2014 MERCEDES-BENZ CLA250 Complaints

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

I WAS GETTING OFF WORK AND I WAS ABOUT TO GET OUT OF THE GARAGE AND I DROVE FOR ABOUT 100 YARDS AND I GET THE CHECK ENGINE LIGHT ON, POWER TERAIN LIGHT ON SAYING DISABLED AND ON THE DASHBOARD IT SAID INOPERATIVE SEE OPERATORS MANUAL AND ALSO PRE_SAFE FUNCTIONS LIMITED. IT WAS GOING BACK AND FORTH BETWEEN THESE TWO. WHEN I WAS DRIVING GOING ABOUT 5MPH, THE CAR WOULD SPEED UP BY ITSELF WITHOUT ME TOUCHING THE GAS PEDAL, THEN IT WOULD SLOW DOWN AND SPEED UP AGAIN. IT WAS LIKE I WAS LEARNING TO DRIVING STICK SHIFT, STOP AND GO, EXCEPT THE CAR WAS DOING IT BY ITSELF. THEN I PARKED THE CAR, AND THE ARROW IN TACHOMETER WAS GOING UP AND DOWN. IT WOULD GO TO 1.5 AND THEN DROP TO .5 EVERY SECOND OR SO. THEN I STEPPED ON THE GAS AND FLOORED IT WHILE I HAD IT ON PARK AND IT DID NOTHING. I SHUT IT OFF AND STARTED IT AGAIN TO SEE MAYBE IT WOULD GET FIXED BUT IT DIDN'T. I LEFT THE CAR THERE OVERNIGHT AND THE NEXT MORNING WHEN THE TOW TRUCK CAME I STARTED IT, AND ONLY THE CHECK ENGINE LIGHT REMAINED ON, EVERYTHING ELSE WAS GONE. I DROVE IT FOR ABOUT 500 YARD TO GET IT OUT OF THE GARAGE TO MAKE IT EASIER TO TOW. I HAVE HEARD MANY OTHER PEOPLE HAD SOME ISSUES WITH 2014 CLA 250

PURCHASED A MERCEDES CLA 250C, AND HAVE HAD IT BECAME INOPERATIVE WHILE DRIVING ON THE BELTWAY IN WASHINGTON D.C. TRAFFIC, AND MORE RECENTLY ON THE I-5 IN SAN DIEGO ON 1/21/2017 DURING RAIN AT SPEEDS OF 60+ MPH IN HEAVY TRAFFIC. THE VEHICLE DECELERATED QUICKLY AND LOST SPEED. THE CONSOLE POPPED UP FLASHING MESSAGE 'PRE-SAFE FUNCTIONS LIMITED' ON THE CONSOLE. THE VEHICLE DID NOT RESPOND TO ACCELERATOR. AFTER COASTING TO THE RIGHT SHOULDER I WAS HIT, BY A PASSING CAR, AND THE MOTORIST KEPT ON GOING.THIS HAD HAPPENED ABOUT 10 TIME, AND I BOUGHT THE VEHICLE NEW. MERCEDES AWARE, YET THEY WOULD NOT DO ANYTHING BECAUSE THEY SAID IF THE ENGINE LIGHT IS NOT ON WE CANT DIAGNOSE IT. *TR

MY TIRES HAD LESS THAN 15K MILES AND THE TIRE HAS A BULGE ON THE SIDEWALL. I MENTIONED TO THE DEALER AND THEY SAID THAT IS NORMAL FOR THESE TIRES. IT NOW HAS 35K MILES ON THE TIRE AND IT WILL NOT PASS VIRGINIA STATE INSPECTION. I NOW HAVE TO BUY 2 TO 4 NEW TIRES DUE TO THIS DEFECT POOR WORKMANSHIP. THE DEALERSHIP SAID THAT THIS IS NOT COVERED UNDER ROAD HAZARD AND EVERYONE IS TELLING ME IT HAPPENED GOING OVER A POTHOLE. THE TIRE IS NOW DANGEROUS TO DRIVE ON AND CAN HAVE A BLOW OUT AT ANYTIME. THIS IS AN UNSAFE CONDITION IN THAT THE TIRES ARE NEW AND SHOULD HAVE BULGED OUT LIKE THIS RENDERING THEM UNUSABLE. PZERO 225/40R 18 92H

