2014 MERCEDES-BENZ E350 Complaints

PIN POINT INDENTATION BELOW PASSENGER SIDE WIPER DEVELOPED INTO A 15 INCH WINDSHIELD CRACK. LOCATION OF THE INDENTATION MADE IT IMPOSSIBLE FOR A STONE OR OBJECT TO HIT THE WINDSHIELD THAT FAR BELOW THE HOOD LINE. SUSPECT A DEFECTIVE WINDSHIELD WAS INSTALLED AT THE FACTORY. *TR

RATTLE/TICKING SOUND FROM DRIVER SIDE INTERIOR B PILLAR AREA. VERIFIED BY ROAD TEST WITH TECHNICIAN AT DEALERSHIP. DEALERSHIP REPLACED MULTIPLE SETS OF SEAT BELT HEIGHT ADJUSTER AS WELL AS SEAT BELT ASSEMBLY. ISSUES RETURNS WITHIN A WEEK OF REPAIRS. HIGHLY CONCERNED WITH THE RELIABILITY OF THIS VEHICLE'S SAFETY EQUIPMENT. *TR

THE TRANSMISSION JERKS BETWEEN 3-4 GEAR UP SHIFT CHANGE, CREATING INSTABILITY ON WET OR SLICK ROAD CONDITIONS WHICH CAN CAUSE YOUR CAR TO LOSE CONTROL. FURTHERMORE, THE JERKING CREATED CAN CREATE A CAR ACCIDENT OR INJURY IN LOW SPEED, STOP AN GO TRAFFIC. MERCEDES BENZ CLAIMS IT IS PERFORMING AS DESIGNED AND IS NOT ACCEPTING LIABILITY FOR THERE DEFECTIVE PRODUCT. *TR

IN OCTOBER OF 2013 I LEASED A 2014 MERCEDES E350. THE VEHICLE HAD BEEN PARKED OVERNIGHT AT MY HOME ON 12/25/13 AND UPON ENTERING THE VEHICLE ON 12/26/13, I NOTICED A LARGE CRACK EXTENDING APPROXIMATELY 15 INCHES FROM THE BOTTOM OF THE DRIVER'S SIDE WINDSHIELD WIPER AND UP TO THE CENTER PORTION OF THE WINDSHIELD. WHEN I PARKED THE VEHICLE AT MY HOME ON 12/25/13 THIS LARGE 15 INCH CRACK DID NOT EXIST. I TOOK THE VEHICLE TO THE MERCEDES DEALERSHIP ON 12/27/13 AND WAS TOLD THE HUGE CRACK IN THE WINDSHIELD WAS CAUSED BY A SMALL IMPACT, ABOUT THE DIAMETER OF A PENCIL POINT JUST BELOW THE WINDSHIELD WIPER. THE EXTREMELY SMALL PENCIL POINT DIAMETER IMPACT CAUSED THE WINDSHIELD TO DEVELOP THE CRACK OVERNIGHT WHILE THE VEHICLE WAS PARKED AT MY HOME, SINCE THE LARGE CRACK DIDN'T EXIST WHEN I LAST EXITED MY VEHICLE AT MY HOME ON 12/25/13. I BELIEVE THAT IF SUCH A SMALL PENCIL POINT SIZED IMPACT AS ALLEGED BY THE DEALER, COULD CAUSE SUCH A LARGE CRACK TO DEVELOP OVERNIGHT WHILE MY VEHICLE WAS PARKED AT MY HOME, THE WINDSHIELD ITSELF IS DEFECTIVE AND THE WEAKNESS OF THE E350 WINDSHIELD POSES A SERIOUS SAFETY HAZARD. *TR

THE VEHICLE WAS SERVICED ON 11/27/13. ON 12/2/13 PULLING AWAY FROM A STOP SIGN THERE WAS A LOUD POP AND SUDDEN DROP TO THE CAR. AFTER GETTING OUT OF THE VEHICLE AND LOOKING TO SEE WHAT HAD HAPPENED WE NOTICED THAT THE WHEEL HAD DETACHED FROM THE CAR. POLICE WERE NOTIFIED RIGHT AWAY BECAUSE THE VEHICLE WAS STILL IN THE ROAD. MERCEDES BENZ EMBRACE WAS NOTIFIED DIRECTLY AFTERWARDS AND INFORMED AS TO WHAT HAD HAPPENED. THE TOW TRUCK DRIVER HAD TO TAKE A BOLT OUT OF EACH REMAINING WHEEL TO RE-ATTACH THE ONE THAT CAME OFF TO LOAD THE VEHICLE ONTO THE FLAT BED. FOUR LUG BOLTS WERE MISSING. WE DID FIND A PIECE OF A BROKEN BOLT LAYING ON THE GROUND NOT FAR FROM THE CAR. THE CAR WAS TOWED TO THE MERCEDES BENZ IN MEMPHIS. I THINK THIS IS A SERIOUS DEFECT AND SHOULD BE THOROUGHLY INVESTIGATED TO SAVE THE LIFE OF OTHER DRIVERS, HAD THIS HAPPENED TO ME ON THE INTERSTATE WERE I WOULD HAVE BEEN DRIVING AT THE SPEED OF 70 MPH ALL OF US SITTING IN THE CAR WOULD HAVE BEEN DEAD AND NO ONE WOULD HAVE BEEN ABLE TO FIND THE CAUSE. I HOPE YOU WILL TAKE IMMEDIATE ACTION. THANKS *TR

MY HUSBAND AND I JUST PURCHASED A 2014 MERCEDES E 350 CONVERTIBLE AND THE FIRST TIME I PLACED A STANDARD SIZE WATER BOTTLE IN THE CUP HOLDER IT FELL UNDER THE PEDALS ON THE FIRST TURN. THE CUP HOLDER ARE NOT SAFE TO USE FOR ANY CUPS OR BOTTLES. *TR