2014 MERCEDES-BENZ E350 Complaints

I WAS DRIVING THE CAR DOWN 880 UNTIL I SUDDENLY HEARD A CRACKLINGS NOISE COMING FROM THE BACK OF MY CAR. I HAD JUST GOTTEN THE CAR SERVICED A WEEK BEFORE SO THIS WAS VERY UNPLEASANT AND SURPRISING. I ENDED UP TURNING BACK AND PARKING MY CAR AT HOME. THE NEXT DAY WHILE DRIVING TO THE DEALER I STILL HEARD THE NOISE AND THERE WAS A WEIRD BURNING SMELL. THE NOISE CONTINUED EVEN AFTER SHUTTING OFF THE CAR. I WENT TO THE DEALER AND THEY DIAGNOSED THAT THE RIGHT PASSENGER SPEAKER HAD MELTED AND THEY ALSO CHANGED MY AMP. IN MY DEALER NOTES, IT STATES THAT THERE HAVE BEEN MULTIPLE OCCURRENCES YET IT SEEMS LIKE THERE IS NO RECALL. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF*JB

ELECTRIC STEERING FAILED WHILE DRIVING ON A CITY STREET. ALMOST CRASHED, WIFE'S CAR, I WAS DRIVING. SHE WOULD NEVER HAVE BEEN ABLE TO TURN THE STEERING WHEEL TO SAFELY GET THE CAR OFF THE ROAD.. STEERING FAILURE ALERT CAME ON DASH. WEEKEND, PROBLEM NOT DIAGNOSED YET. A WEB SITE SHOWS THAT THERE WAS A FACTORY RECALL FOR THIS PROBLEM WITH CARS BUILT BETWEEN AUG. 2013 TO AUG. 2015. BAD ELECTRIC MOTORS. CAR HAS 32,000 MILES

I WAS EASING INTO MY GARAGE AND SUDDENLY THE CAR ACCELERATED AND THE BRAKES WOULD NOT WORK. *TR

'STEERING WHEEL MALFUNCTION' DISPLAY WHILE DRIVING. THE STEERING WHEEL COULDN'T BE TURNED. I COULD EITHER GO STRAIGHT OR REVERSE, BUT COULD NOT TURN THE STEERING WHEEL. I WAS DRIVING OUT OF MY NEIGHBORHOOD, ALL OF THE SUDDEN, THE DISPLAY POPPED UP, BEFORE I WAS GOING DOWN THE CURVY HILL. THIS IS DANGEROUS THAT IT CAN JUST HAPPEN WHILE YOU DRIVE. IT CAN TAKE SOMEONE'S LIFE IF DRIVE OUT ON THE FREEWAY AT A HIGH SPEED AND THE STEERING WHEEL CANNOT BE TURNED. IT IS ALSO DANGEROUS FOR ME TO STOP IN THE MIDDLE OF THE STREET IN MY NEIGHBORHOOD BECAUSE I COULDN'T TURN LEFT OR RIGHT TO EVEN PARK THE CAR SAFELY. I WAS LUCKY THAT THE DISPLAY POPPED UP AND THE STEERING WHEEL MALFUNCTION OCCURRED BEFORE I DRIVE DOWN THE CURVY HILL TO GET ON THE FREEWAY. HAD THIS HAPPENED WHEN I GOT ON THE CURVY HILL OR THE FREEWAY, A POTENTIAL DEATH ACCIDENT COULD HAVE OCCURRED. *TR

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF DEL RAY BEACH (101 LINTON BLVD, DEL RAY BEACH, FL 33444, (561)291-6095) WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2014 MERCEDES-BENZ E350S WAGON HAS KNOWN DEFECTIVE WOOD TRIM THAT HAS FADED WITHIN 5 YEARS AND HAS BECAME CLOUDY, AND DETERIORATED OVER TIME DUE TO INADEQUATE UV RAY PROTECTION. THERE HAVE BEEN SEVERAL LAW SUITES FOR MODELS 2009 TO 2016. THE DEALER AND MERCEDES-BENZ USA HEADQUARTERS TOLD ME THAT THAT THE WOOD WOULD HAVE TO BE REPLACED AT MY COST. THIS IS A KNOWN DEFECT AND THE DEALERS HAVE BEEN TOLD TO SELL CARS AND DON'T MENTION THAT THE WOOD WOULD FADE OVER TIME.

WHILE DRIVING THE ONBOARD COMPUTER FAILED RESULTING IN ALL THE WARNING LIGHTS GOING ON AND DISABLING THE POWER STEERING. MY MECHANIC DETERMINED THAT IT WAS DUE TO THE BLIND SPOT SENSORS WHICH ARE LOCATED IN THE REAR BUMPER GOING BAD BECAUSE OF SALT CORROSION. WROTE TO MERCEDES BUT HAVE NOT RECEIVED EVEN A RESPONSE. SEE THE ATTACHED LETTER IN THE DOCUMENTATION SECTION.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MERCEDES-BENZ OF OKLAHOMA CITY LOCATED AT (14240 BROADWAY EXTENSION HWY, EDMOND, OK 73013) WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*DT*JB

I RECEIVED AIRBAG RECALL NOTICE ONE YEAR AGO IN FEBRUARY 2019 AND AFTER CALLING THE MERCEDES BENZ DEALERSHIP THREE TIMES, HAVE BEEN TOLD THAT THE NEW PARTS ARE NOT AVAILABLE. THE MB DEALERSHIP IS UNABLE TO REMEDY THE SITUATION.