2014 MERCEDES-BENZ CLA250 Complaints

View complaints related to 2014 MERCEDES-BENZ CLA250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2014 MERCEDES-BENZ CLA250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 MERCEDES-BENZ CLA250
    - ORLANDO, FL

    LAST WEEK ON MARCH 31ST I WENT TO TURN MY VEHICLE ON SINCE I WANTED TO MOVE IT FROM MY PARKING SPOT IN THE NEIGHBORHOOD TO MY GARAGE IN ORDER FOR ME TO GO TO THE GROCERY STORE SHORTLY WITH MY 2 MONTH OLD BABY. AS SOON AS I PUT THE KEY IN THE INGNITION SLOT AND TURN THE KEY I HEARD LIKE A ZAPPING NOISE INSTANTLY AND NOTICED IN A MATTER OF SECONDS SMOKE COMING FROM UNDERNEATH THE STEERING WHEEL AREA. SORT OF NEAR THE FLOOR OS THE DRIVERS SIDE. I IMMEDIATELY HOP OUT OF THE VEHICLE TO SEE WHAT HAD HAPPENED AND WHERE THE SMOKE WAS COMING FROM AND JUST AS QUICKLY FLAMES STARTED COMING FROM THE SAME AREA AS THE SMOKE. I CALLED 911 AND IN LESS THAN 3 MINUTES THE ENTIRE INSIDE OF THE VEHICLE WAS IN FLAMES, BURNING DOWN. THE FLAMES THEN BLEW ALL THE WINDOWS AND MOON ROOF TRYING TO ESCAPE THE VEHICLE AND BY THE TIME THE FIRE RESCUE CAME MOST OF THE VEHICLE WAS GONE. I THANK GOD I DIDNT GET TO MOVE THIS VEHICLE AS I HAD ORIGINIALLY PLANNED BECAUSE IT WOULD HAVE COST ME MY LIFE AND MY FAMILIES. I OWNED THIS VEHICLE ONLY ABOUT 3 YEARS AND IT NEVER EVER GAVE ME PROBLEMS. ALL OF ITS MAINTANANCE WAS UP TO DATE AND NEVER HAD ANY ELECTRICAL ISSUES OR MAJOR REPAIRS DUE TO ANYTHING. I AM ALMOST CERTAIN THIS WAS A FUSE OR ELECTRICAL PROBLEM THAT CAUSED THE VEHICLE TO BURST INTO FLAMES DUE TO THE ZAPPING NOISE I HEARD AS THE VEHICLE WAS BEING TURNED ON. I HAD BEEN DRIVING THIS VEHICLE PERFECTLY FINE WHICH IS WHY THIS CAME AS A HUGE SURPRISE. I WANT TO MAKE SURE OTHERS ARE AWARE OF THIS ISSUE SINCE ITS A HUGE RISK. MY SPECIFIC VEHICLE HAS NEVER HAD ANY RECALLS AND IM ALWAYS CHECKING AND UP TO DATE WITH EVERYTHING. I WILL BE CONTACTING THE MERCEDES BENZ MANUFACTURING COMPANY TO LET THEM KNOW OF THIS AS WELL.

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - ENCINO, CA

    TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE RESIDENCE. THE CONTACT STATED THE VEHICLE WAS LATER TAKEN TO MERCEDES-BENZ OF ENCINO DEALER, (16721 VENTURA BLVD, ENCINO, CA 91436) WHERE IT WAS DIAGNOSED, AND THE CONDUCTOR COIL WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, TECHNICIAN COULD NOT FIND A FAILURE. THE CONTACT WAS INFORMED BY THE TECHNICIAN TO DRIVE THE VEHICLE WITH THE ECHO OFF. THE VEHICLE WAS DRIVEN WITH THE ECHO ON AND THE FAILURE RECURRED. THE CONTACT CALL THE SAME DEALER AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MERCEDES-BENZ CLA250
    - WILMINGTON, DE

    WHILE DRIVING THE CAR SHUTS OFF WITHOUT WARNING. AFTER THE ENGINE SHUTS DOWN, IT WILL START AFTER WAITING FOR ABOUT 1 MINUTE.

