2012 MERCEDES-BENZ E350 Complaints

View complaints related to 2012 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2012 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 MERCEDES-BENZ E350
    - PORTLAND, OR

    I HAVE BEEN WAITING THREE YEARS FOR REPAIR OF THE PASSENGER AIRBAG, TAKATA, THAT HAS BEEN RECALLED. PASSENGERS ARE AFRAID TO DRIVE IN THE VEHICLE, RIGHTFULLY SO. I THINK THREE YEARS IS MORE THAN ENOUGH TIME TO ACCOMPLISH A REPAIR. I WOULD LIKE A REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ E350
    - ORO VALLEY, AZ

    'EXPERIENCED RATTLING SOUNDS AND TOOK VEHICLE FOR INSPECTION TO MERCEDES-BENZ OF TUCSON (MBT) ON 5/9/18 'INSPECTION FOUND SECONDARY CHAIN TENSIONERS PRODUCING RATTLING NOISE UNTIL OIL PRESSURE IS BUILT UP. EST COST OF REPAIRS $1497.94. RECEIPT READS: NO CONSEQUENTIAL DAMAGE TO BE EXPECTED 'JULY 2018 CHECK ENGINE LIGHT. AUTOHAUS TUCSON FOUND ENGINE LIGHT RELATED TO DAMAGED TEMP SENSOR WIRING; REPAIRED PACK RAT DAMAGE WIRING FOR AMBIENT TEMP SENSOR 'OCT 2019 CHECK ENGINE LIGHT ON; MBT INSPECTION; DIAGNOSIS: FAULT CODE #P001685-POSITION OF INTAKE CAMSHAFT IS IMPLAUSIBLE TO THE POSITION OF THE CRANKSHAFT BANK 1; ENGINE OUT OF TIME DUE TO CAM ADJUSTER FAILURE 'MBT STATED THAT THEY COULD START REPAIRS UNTIL AFTER 11/18/19 AS THE SPECIALTY TECH WAS UNAVAILABLE 'CONTACTED MBT REGULARLY UNTIL THEY WERE ABLE TO TAKE VEHICLE IN ON 12/2/19. 'TO DATE,VEHICLE HAS BEEN IN THE POSSESSION OF MBT FOR 119 DAYS 'COST AND DIAGNOSIS HAVE GROWN EXPONENTIALLY FROM $1497 TO A WHOPPING $12,000 FOR EXTENSIVE ENGINE REPAIRS! 'MBT STATED THAT AFTER REPAIRS WERE COMPLETED, THE ENGINE DID NOT OPERATE PROPERLY, AND THEY WOULD NEED TO 'BREAK THE ENGINE DOWN' AGAIN TO FIND THE PROBLEM 'FOUND THE ENGINE WAS CRACKED AND THE COST REFLECT PROBLEMS FOUND INSIDE THE ENGINE AFTER SUBSEQUENT REPAIRS WERE COMPLETED 'I HAVE MAINTAINED REGULAR MAINTENANCE SCHEDULES AND QUESTION WHETHER SUCH DAMAGES RESULT FROM NEGLECT ON THE PART OF MERCEDES BENZ OF TUCSON OR OF A MANUFACTURING FLAW OF THE 2012 E350 ENGINE. NEITHER IS SATISFACTORY 'TO DATE, MBT HAVE NOT SUPPLIED ME WITH ANY TECH NOTES OR VERIFICATION OF SAID DAMAGES/REPAIRS 'REQUESTING YOUR ASSISTANCE IN DETERMINING IF PROBLEMS EXIST WITH THE FLAWED SERVICE OF MERCEDES BENZ OF TUCSON OR OF A MUCH LARGER ISSUE WITH FLAWS IN THE MANUFACTURING OF 2012 E350 ENGINE. 'AT THIS POINT, I AM NOT CONFIDENT THAT THE VEHICLE IS SAFE TO DRIVE *JS

    Source: CONSUMER LETTER
  • 2012 MERCEDES-BENZ E350
    - ANN ARBOR, MI

    TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE WIRING HARNESS IN THE TRUNK OF THE VEHICLE WAS DEFECTIVE. THE DEFECT CAUSED THE TRUNK LID TO NOT OPEN. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF ANN ARBOR (570 AUTO MALL DR, ANN ARBOR, MI 4810 WHERE IT WAS DETERMINED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MERCEDES-BENZ E350
    - CHARLOTTE, NC

    2012 MERCEDES BENZ 350E. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

    Source: CONSUMER LETTER
  • 2012 MERCEDES-BENZ E350
    - WEDDINGTON, NC

    FUEL PUMP HOUSING (UNDER REAR SEAT,DRIVERS SIDE) CRACKED AND LEAKING FUEL. CAR FILLS WITH STRONG FUEL VAPORS WITH RAW FUEL COLLECTING ON TOP OF FUEL PUMP HOUSING. THIS WAS NOTICED WHILE DRIVING, PULLED REAR SEAT CUSION TO DISCOVER RAW FUEL INSIDE CAR.

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ E350
    - LAND O LAKES, FL

    A RECALL FOR AIR BAGS WAS INITIATED IN 2017. IT IS ALMOST 2020. WHY IS IT NOT FIXED?

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ E350
    - STUDIO CITY, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350C. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MERCEDES-BENZ E350
    - AUSTIN, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF GEORGETOWN (7401 S I-35, GEORGETOWN, TX) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MERCEDES-BENZ E350
    - PALM CITY, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND MERCEDES BENZ OF FT. PIERCE (4500 S US-1, FORT PIERCE, FL 34982, (772) 617-0819) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MERCEDES-BENZ E350
    - CONWAY, SC

    TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION WITH ANOTHER VEHICLE HEADED IN THE SAME DIRECTION. THE OTHER VEHICLE SWERVED AWAY FROM THE CONTACT'S VEHICLE, BUT WAS THEN IMPACTED BY THE FRONT BUMPER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NEITHER THE DRIVER'S NOR THE PASSENGER'S FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND LEG, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED SIMILAR INJURIES AND ALSO SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT. MERCEDES-BENZ OF MYRTLE BEACH (936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) AND THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *DT *AS*DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE