECOND LANE AND MY CAR BEEPED AND AUTOMATICALLY WENT INTO NEUTRAL. I COULDN'T DO ANYTHING, IT FELT LIKE MY STEERING LOCKED UP AND I COULD ONLY SLIGHTLY MOVE THE WHEEL, MY BLIND SPOT ASSIST WAS INOPERABLE, MY DASHBOARD LIT UP EVERY LIGHT/WARNING SIGN IT COULD AND I COULD NOT SWITCH GEARS. I HAD TO SLOWLY ROLL TWO LANES OVER INTO THE EMERGENCY LANE WHILE IT WAS POURING RAIN. I ALMOST GOT REAR ENDED BECAUSE OF HOW SLOW MY VEHICLE WAS MOVING OVER. I DID NOT TURN THE VEHICLE OFF BECAUSE I WASN'T SURE IF I WOULD BE ABLE TO RESTART IT. I WAITED ON THE SIDE OF THE FREEWAY FOR 2 HOURS TO GET TOWED TO THE NEAREST DEALERSHIP WHICH WAS NEWPORT BEACH FLETCHER JONES. ABOUT A WEEK PRIOR TO THIS I HAD MY BATTERY CHANGED AT MERCEDES BECAUSE IT COMPLETELY DIED AND WOULDN'T HOLD A CHARGE. WHEN I GOT TO THE VEHICLE I WAS INFORMED THAT 2-3 OTHER CLA'S CAME IN THE SAME DAY, WITH THE SAME PROBLEM.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ CLA250- BELLE MEAD, NJ
I LEASED THIS VEHICLE END OF SEPTEMBER 2016 BUT HAVE REPLACED TIRES 6 TIMES WITHIN LAST TWO YEARS DUE TO BUBBLE IN SIDE OF THE TIRES. I DON'T THINK IT IS ISSUE WITH TIRES SINCE I HAVE 2016 BMW WITH SAME TIRES WITHOUT ANY ISSUES. IT COULD THE RIM SIZE OR THE SUSPENSION ON THIS VEHICLE CAUSE TIRES TO BUBBLE UP. I HAVE BEEN LEASING CARS FOR 30 YEARS AND NEVER HAD ISSUES LIKE THIS. NUMEROUS TIME I HAVE ASKED THE DEALER TO FIND OUT THE ROOT CAUSE FOR IT BUT NO LUCK SO FAR. THE ISSUE HERE IS IT PUTTING MYSELF AND MY FAMILY DANGER OF OUR LIFE BECAUSE IT IS HAPPENING WITHOUT EVEN GOING THRU A POT HOLE.EACH TIME WHEN IT HAPPENED, IT IS CAUSING ME TO SPEND 350 TO REPLACE EACH TIRE. THE TRANSMISSION ALSO FAILED LAST WEEK WHILE I WAS DRIVING ON A HIGHWAY BUT LUCKY I WAS ABLE TO PULL TO A SIDE WITHOUT GETTING HIT BY ANOTHER CAR.THE TRANSMISSION SHOULD NOT FAIL WHEN THE CAR ONLY HAVE 37,000.00 MILES. I AM NOT SURE IF ANY OTHER COMPLAINS WAS FILES REGARDING THE SAME ISSUES. I WANT BENZ TO REPLACE THESE TIRES AT FREE OF COST TILL THEY FIND OUT THE ISSUE AND FIX IT.
Source: NHTSA WEB SITE