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - WASHINGTON, DC

    TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF. THE CONTACT STATED THE AUXILIARY BATTERY LIGHT ILLUMINATED BEFORE THE VEHICLE SHUT OFF. THE CONTACT STATED THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF ALEXANDRIA: 200 S PICKETT ST, ALEXANDRIA, VA 22304) AND REPAIRED THE CONDUCTOR PLATE WHICH CAUSED THE VEHICLE TO STALL AND SHUT OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MERCEDES-BENZ CLA250
    - HOUSTON, TX

    CARS ECO BUTTON FUSES . ELECTRICAL FUSE . CAR STALLS DOESN'T DRIVE WELL SINCE I BOUGHT IT FROM MERCEDES DEALERSHIP

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - HUTTO, TX

    THE BREAKING SYSTEM HAS GONE OUT ON THIS CAR WHILE DRIVING THREE DIFFERENT TIMES. IT'S EXTREMELY SCARY AND HAS ALMOST CAUSED AN ACCIDENT EACH TIME AS THERE IS NO WARNING WHEN THE SYSTEM FAILS. ONE MINUTE THE CAR IS FINE AND THE NEXT YOU CANNOT STOP. NO WAY TO KNOW IT'S ABOUT TO HAPPEN UNTIL YOU PRESS THE BREAK PEDAL. THE FIRST TIME WE HAD IT FIXED FROM THE MECHANIC HE SEEMED TO BELIEVE IT WAS A FLUKE THE BREAK BOOSTER PART WENT BAD SO WE FIXED IT. SECOND TIME WE RETURNED TO THE SAME MECHANIC AND HE SAID THE ENTIRE SYSTEM FAILED AND REPLACED ALL THE PARTS INCLUDING THE BOOSTER. EXCEPT THIS TIME HE WAS ABLE TO EXCHANGE THE BOOSTER UNDER A PART WARRANTY. NOW IN THE LAST FEW DAYS THE ENTIRE SYSTEM FAILED AGAIN WITH NO EXPLANATION. ALL THREE INSTANCES HAVE HAPPENED IN LESS THAN A YEAR. THERE IS OBVIOUSLY A DESIGN FLAW IN THIS CAR AND IT'S EXTREMELY DANGEROUS AND WE DO NOT KNOW WHAT TO DO. WE GOT LUCKY NOT HAVING AN ACCIDENT AS WELL AS SOME OF THE SECOND AND THIRD REPAIRS BEING UNDER A PARTS WARRANTY. THERE CURRENTLY IS NOT A RECALL WE CAN FIND FOR OUR MODEL BUT IF YOU LOOK UP OTHER MERCEDES MODELS THEY HAVE A BREAK SYSTEM FAILURE RECALL. THIS NEEDS ATTENTION!

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - NORTH HOLLYWOOD, CA

    AIR BAGS: FRONTAL- SOUNDS LIKE THE AIRBAG LOCK SPRING IS BROKEN FOR NO REASON. I CAN HEAR THE CLICK WHEN I TURN. THE DIGITAL DASH READS "FRONT LEFT MALFUNCTION" AND WON'Y GO AWAY NO MATTER WHAT I PUSH. IT ALSO HAS AN ELECTRICAL SYSTEM: STARTER ASSEMBLY ISSUE- THE ENGINE OR TRANSMISSION WON'T TURN OVER A LOT DUE TO IT. MY CAR ONLY HAD 40K MILES.

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - BINGHAMTON, NY

    THE COOLANT PUMP FAILS AFTER ABOUT ONLY 48000 MILES, WHICH CAUSES THE ENGINE OVERHEATED. I DID MY RESEARCH ONLINE AND FOUND THAT MANY OTHERS WHO OWN A MERCEDES CLA 250 HAD THE SAME COOLANT PUMP PROBLEM AT LOW MILEAGES (LESS THAN 50000 MILES). THUS, I DOUBT THAT THIS COOLANT PUMP FAILURE IS A DEFECT THAT NEEDS TO BE RECALLED FOR. MY CAR IS STILL WITH THE DEALERSHIP SO I DO NOT HAVE A REPORT/RECEIPT FROM THEM STATING THE PROBLEM YET.

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - HOUSTON, TX

    I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN THE CAR SLOWED DOWN AND THE STEERING BECAME STIFF. THE PRE SAFE LIGHT CAME ON THE SCREEN ALONG WITH "PARKING BRAKE" "TRACTION CONTROL" ALTHOUGH THE PARKING BRAKE WAS NOT APPLIED. I HAD TO HAVE MY CAR TOWED HOME BECAUSE IT WAS UNSAFE TO DRIVE.

    Source: NHTSA WEB SITE
  • 2014 MERCEDES-BENZ CLA250
    - ATLANTA, GA

    SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNSAFE AS I COULD NOT BRAKE, GAS OR TURN WHEEL. THE BLOCK AFFECTED ALL ITEMS ABOVE, EXCLUDING WHEELS & VISIBILITY,BUT DUE TO LIMITATIONS I WAS ONLY ABLE TO SELECT 3

    Source: NHTSA WEB SITE