2013 MERCEDES-BENZ E350 Complaints

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLETCHER JONES MOTOR CARS (3300 JAMBOREE ROAD, NEWPORT BEACH, CALIFORNIA 92660, (855) 980-2099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR SPAT THE SEATBELT OUT, THE ENTIRE SEATBELT WAS THROWN OUT WHILE VEHICLE WAS IN MOTION ABOUT 40-50MPH. IT HAPPEN ON A STATE ROUTE. THIS HAPPEN ONCE ON 11/27/18 AND TODAY AGAIN THE DATE OF THIS REPORT. WILL TAKE IT TO DEALER FOR DUCUMENTATION.

OPEN RECALL WITHOUT A REMEDY. THIS IS A DAILY SAFETY HAZARD AS I AM FORCED TO OPERATE MY VEHICLE WITHOUT A REMEDY. BEING MY CAR IS A COUPE PROVIDES ANOTHER INCONVENIENCE. EVEN IF I PLACE PASSANGERVINTO BACK SEAT, THE RECALL STATES THAT ANY OCCUPANT COULD EXPERIENCE DEATH OR SERIOUS INJURY IF THE AIR BAG DEPLOYS. I AM UNCOMFORTABLE DRIVING MY VEHICLE WITH NO SOLUTION. THIS IS UNACCEPTABLE.

TAKATA RECALL THE HANDLE ON THE SEAT HAVE SILVER SHARP MATERIAL THAT PEELED OFF AND SO SHARP IT CUTS YOUR HAND MY SON FRIEND HAVE ALL CUT OUR HAND MY SON HAD TO GO TO THE EMERGENCY ROOM. THIS SAME MATERIAL IS IN DIFFERENT MODELS OF MERCEDES IT'S IN THE R350 MODEL IT CUTSCENES FRIEND HAND ON THE STIRRING WHEEL. THE CARS WAS STANDING STILL PARKED

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER (MERCEDES-BENZ OF SOUTH BAY, 3311 PACIFIC COAST HWY, TORRANCE, CA 90505, (310) 513-5300) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, HE HEARD A LOUD ABNORMAL NOISE AND THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER AUTOHAUS OF PEORIA MERCEDES-BENZ (2322 W WAN WINKLE WAY, PEORIA, IL 61615, 309-740-0295) WHO DIAGNOSED THE VEHICLE BUT FAILED TO INFORM THE CONTACT OF THE DIAGNOSIS AS THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THEY WOULD CONTACT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *DT *JB

TAKATA RECALL STILL WAITING FOR A REPLACEMENT FOR THIS DEFECTIVE AIRBAG. WE LIVE IN SOUTH FLORIDA WHICH I UNDERSTAND ,DUE TO THE HUMID WE HAVE IN SOUTH FLORIDA, MAKES THESE AIR BAGS DANGEROUS. DEALER SAYS THEY ONLY REPLACED SOME AND THEY DO NOT HAVE THE AIR BAGS REPLACEMENT. WHEN WILL THESE BE MADE AVAILABLE?

I WAS TOLD MY BATTERY DID NOT PASS MEDTRONICS TESTING DURING SCHEDULED MAINTENANCE SERVICE BUT I CHOSE NOT TO REPLACE BATTERY AT THAT TIME, EXACTLY 1 WEEK LATER MY CAR DOES NOT START WHILE OUT RUNNING ERRANDS. I TRY TO JUMP START VEHICLE AND STILL UNABLE TO START IT...I HAVE IT TOWED TO THE DEALERSHIP IT WAS AT 1 WEEK PRIOR. THEY REPLACE BATTERY AT $425 THEN TELL ME THAT MY CAR STILL WON'T START. THEY RUN OTHER DIAGNOSTIC TESTS AND TELL ME THAT MY KEY IS NOT RECOGNIZING THE STEERING WHEEL; THAT THE STEERING WHEEL LOCK MODULE NEEDS TO BE REPLACED AT A COST OF $1409. MY CAR IS STILL UNDER WARRANTY ALTHOUGH, BUT I AM BEING TOLD THAT THIS STEERING LOCK ISSUE IS NOT COVERED UNDER WARRANTY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF CATONSVILLE, 6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 788-7744) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.