2016 MERCEDES-BENZ CLA250 Complaints

THE TIRES BLEW OUT ON THE NJ TURNPIKE WHILE DRIVING APPROXIMATELY 67 MILES PER HOUR. THEY ARE PIRELLI CINTURATO P7 RUN FLAT 225 40R18. ONE OF THE OTHER TIRES HAS A BUBBLE IN IT. THE VEHICLES LOST CONTROL AND WAS SWERVING SEVERELY RIGHT AND LEFT ALMOST DOING A FULL 180 DEGREE TURN IN THE MIDDLE OF THE HIGHWAY WHICH NEARLY HIT OTHER VEHICLES DRIVING OVER 65 MILES PER HOUR. VEHICLE IS 2 YEARS OLD AND HAD TIRE ISSUES AT LEAST 4 TIMES PRIOR TO THIS INCIDENT. TIRE HAD PRESSURE ISSUE AND WAS TAKEN FOR SERVICE TO MERCEDES OF CHERRY HILL NJ APPROXIMATELY A MONTH BEFORE THIS BLOW OUT.

"TAKATA RECALL" THE DRIVER WAS KILLED IN A CAR ACCIDENT ON MARCH 21ST 2018 AND THE CAR WAS ON A RECALL. THE ACCIDENT WAS AT OCKECHOBEE ROAD, MIAMI, FL WITH 11TH STREET. THE CAR WAS IN MOTION. THE DRIVER RECEIVED A LETTER FROM MERCEDES-BENZ IN NOVEMBER 2017 STATING THAT THE CAR HAD AN INSUFFICIENT ELECTRICAL GROUNDING IN THE STEERING COLUMN COMPONENTS AND THAT THIS COULD LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG CAUSING A RISK OF A POTENTIAL CRASH, BUT THAT UNFORTUNATELY THE REMEDY WAS NOT AVAILABLE YET. DESPITE OF THIS, THE DRIVER TOOK THE CAR TO A MERCEDEZ-BENS DEALER IN THE SAME MONTH, ON NOVEMBER 29TH 2017, AND NOTHING WAS MADE ABOUT THE PROBLEM. THE ACCIDENT WAS TRAGIC. IT WAS AT 2:40PM AND TWO MINUTES BEFORE 2:38PM THE DRIVER SPOKE TO HIS WIFE AND EVERYTHING WAS WELL. ALSO THE AUTOPSY DIDN'T SHOW ANYTHING WRONG WITH HIS HEALTHY CONDITIONS. HE WAS AN AMAZING FATHER, HUSBAND AND VERY CALM PERSON. A PART OF THE INVESTIGATIONS SHOWS THAT THERE IS NO BREAK MARKS ON THE FLOOR, WHICH SHOWS THAT THE DRIVE LOST THE CONTROL OF THE CAR. HIS SON (16) WAS IN THE CAR WITH HIM AND HAD A LOT OF INJURIES AND STILL IS RECOVERING. BECAUSE ALL OF THIS EVIDENCES, I BELIEVE THAT THE AIRBAG DEPLOYED ON HIS FACE CAUSING HIM TO LOOSE CONTROL OF THE CAR.

"TAKATA RECALL" WHY DO IT TAKE SO LONG TO FIX THIS PROBLEM. ALSO I SEE WHERE MERCEDES IS COVERING THEMSELVES BY SENDING A LETTER TO WARN YOU, SO YOU CAN'T BRING UP NO CHARGES. WHY DON'T YOU DON'T OFFER LONER CARS UNTIL THIS PROBLEM IS FIX. YOU SHOULDN'T HAVE ANYONE DRIVING THESE CARS IN THIS CONDITION. YOU NEED TO TAKE CARE OF YOUR CUSTOMERS. THESE CARS COST TO MUCH MONEY TO HAVE THESE PROBLEMS AND YOU NOT TAKE CARE OF YOUR CUSTOMERS. AFTER THIS I WILL NOT BEING BUY ANOTHER MERCEDES AND I WILL LET MY FRIENDS KNOW AS WELL ALL THE PROBLEMS YOU HAVE IF YOU BUY ONE.

