2006 MERCEDES-BENZ CLS500 Complaints

The contact owns a 2006 Mercedes-Benz CLS500. The contact stated while driving approximately 20 MPH, the messages "Reduced Braking Pressure, and “Service Required" was displayed and the vehicle experienced a loss in braking power. The contact was able to pull the vehicle over and proceed to inspect the vehicle. The vehicle was towed to an independent mechanic where the vehicle was diagnosed. The contact was informed that the VIN on the SVC (Sensotronic-braking Control Unit) did not match with the VIN and that the contact had to bring the vehicle to a local dealer for repair. Upon becoming aware of the failure, the vehicle was towed to a local dealer where the vehicle was diagnosed; however, the contact was advised that the dealer could not replace the unit because the unit was not the correct unit for the vehicle. The contact was informed that the vehicle should not have an SVC unit but instead should have an ABS unit. The vehicle was not repaired. The manufacturer was notified of the vehicle. The approximate failure mileage was 172,989.

The contact owns a 2006 Mercedes-Benz CLS500. The contact stated while driving at an undisclosed speed, the ABS and ESC warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic stability control module. The contact was informed that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 131,000.

The contact owns a 2006 Mercedes-Benz CLS500. The contact stated that while driving at undisclosed speeds, the brake pedal failed to depress properly. There was a message to “STOP” displayed on the instrument panel. The vehicle was taken to an independent mechanic, who replaced the TLS, but the failure recurred. The contact called the local dealer, who informed the contact that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 99,000.

VERY STRONG GAS SMELL INSIDE THE CAR AND OUTSIDE THE CAR. GAS LEAKING ON THE FLOOR FROM GAS TANK AREA.

BRAKES KEEP GOING OUT. BRAKE PEDAL GOING TO THE FLOOR. ESP LIGHT COMES ON AND CAR THROTTLING TO A SLOW CREEP EVEN ON THE HIGHWAY. EXTREMELY DANGEROUS FOR ME AND MY WIFE AND CHILD.

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000(VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825, (888) 479-0451) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT RECEIVED NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2006 CLS 500 ##

I WAS EXITING THE HIGHWAY WHEN I BEGAN TO PUSH ON THE BREAK PEDAL IT WENT ALL THE WAY THE THE FLOOR. GOOD THING IT WAS A LITTLE TRAFFIC BECAUSE I WAS GOING ABOUT 40 MPH SO I WAS ABLE TO TURN OFF THE HIGHWAY IN THE GRASS AND STOP. BUT THIS IS A MAJOR SAFETY ISSUE AND THIS COULD HAVE WELL ENDED BAD FOR ME. WITHOUT WARNING THE BRAKES JUST STOPPED WORKING AND GAVE THE ERROR 'DEPRESS BRAKE PEDAL STOP VEHICLE'

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING 15 MPH, THE 'DEPRESS BRAKE PEDAL STOP VEHICLE' WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE DID NOT STOP. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION NORMALLY. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839, (407) 374-0033) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,726.

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500C. THE CONTACT STATED THAT WHEN IT RAINED, IT FELT AS IF THE VEHICLE WOULD FLIP OVER. THE CONTACT FELT THAT THE VEHICLE NEEDED AN ALIGNMENT AND STATED THAT THE TIRE TREAD WAS WORN. THE CONTACT DROVE THE VEHICLE TO PRESTIGE AUTO MALL (1501 VERNON ODOM BLVD, AKRON, OHIO, 44320, (330) 634-9999), BUT WAS NOT DIAGNOSED. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE CONTACT DID NOT SIGN UNKNOWN PAPERWORK AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,849.

THE MERCEDES BENZ CLS500 HAS A DEFECTIVE PART ALL OF THE AIR STRUTS SUSPENSION ARE DROPPED THE MERCEDES BENZ AIRMATIC ARE KNOWN FOR GOING BAD IT'S A WAY THAT MERCEDES CAN CHARGE FOR MORE WORK TO CUSTOMERS THEY SELL YOU A CAR THAT WILL GO BAD NOT IF BUT WHEN WILL GO BAD THIS IS CLEARLY NEEDS TO BE A RECALL MERCEDES BENZ NEEDS TO STAND BY THEIR PRODUCTS AND START THE RECALL PROCESS 2006 CLS500 FRONT AND REAR AIR STRUTS SUSPENSION