2012 MERCEDES-BENZ E350 Complaints

2012 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO A SAFETY DEFECT WITH THE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 11/22/2017*JS

TAKATA RECALL I RECEIVED A NOTICE AT THE BEGINNING OF THE YEAR ABOUT THE RECALL BUT THE MANUFACTURER HAS NOT PROVIDED THE DEALERSHIPS WITH THE ABILITY TO CORRECT THE ISSUE.

TAKATA RECALL FOR AIRBAGS ARE NOT BEING TAKEN SERIOUSLY BY THE DEALERSHIP AND THEY KEEP DELAYING FIXING THE AIRBAG. THE DEALERSHIP IS THE LAGUNA NIGUEL MERCEDES WHERE WE BOUGHT THE CAR FROM.

TAKATA RECALL--DEALERSHIP IS UNABLE TO SECURE PARTS FOR THE SERVICE TO BE COMPLETED

"TAKATA RECALL" THE AIRBAG WAS RECALLED IN JANUARY 2017 AND THERE IS STILL NO REMEDY/REPLACEMENT. I'VE ALREADY BEEN DRIVING AROUND FOR 11 MONTHS WITH A DEFECTIVE AIRBAG THAT COULD COST ME MY LIFE. WHEN ARE THEY GOING TO BE FORCED TO RESOLVE THIS?

PARTS NOT YET AVAILABLE TO MERCEDES DEALERSHIP TO REPLACE AIR BAGS. TAKING ENTIRELY TOO LONG . DO NOT WANT TO DRIVE THE CAR WITH THE POTENTIAL PROBLEM DESCRIBED TO ME

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN, LLC (5400 VAN NUYS BLVD., VAN NUYS, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A LETTER FROM MERCEDES IN MARCH 2017 THAT MY VEHICLE NEEDS TO HAVE IT'S AIR BAG REPLACED. MY DEALER IN MERCEDES DEALER IN CALABASAS HAS HAD NO APPROVAL OR INSTRUCTIONS TO REPLACE THE BAG AT THAT TIME AND IS NOT REPLACING MY AIRBAG. I JUST SPOKE TO MERCEDES CALABASAS ON 11/3/2017 WITH THE SAME ANSWER. PLEASE REPLACE MY AIR BAG...ITS BEEN ONE YEAR AND I HAVE BEEN WORRIED THAT MY AIR BUGS WILL NOT DEPLOY. I WAS IN AN ACCIDENT AND NO AIR BAG DEPLOYMENT WHEN SOMEONE BACKED INTO THE FRONT OF MY CAR WHILE I WAS STATIONARY. I BUY AN EXPENSIVE CAR AND I HAVE TO WAIT OVER A YEAR FOR A DEFECTIVE AIR BAG..THIS IS UNACCEPTABLE! THE FACT I HAVE HAD THIS CAR SINCE IT WAS MANUFACTURED WITH A DEFECTIVE BAG IS NOT MERCEDES WAY OF DOING BUSINESS. I WANT THE CAR REPLACED IF THE AIR BAGS AREN'T REPLACED IMMEDIATELY. I AM PUTTING MY 13 YEAR OLD DAUGHTER AND FAMILY AT R

TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF LONG BEACH, 2300 E SPRING ST, SIGNAL HILL, CA 90755) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS A PENDING RECALL AND ASKED THE CONTACT TO CALL BACK LATER TO CHECK ON THE AVAILABILITY OF THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.