THE SUNROOF SPONTANEOUSLY EXPLODED WITH A LARGE NOISE RAINING GLASS DOWN ON US. THERE WERE NO CARS AROUND, NO OBJECTS HIT THE SUNROOF. WE WERE DRIVING AT NORMAL SPEED ON THE HIGHWAY. THIS ISSUE IS VERY DANGEROUS BECAUSE IT WAS STARTLING LIKE AN EXPLOSION AND COULD HAVE CAUSED LOSS OF CONTROL. THE CAR HAD VERY LOW MILEAGE WAS PRACTICALLY BRAND NEW IN PERFECT CONDITION.

"TAKATA RECALL" WHAT PURPOSE DOES THIS RECALL SERVE IF THE MANUFACTURER STILL DOES NOT HAVE A "REMEDY" AVAILABLE? I HAVE 3 BENZ'S, ALL AFFECTED BY THIS RECALL AND FOR OVER 1 YEAR THE DEALER CANNOT REPAIR DUE TO "NO REMEDY YET AVAIL". SO IN THE MEANTIME, WE SHOULD DRIVE AND PRAY THAT SOMETHING TRAGIC DOES NOT OCCUR?

TAKATA RECALL. CONTACTED MERCEDES BENZ GREENWAY SPOKE WITH SERVICE DEPARTMENT EXPLAINED THAT I CHECKED UPON MAIL NOTIFICATION OF A RECALL ON MY VEHICLE. SPOKE WITH RECEPTIONIST WHO TOLD ME THAT THERE WAS NO RECALL (TAMMY OR CHRYSTAL). CALLED BACK AND LUIS TOLD ME THAT THERE WAS A RECALL BUT NO SOLUTION. WHAT DO I DO? CONTINUE DRIVING AT RISK WITH MY CHILD IN THE CAR!!!!???

HELLO, I AM WRITING TO FILE A COMPLAINT THAT I WAS NOT CONTACTED OR INFORMED BY MERCEDES BENZ OR MY DEALER IN BOSTON (MERCEDES BENZ OF BOSTON, HERB CHAMBERS) THAT MY VEHICLE (VIN) WAS AFFECTED BY THE RECENT RECALL REGARDING THE ISSUE WITH THE ELECTROSTATIC DISCHARGE INADVERTENTLY SETTING OFF THE AIRBAG. I HAD TO FIND THIS OUT THROUGH THE NHTSA WEBSITE AND UNTIL NOW I HAVE BEEN DRIVING AROUND UNAWARE OF THIS SERIOUS SAFETY ISSUE AND RISK. MY AIRBAG WAS NOT DEPLOYED OR I DID NOT HAVE THIS ISSUE AFFECT ME YET BUT NOW I'M HESITANT AND AFRAID TO DRIVE WITHOUT HAVING THIS ISSUE FIXED. IT ALSO SCARES ME THAT I HAVE BEEN DRIVING UNAWARE OF THIS ISSUE BECAUSE NEITHER MERCEDES BENZ OR THE DEALER CONTACTED ME IN A TIMELY MANNER AND IT MAKES ME WONDER WHAT WOULD HAVE HAPPENED IF THIS ISSUE STRUCK ME WHILE I WAS DRIVING THE LAST FEW WEEKS.