WITH DISTRONIC CRUISE CONTROL ON AT HIGHWAY SPEEDS WHEN PASSING A LARGE TRUCK THE DISTRONIC CRUISE CONTROL TAKES OVER AND APPLIES BRAKES HARD ALMOST CAUSING AND ACCIDENT. WE HAVE HAD IT IN A NUMEROUS OF TIME BUT HAS NOT BEEN FIXED. THE CAR IS NOT SAFE THIS HAS HAPPEN A NUMBER OF TIMES. WE HAVE FILED A COMPLAINT WITH MERCEDES BUT HAS DENIED TO A BUY BACK. WANT IT ON RECORD THAT THE SYSTEM IS FAULTY AND IS NOT SAFE. I HAVE ATTACHED PICTURES OF THE WARNING THAT SHOWS ON THE DASH.

PRE SAFE FUNCTIONS LIMITED LIGHT AND INOPERATIVE TRACTION CONTROL LIGHT COMES ON CAR IMMEDIATELY LOSES 50 PERCENT POWER AND WILL NOT ACCELARATE. 15 TIMES IN A 1YR PERIOD. DEALER DOESN'T SEE A PROBLEM..TODAY FOR THE 5TH TIME I WAS NEARLY HIT BY AN ONCOMING VEHICLE. TWO WEEKS AGO PROBLEM OCCURED WHILE I WAS IN A FUNERAL PROCESSION GOING THROUGH AN INTERSECTION THE VEHICLE BEHIND ME HAD TO SWERVE TO AVOID A REAR END COLLISION..I DO NOT FEEL SAFE DRIVING A CAR I PAID 50,000 FOR.. *TR

I AM WRITING TO RAISE SERIOUS CONCERNS ABOUT THE RUN-FLAT TIRES INSTALLED ON MY 2014 CLA 250. AFTER 12,830 MILES, I EXPERIENCED MY FIRST FLAT TIRE. AFTER CONSULTING THE OWNER'S MANUAL, I LEARNED THAT I HAD RUN-FLAT (MOEXTENDED) TIRES AND COULD PROCEED (HAVING THE ABILITY TO DRIVE 50 MILES ON THE FLAT, ACCORDING TO MY MANUAL). I WAS SHOCKED TO LEARN THAT THIS TIRE, COULD NOT BE REPAIRED AND THAT MY ONLY OPTION WAS TO PURCHASE A NEW TIRE. ON 8/29/16, I WAS TRAVELING SOUTH ON HIGHWAY 101 IN A VERY RURAL PART OF HUMBOLDT COUNTY IN NORTHERN CALIFORNIA, AND EXPERIENCED ANOTHER FLAT TIRE (AGAIN WITH ONE OF THE FACTORY INSTALLED TIRES). FROM A DESERTED GAS STATION IN A PLACE CALLED WEOTT, I TRIED TO CALL MERCEDES-BENZ ROADSIDE ASSISTANCE BUT AFTER BEING PUT ON HOLD AND TRYING TO NAVIGATE THE MENU, I GAVE UP. I KNEW THAT THERE WERE ONLY SMALL TOWNS FOR APPROXIMATELY 75 MILES SOUTH OF ME, SO I CHOSE TO RETURN TO FORTUNA (WHERE MY SISTER LIVED), APPROXIMATELY 20 MILES TO THE NORTH). THE MILEAGE AT THE TIME OF THIS FLAT WAS 22, 684. JUST A FEW MILES AWAY FROM MY DESTINATION, I PULLED OVER BECAUSE THE VIBRATION IN THE CAR HAD TURNED TO SHAKING AND I WAS FINDING IT VERY DIFFICULT TO CONTROL MY VEHICLE. I BECAME FRIGHTENED THAT I MIGHT LOSE CONTROL. I MUST REITERATE THAT AT THIS POINT I WAS EXTREMELY FRIGHTENED FOR MY SAFETY AND PULLED OVER ON THE SIDE OF HIGHWAY 101 AND CALLED FOR A TOW TRUCK. I HAD DRIVEN CAUTIOUSLY FOR ONLY 25 MILES ON THE FLAT TIRE, NOTHING NEAR THE 50 MILES PROMISED IN MY AUTO MANUAL. AT THE TIRE CENTER, I OPTED TO PURCHASE TWO NON RUN FLAT TIRES. 1) IS THERE A QUALITY ISSUE THAT NEEDS TO BE INVESTIGATED REGARDING THE FACTORY INSTALLED MOEXTENDED TIRES? 2) CLEARLY THE MOEXTENDED TIRES ARE NOT DESIGNED TO BE RUN WHEN FLAT FOR 50 MILES, AND THAT NEEDS TO BE CHANGED IN THE AUTO MANUAL. *TR

