2006 MERCEDES-BENZ CLS500 Complaints

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ CLS500. THE CONTACT STATED THAT FUEL WAS CONTINUOUSLY LEAKING FROM UNDER THE FRONT DRIVER'S SIDE SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNAVAILABLE.

SEVERAL TIMES I HAVE NOTICED A STRONG ODOR OF GASOLINE INSIDE THE CAR AFTER FILLING UP AT THE GAS STATION. I HAVE NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME NATURE. I NOTICED A RECALL # 2008-02001 SEEMS TO ADDRESS THIS MERCEDES-BENZ ISSUE BUT AM NOT SURE IT APPLIES TO THE CLS500. I THINK IT APPLIES TO THE CLS550 AND THE E-TYPE BUT IT SHOULD APPLY TO THE CLS500 SINCE THE UNDERPINNINGS OF THIS CAR IS THE E-TYPE. PLEASE ASSIST AS I WOULD LIKE TO HAVE THIS SAFETY ISSUE ADDRESSED BY MERCEDES-BENZ AND JUDGING FROM THE NUMBER OF COMPLAINTS FEEL THAT MERCEDES-BENZ SHOULD CORRECT THIS APPARENT DEFECT AT NO CHARGE. *TR

BOUGHT THIS CAR LESS THAN 30 DAYS AGO AND IT HAS VERY STRONG GAS SMELL EVERY TIME AFTER REFUELING INSIDE AND OUTSIDE THE CAR...I HAVE TO LEAVE MY GARAGE DOOR OPEN BECAUSE OF THE STRONG GAS FUMES IN THE GARAGE THAT ALSO CREEP INTO THE HOUSE!! *TR

AFTER FILLING MY CAR, I STARTED SMELLING A GAS ODOR COMING FROM THE DRIVER SIDE BACK SEAT AREA WHEN I REACH HOME ABOUT 2 MILES AWAY FROM THE SERVICE STATION WHERE I FILLED UP. I FIGURE THE SMELL WOULD HAVE GO AWAY BUT EVERYTIME I DRIVE MY CAR I CAN BE ASSURED TO SMELL THAT GAS ODOR IN THE REAR DRIVER SIDE PASSENGER AREA WHICH NOW IS VERY ANNOYING FOR A CAR I PAID SO MUCH MONEY FOR. .... *TR

FUEL SENDING UNIT LEAKS AFTER FILLING UP GAS TANK. HOLDS THE RAW GAS IN TOP OF SENDING UNIT. CAUSES INSIDE OF CAR TO FILL UP WITH RAW GAS SMELL, GETS REALLY BAD ON HOT DAYS. SMELLS LIKE RAW GAS IN GARAGE. FUEL SENDING UNIT IS UNDER BACK SEAT BEHIND DRIVER, WHICH COULD BE VERY DANGEROUS. *TR

JUST LIKE THE OTHER MERCEDES VEHICLES, THE FUEL PUMPS ARE UNDER THE BACK SEAT. MY DAUGHTER RIDES IN THE BACK. ONE MORNING I WAKE UP AND MY CAR SMELLED AS IF SOMEONE POURED GASOLINE ALL THROUGHOUT THE AUTOMOBILE. I LET THE WINDOWS DOWN AND TOOK MY CAR TO AMERICAN AUTO TECH WHERE I SPENT OVER 700.00. IT TOOK OVER 2MONTHS TO GET THE SMELL OUT OF THE CAR AND I HAD TO REPLACE THE COVER AND LINING THAT SEPARATES THE BACK SEAT CUSHION PORTION FROM THE ENTRANCE OF THE FUEL PUMPS THAT SIT UNDER BOTH BACK SEATS OF THIS CAR. THIS IS NOT ONLY AN ISSUE WITH THE E CLASS BUT MOST MERCEDES MADE THROUGH OUT THAT YEAR. I HAVE A RECEIPT IN WHICH I HAVE PAID AND FEEL THAT MERCEDES NEED TO COMPENSATE ME AND OTHERS FOR THIS DEFECTIVE PART OR FUEL LEAKAGE. IT EVEN LEAKS FROM UNDER THE CAR. THIS IS VERY DANGEROUS TO MY FAMILY AND OTHERS AROUND. *TR

THROUGH SOME CHECKING, GASOLINE SEEMS TO BE RUNNING OUT OF THE TOP OF THE GAS TANK WHEN IT IS FULL. IT IS NOT COMING FROM THE FUEL PUMP MODULE SEAL. THIS IS BOTH DANGEROUS AND A POLLUTION AND HEALTH RISK. I JUST BOUGHT THE CAR, SO I DON'T KNOW HOW LONG THE PROBLEM HAS EXISTED. HE TOLD ME THAT IS THE PROBLEM WITH THE FUEL SENDING UNIT IS LEAKING UNDERNEATH OF THE SEATS. HE ALSO TOLD ME THAT HE JUST FIXED TWO CARS WITH THE SAME PROBLEM. THERE IS ALSO A RECALL CAMPAIGN NUMBER (2008-020001) OUT HERE STATING THE SAME ISSUE, BUT MB AT ARLINGTON TOLD ME THAT IT WILL COST ME TO GET IT FIX BETWEEN $400 TO $730 AND MY CAR IS NOT COVER UNDER THIS RECALL. HE PULLED UP THE VIN OF MY CAR AND TOLD ME SORRY THAT YOUR CAR DOESN'T HAVE ANY RECORDS FOR RECALL. SO, I TOOK MY CAR BACK AND ASKED HIM TO PROVIDED ME THE COST ESTIMATE, I CALLED THE EXTENDED WARRANTY AND IT IS NOT COVER UNDER MY BASIC PLANS. SO, I DROVE THE CAR HOME, SMELLING LIKE THE I HAVE BEING SHOWERED BY THE SMELL OF LEAKING FUEL. I ALSO, GAVE A CALL TO MBUSA AND FILE MY COMPLAIN, AND SOMEONE CHECKED MY VIN AND TOLD ME THAT MY CAR DOESN'T COVER UNDER THE RECALL, BUT SHE WILL PUT THE FILE TOGETHER AND WILL BRING IT UP TO THE UPPER MANAGER TO REVIEW THE CASE AND TOLD ME THAT SOMEONE WILL GIVE ME A CALL BACK ON MONDAY SINCE THEY ARE CLOSING ON THE WEEKEND. THE WARRANTY DOESN'T COVER THE SENDING UNITS. BY NOW I HAVE ALL MY RESEARCH HANDY (AND HAVE ALREADY PRICED OUT THE REPLACEMENT OF BOTH UNITS - $2,000) AND SAID "WELL THERE'S BEEN A RECALL FOR THIS EXACT ISSUE ON THIS EXACT CAR, IT'S A MAJOR SAFETY CONCERN THAT'S WHY I WANT TO SHARE MY PROBLEM WITH OTHER PEOPLE ON THE MATTER." I PROVIDED THE RECALL CAMPAIGN NUMBER (2008-020001) AND ADVISE HER PLEASE LET THEM KNOW OF THE PLEDGED TO LOOK INTO IT. WISH ME LUCK :(. *TR

TL* THE CONTACT OWNS A 2006 MERCEDES CLS500. THE CONTACT STATED THAT SHE BELIEVES THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE TECHNICIAN STATED THE SBC UNIT NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER THE RECALL. THE TECHNICIAN STATED THE ONLY PART COVERED WAS THE SBC PUMP. THE CONTACT WAS WAITING TO HEAR BACK FROM THE MANUFACTURER FOR POSSIBLE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,767.

I FILLED MY GAS TANK AND DROVE HOME, PARKED IN THE GARAGE OVERNIGHT. THE NEXT MORNING I ENTERED THE GARAGE AND WAS OVERWHELMED BY THE SMELL OF RAW GAS. THE GARAGE WAS CLOSED AND IT CONTAINS A HOT WATER HEATER WHICH COULD HAVE EASILY LIT THE GAS FUMES AND STARTED A FIRE OR EXPLOSION. MY 2 KIDS' BEDROOMS ARE ABOVE THE GARAGE. THROUGH SOME CHECKING, GASOLINE SEEMS TO BE RUNNING OUT OF THE TOP OF THE GAS TANK WHEN IT IS FULL. IT IS NOT COMING FROM THE FUEL PUMP MODULE SEAL. THIS IS BOTH DANGEROUS AND A POLLUTION AND HEALTH RISK. I JUST BOUGHT THE CAR, SO I DON'T KNOW HOW LONG THE PROBLEM HAS EXISTED. *TR

DRIVING AT STEADY SPEED, TRIED TO BRAKE- BRAKE PEDAL SANK TO THE FLOOR, DRIVER'S SIDE FRONT WHEEL LOCKED UP- NO APPARENT BRAKING ACTUALLY HAPPENED, DESPITE PRESSING ON THE BRAKE PEDAL. LOCKING UP OF DRIVER'S SIDE FRONT WHEEL CAUSED TOTAL LOSS OF VEHICLE CONTROL, CAUSING A 360 DEGREE SPIN. CAR MALFUNCTIONED AFTERWARDS, COULD NOT DRIVE UNTIL TURNED OFF THE ENGINE AND RESTARTED THE CAR. THERE WERE NO WARNING LIGHTS AFTERWARD- NO BRAKE LIGHT, NO CHECK ENGINE LIGHT, NO ERROR MESSAGE IN THE DASHBOARD RELATING TO BRAKE FAILURE. *TR