2013 MERCEDES-BENZ E350 Complaints

THE RECALL STARTED INJANUARY OF 2016. WE ARE NOW MIDWAY THROUGH 2018. I WOULD LIKE TO PURCHASE A NEW CAR BUT BECAUSE OF THE RECALL I'VE BEEN TOLD THE DEALER CAN'T RESELL THE CAR. THEY CAN ONLY TAKE IT TO AUCTION. NOW MY TRADE IN VALUE IS LESS. I'VE CALLED MERCEDES AND WAS TOLD THEY HAVE NO IDEA WHEN THE AIRBAG WILL BE IN.

TAKATA RECALL MERCEDES NOT REPAIRING, DEALER HAS NO PARTS AND WON'T DISABLE AIR BAG.

I HAVE BEEN GIVEN A RECALL NOTICE THAT MY PASSENGER SIDE AIR BAG IS POTENTIALLY DANGEROUS AND COULD EXPLODE KILLING A PASSENGER, BUT I HAVE BEEN TOLD BY MERCEDES THAT THE PART TO FIX WILL NOT BE AVAILABLE UNTIL AT LEAST MARCH OF 2019. IT IS OUTRAGEOUS THAT I AM UNABLE TO SAFELY TAKE A PASSENGER IN MY CAR FOR A YEAR AND ALSO HAVE NO WAY OF SELLING THE CAR SINCE IT IS UNDER SUCH A SERIOUS RECALL. WHAT CAN BE DONE ABOUT THIS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE AT (503) 454-5000 (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT A DEAD STOP ON A RED LIGHT THE CAR STARTED ACCELERATING BY ITSELF FORCING ME TO STEP ON THE BRAKES WITH A GREAT AMOUNT OF FORCE, IT HAPPEN SO UNEXPECTEDLY THAT I DIN'T KNOW WHAT WAS GOING ON. THE CAR ACCELERATED ITSELF THREE OR FOUR TIMES UNTIL I WAS ABLE TO PUT IT ON NEUTRAL VERY UNEASY AND SCARY SITUATION TO FIND YOUR SELF IN.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOTOR WERKS, 1000 W GOLF RD, HOFFMAN ESTATES, IL 60169) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

PRE-SAFE WARNING LIGHT CAME ON SEE OPERATORS MANUEL INSTRUCTED TO TAKE TO DEALER.REPAIR INVOLVES DEFECTIVE WIRING HARNESS NOT COVERED UNDER WARRANTY. CAR WAS IN MOTION WHEN WARNING LIGHT CAME ON.

FUEL LEAKING FROM RIGHT REAR AREA - WHEN CAR IS FILLED UP - I STOPPED WHEN PUMP CLICKED OFF - DID NOT OVERFILL - YOU HAD A EXTENSION OF WARRANTY ON MERCEDES UP TO 2009 BUT THIS 2013 HAS THE SAME PROBLEM ITS UNDER THE REAR SEAT PASSENGER SIDE - RIGHT WHERE A CAR SEAT WOULD BE FOR A KID - SOMEONE IS GOING TO GET KILLED BY THIS. THIS SHOULD BE A MANDATORY SAFETY RECALL !! 2013 SHOULD BE INCLUDED IN THE EXTENTION BIG PROBLEM WE BOUGHT THIS CAR USED AND 1ST TIME WE FILLED IT UP

THE ELECTRIC STEERING COLUMN ADJUSTMENT TO MOVE STEERING WHEEL UP AND/OR DOWN HAS BECOME INOPERABLE. HOWEVER THE IN & OUT ADJUSTMENT STILL WORKS. THIS MAKES PROPER STEERING WHEEL AND AIR BAG LOCATION IMPOSSIBLE. IT WAS NOTICED WHILE DRIVING THAT THE STEERING WHEEL WAS NOT IN THE PROPER/COMFORTABLE POSITION. I HAVE GONE ONLINE AND THIS APPARENTLY IS A KNOWN AND COMMON PROBLEM IN MERCEDES BENZ AUTOMOBILES. SAFE ADJUSTMENT IS IMPOSSIBLE. VEHICLE STATIONARY.

"TAKATA RECALL" ON NUMEROUS OCCASIONS WHEN I TRAVEL BACK HOME FROM WORK (DRIVING 85+MILES), I HEAR THIS BUBBLING SOUND COMING FROM THE ENGINE. I TOOK IT TO THE DEALER BUT THEY COULDN'T DUPLICATE THE PROBLEM. I TOLD THEM TO DRIVE ON THE FREEWAY AT HIGH SPEED AND THEN PARK THE CAR AND TURN OFF AND YOU SHOULD HEAR THE SOUND. IT SOUNDS AS THO SOMETHING IS BOILING. DEALER CLAIM THEY COULDN'T DUPLICATE THE PROBLEM BUT I'M AFRAID THAT ONE DAY SOMETHING WILL BURST AND I GET SCULLED.