2012 MERCEDES-BENZ E350 Complaints

2012 e350 both rear brake metal lines rusted out January 2025 brakes gave out. This is definitely connected to the rear subframe rusting too.

Recently, I have noticed a strong gas smell emanating from the rear driver’s side of the vehicle. Upon further research, I discovered that there was an open recall affecting Mercedes E-Class vehicles of the same year for a similar issue. However,my vehicle’s VIN is not included in this recall. Given that my vehicle is experiencing the same problem described in the recall, I am concerned about the safety implications and believe this matter warrants immediate attention. I would like clarification on why my vehicle is excluded from the recall despite exhibiting the same issue. Additionally, I would like to know if I am expected to pay out of pocket for repairs related to what appears to be a manufacturing defect acknowledged by Mercedes-Benz for other vehicles of the same year and model. I kindly request that this matter be escalated for review, and I look forward to your prompt response. My goal is to ensure the safety of my vehicle without incurring unfair expenses for a known issue.

The contact owns a 2012 Mercedes-Benz E350. The contact stated that the front driver's side and passenger's side air bags warning lights were illuminated. Additionally, the contact stated while driving at an undisclosed speed, the headrest deployed inadvertently. No further information was provided. The message "Pre-safe Inoperable - Check Owner's Manual" was displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact of an unknown passenger's side air bag recall repair that was previously performed on the vehicle. The failure mileage was approximately 105,000.

The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving at various speeds; when the brake pedal was depressed, the brake pedal failed to return to the original position. The contact stated that upon inspection, the brake pedal felt abnormally loose and there was a brake fluid leak present. The vehicle was taken to an independent mechanic where it was lifted and was noticed that the sub-frame was rusted. An appointment with the dealer was scheduled to inspect the vehicle as a second opinion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

The fuel pump filter failed and myself and grandchildren became sickened by the fumes. Once the back seat was removed and inspected by an independent source you could see how the gas had leaked into this area. There was no warning lights or messages that had appeared. This problem could easily ignited a dangerous fire situation.

The contact owns a 2012 Mercedes-Benz E350. The contact stated that the filter flange was cracked. There was an abnormal fuel odor detected. The vehicle was leaking fuel near the fuel tank onto the ground. After refueling and driving five miles, the fuel was depleted to half a tank. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,459.

The rear brake lines on my 2012 Benz E350 has a lot of corrosion and one of the blowout while stopping from 25mph to a complete stop. Upon further inspection, it was completely rusty in many places. Mercedes needs to address this issue because its unsafe rather danger to drive.

Rear subframe has rust perforation causing instability and stopping issues with the vehicle.

The rear subframe is corroded and needs to be replaces - there was no prior warning and the Benz dealer stated this is something that only is evident to even the most highly trained mechanics once it is at the point of total failure. The rear brake lines are also corroded and the Benz dealer will only pay for the subframe and not the very expensive rear brake line replacement which seems to be entirely related.

I purchased the car late April. I drove the car for three or four days and started noticing a rattling coming the front right part of the car (passenger side.). I chatted with the warranty company (SilverRock.). They asked me to take it to a Meineke auto repair facility in Olympia, WA. Meinke’s mechanic diagnosed it as a loose component involving the brake caliper. He informed me they were covering it under the warranty, & asked me to bring the car back on Wednesday as he was short staffed. I brought the car back on Wednesday, it was there all day. He called late in the afternoon and informed me they found the problem and that SilverRock had amended the claim and refused to cover it. Told me it needed new brakes for 800+ bucks. That being said it was also sold to me with gouges out of several tires. Of which I have photos. This is inexcusable it is also a safety issue.