VEHICLE BECAME INOPERATIVE WHILE DRIVING ON A HIGHWAY. HAPPENED TWICE TODAY ON SPEEDS OF 60+ MPH IN HEAVY TRAFFIC. VEHICLE DECELERATED QUICKLY AND LOST SPEED, I WAS LUCKY TO AVOID COLLISIONS. THE CONSOLE POPPED UP FLASHING MESSAGE 'PRE-SAFE FUNCTIONS LIMITED' ON THE CONSOLE. THE VEHICLE DID NOT RESPOND TO ACCELERATOR. AFTER SWITCHING THE IGNITION OFF AND ON AGAIN, THE PROBLEM TEMPORARY DISAPPEARED, BUT THEN HAPPENED AGAIN. THE VEHICLE IS DULY SERVICED AND IS STILL ON WARRANTY, THERE WAS NO ACCIDENTS OR MECHANICAL FAULTS PRIOR TO DATE. SCARY AND VERY DANGEROUS. COULD HAVE EASILY INJURED MYSELF OR SOMEONE ELSE WHO WOULD HAVE HIT THE VEHICLE WHICH SUDDENLY BECOMES INOPERATIVE.

MY CAR WAS PURCHASED 8/2014 FROM MERCEDES BENZ OF HENDERSON NV. THIS CAR HAS HAD PROBLEMS THE1ST DAY OF OWNING IT. THIS CAR HAS BEEN IN AND OUT OF THE SHOP SO MANY TIMES THAT I HAVE LOST COUNT. I HAVE A FOLDER AS THICK AS MY BIBLE. MERCEDES WON'T CLAIM IT AS A LEMON AND THIS CAR HAS BEEN IN THE SHOP FOR THE SAME PROBLEMS WITH ADDITIONAL PROBLEMS EVERY TIME IT IS TAKEN IN. THE DEALERSHIP WILL NOT EXCHANGE IT FOR A EQUAL CAR WITHOUT THE OPTION OF RENEWING ANOTHER LEASE AND INCREASING THE PAYMENT. I HAVE EXPERIENCED HAZARD LIGHTS ON THE FIRST 30MILES. THE ELECTRICAL WENT OUT/WARNING FLASHERS/MALFUNCTIONING/INOPERABLE THE CAR HAS DIED DRIVING WHICH PUT MINE AND OTHERS LIVES IN DANGER. ALL I'M TOLD IS I AM SORRY. I AM DRAINED WITH DEALING WITH THE DEALERSHIP AND GOING THROUGH ALL OF THEIR TURNOVERS WITH MNGMNT. PABLO RODRIGUEZ WAS A GEM ALONG WITH BUTCH WHO DID NOTHING!!EVERY CODE THAT WAS DCMNTD WAS DELETED FROM THE MEMORY. MY CAR WAS RECENTLY IN AGAIN WITH INOPERABLE/MALFUNCTIONING DISPLAY/ACCELERATION/PRE SAFE SYSTEM ERROR IN WHICH THEY SAID THEY FIXED BUT LESS THE 24HRS THE SAME PROBLEM OCCURRED. THE DEALERSHIP HAD MY CAR FROM JUNE 24TH TO JULY 10TH AND SAME ISSUES BUT NEW ERROR MESSAGES. I HAVE BEEN WITHOUT A CAR SINCE I PICKED IT UP AND THE DEALERSHIP WILL NOT DO ANYTHING ABOUT GETTING IT IN SOONER THEN THE 25TH. THEY DON'T CARE AT THIS DEALERSHIP NOR DOES MERCEDES CORP. HRS & HRS OF WASTED TIME TALKING TO PEOPLE WHO CAN DO NOTHING.NO CALLS FROM ANYONE, I RECEIVED SURVEYS IN THE BEGINNING THAT WERE NEVER ADDRESSED I KNOW THAT BECAUSE OF MY FEEDBACK. IVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE AND IT IS SO DISAPPOINTING. OVERALL IT HAS A BEEN THE VERY WORST EXPERIENCE THAT IVE EVER HAD OWNING A CAR!!! OR MERCEDES THAT IS.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE BRAKE, ESC, AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.