CAR CANNOT BE DRIVEN WHEN GAS GAGE SHOWS A LITTLE BIT LESS THAN TANK. THE RANGE ON THE CAR SHOWED ALMOST 90 MILES TO EMPTY ON HIGHWAY DRIVING AND ALL OF THE SUDDEN THE ENGINE STARTED TO LOSE POWER AND ENGINE LIGHT CAME ON, PULLED TO THE SIDE OF ROAD LIMPING ALONG AT 20 MILES PER HOUR WITH GAS PEDAL ALL THE WAY TO THE FLOOR AND THEN ENGINE SHUT DOWN BY ITSELF AFTER 2 MILES. AFTER ENGINE SHUT DOWN ALL LIGHTS ON THE DASH BOARD LIT UP AND NEEDED TO TURN OFF CAR. RESTARTED THE CAR AND THE CAR WOULD NOT DRIVE IN REVERSE, MANUAL PADDLE SHIFTER WOULD NOT WORK AT ALL, AND DRIVING A FEW YARDS WAS IMPOSSIBLE. CAR SHUT DOWN A FEW TIMES AND THEN LOW GAS LIGHT CAME ON (TWO MILES BEFORE THAT THE RANGE ON THE DASH BOARD WAS SHOWING ALMOST 90 MILES TO DRIVE UNTIL EMPTY) AFTER THIS HAPPENED, I GOT TOWED AND PUT SOME PREMIUM GAS. STARTED THE CAR (AFTER ABOUT ONE HOUR OF THE FIRST INCIDENT), THE ENGINE LIGHT WAS STILL ON AND STARTED DRIVING AT SLOW SPEED TO MAKE IT HOME. AFTER A FEW HOURS/OVERNIGHT STARTED THE CAR NORMAL IN THE MORNING (NO SIGN OF LOSING POWER) AND ENGINE LIGHT TURN OFF. NEED TO MENTION THAT CAR HAD FUEL TANK AND OTHER EMISSION COMPONENTS REPLACED UNDER WARRANTY THREE MONTHS AGO FOR A SIMILAR BUT NOT IDENTICAL ISSUE. PROBLEM APPEARED TO HAPPEN WHEN TANK IS EITHER ALMOST FULL OR ALMOST EMPTY AND DRIVING LONG DISTANCE ON THE HIGHWAY.

CAR CANNOT BE FILLED WITH GAS MORE THAN 7/8 OF THE TANK. WHEN FILLED FULL, THE ENGINE SPUTTERS AND CAR START TO STALL/SHAKE VIOLENTLY, ENGINE LOSES POWER AND ENGINE LIGHT COMES ON AND THEN ENGINE SHUTS DOWN BY ITSELF. AFTER ENGINE SHUTS DOWN ALL LIGHTS ON THE DASH BOARD LIT UP AND NEED TO TURN OFF CAR. THIS HAPPENS ON BOTH CITY ROAD AND HIGHWAY DRIVING SOON AFTER FILLING THE TANK. ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY AS I COULD PULL FAST ENOUGH ONTO THE SHOULDER AND GET OUT OF THE WAY FROM OTHER CARS BEHIND ME ON THE HIGHWAY DRIVING AT 60 MILES/HOUR. AFTER THIS HAPPENS, I HAD THREE OPTIONS. GET A TOW TRACK AND PULL THE CAR OF THE STREETS, DRIVE THE CAR ON THE HIGHWAY AT SPEEDS NO MORE THAN 25-35 MILES/HOUR USING THE MANUAL PADDLE SHIFTERS, OR WAIT AT LEAST ONE HOUR ON THE SIDE OF THE ROAD AFTER THIS HAPPENS AND THEN DRIVE THE CAR WITH THE ENGINE LIGHT ON. THIS HAPPENED TWICE AND SINCE THAN I AM NOT PUTTING GAS MORE THAN 7/8 OF THE TANK.

IF SOMETHING IN THE ROADWAY HITS THE OIL PAN IT WILL CRACK AND CAUSING THE ENGINE TO LOCK UP WITHOUT NOTICE. IT SEEMS THERE SHOULD BE SOMETHING PROTECTING THE OIL PAN PREVENTING THIS FROM HAPPENING AND MORE TIME NOTIFYING OF LOW OIL SHOULD BE ALLOWED TO MOVE OFF THE ROAD WAY AND SHUT THE ENGINE DOWN. I ALSO QUESTION THE STRENGTH OF THE MATERIAL OR DESIGN OF THE OIL PAN.