2013 MERCEDES-BENZ E350 Complaints

View complaints related to 2013 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2013 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 MERCEDES-BENZ E350
    - HEATH, TX

    I NOTICED THE SMELL OF GAS IN THE GARAGE WHENEVER THE CAR WAS PARKED IN THE GARAGE. THE MERCEDES DEALER DETERMINED THAT THE RIGHT SIDE FUEL SENDING UNIT WAS LEAKING GAS. THE VEHICLE HAS A METAL GAS TANK AND THE FUEL SENDING UNIT IS BUILT INTO THE GAS TANK AND THEREFORE THE ENTIRE GAS TANK HAD TO BE REPLACED AT A COST OF $4209.65.

    Source: NHTSA WEB SITE
  • 2013 MERCEDES-BENZ E350
    - ASSONET, MA

    BRAKE LINE FROM MASTER CYLINDER TO REAR WHEELS ROTTEN, STARTED LEAKING. VEHECLE HAS 35000 MILES, ACCORDING TO VITI MECEDES BENZ DEALER, THIS IS AN ON GOING PROBLEM THAT THEY REPORTED IN THE PAST,NOTHING HAS BEEN DONE TO FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2013 MERCEDES-BENZ E350
    - ENGLEWOOD CLIFFS, NJ

    JAN 18,2019 MANUFACTURER RECALL NUMBER2019010001 NHTSA RECALL NUMBER19V010 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE MERCEDES BENZ ALERTED ME OF THE PROBLEM 2 YEARS AGO AND HAS DONE NOTHING TO RESOLVE THE ISSUE NOR PROVIDED THE TIMING TO DO SO. I OWN A LUXURY, VERY EXPENSIVE MODEL. PER THE RECALL, THE FAULTY AIR BAG IS DANGEROUS. IT STATED THAT: ' UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.' I DO NOT FEEL SAFE DRIVING MY CAR. THIS IS A MAJOR PROBLEM AND IT IS THEIR OBLIGATION TO CORRECT A DEFECT THAT IS A MAJOR SAFETY ISSUE. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. PLEASE ADVISE HOW I CAN RESOLVE THIS ISSUE AND HAVE THE NECESSARY REPAIR COMPLETED NOW. I CANNOT WAI ANY LONGER, OTHER WISE, I WILL SEEK LEGAL DAMAGES. I WOULD PREFER A FASTER WAY TO RESOLVE THIS RATHER THAN GOING TO COURT.

    Source: NHTSA WEB SITE
  • 2013 MERCEDES-BENZ E350
    - CLAYTON, MO

    FAILED CAM SELENOID TRIGGERED CHECK ENGINE LIGHT. THROWING CODES BECAUSE OIL HAS TRAVELED INTO THE WIRE HARNESS. BODY/WIRE HARNESS REPLACEMENT AS WELL AS AFFECTED 02 SENSORS FROM OIL SATURATION

    Source: NHTSA WEB SITE
  • 2013 MERCEDES-BENZ E350
    - LOUISVILLE, KY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT INFORMED MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245) AND THE MANUFACTURER OF THE RECALL NOTIFICATION AND WAS INFORMED THAT THE VIN WAS PENDING THOUGH THE PARTS WERE AVAILABLE, BUT THE RECALL REPAIR COULD NOT BE PERFORMED UNTIL THE PENDING STATUS WAS RELEASED ON THE VIN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MERCEDES-BENZ E350
    - STATEN ISLAND, NY

    I I GET IN A MINOR ACCIDENT WHEN MY BRAKES FAILED AND MERCEDES BENZ CHARGE ME $8000.00 TO FIX IT . I AM [XXX] AND DRIVE ABOUT 4000 MILES AYEAR.*DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2013 MERCEDES-BENZ E350
    - GARRETT PARK, MD

    I TOOK MY CAR IN FOR ITS ANNUAL SERVICE ON JANUARY 21, 2021, AND WAS TOLD THAT THE REAR SUBFRAME AND BRAKE LINES WERE SO BADLY RUSTED THAT THE CAR WAS UNSAFE TO DRIVE. THE ENTIRE SUBFRAME AND REAR LEFT AND RIGHT BRAKE LINES HAD TO BE REPLACED AT A COST OF $5,300 (MERCEDES BENZ USA GAVE ME A "GOOD WILL" DISCOUNT SO I PAID LESS THAN THAT AMOUNT). I AM THE ORIGINAL OWNER OF THIS VEHICLE AND I TAKE METICULOUS CARE OF IT. IT IS PARKED IN A GARAGE, RECEIVES EVERY RECOMMENDED MAINTENANCE CHECK AT THE SAME MECHANIC (EURO MOTORCARS BETHESDA, MD) AND HAS LOW MILEAGE FOR ITS AGE. ONLY ONE YEAR AND 7,000 MILES HAD ELAPSED BETWEEN THE CAR'S LAST SERVICE AND THE DISCOVERY OF THE CORROSION. IN OTHER WORDS, IN JUST ONE YEAR THE SUBFRAME OF THE CAR CORRODED TO THE EXTENT THAT IT WAS SO UNSAFE TO DRIVE THAT ACCORDING TO THE MECHANIC I AM LUCKY THAT I DID NOT GET INTO AN ACCIDENT. I HAVE OWNED MANY CARS THROUGHOUT MY LIFE FOR UPWARDS OF 10 YEARS AND NONE OF THEM HAVE HAD RUST CORROSION ISSUES. I HAVE TO BELIEVE THAT THERE WAS SOMETHING DEFECTIVE WITH THE MATERIALS MERCEDES BENZ USED ON THIS VEHICLE'S SUBFRAME. THE NHTSA DATABASE SHOWS THAT ANOTHER PERSON WITH THE SAME VEHICLE (WHO COINCIDENTALLY SEEMS TO HAVE PURCHASED HIS CAR AT THE SAME DEALERSHIP WHERE I PURCHASED MINE - EURO MOTORCARS BETHESDA) ALSO FILED A COMPLAINT FOR THE EXACT SAME ISSUE. HOW MANY OTHER OWNERS HAVE HAD THIS PROBLEM BUT DON'T KNOW THAT THEY CAN FILE A SAFETY COMPLAINT WITH THE NHTSA? THE MECHANIC TOOK A SHORT VIDEO OF THE CORROSION THAT I AM NOT ATTACHING TO THIS COMPLAINT; PLEASE CONTACT ME IF YOU WOULD LIKE ME TO SEND IT.

    Source: NHTSA WEB SITE
  • 2013 MERCEDES-BENZ E350
    - PORT CLINTON, OH

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF NORTH OLMSTED (28450 LORAIN RD, NORTH OLMSTED, OH 44070) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MERCEDES-BENZ E350
    - JACKSON, WY

    2013 MERCEDES BENZ E. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

    Source: CONSUMER LETTER
  • 2013 MERCEDES-BENZ E350
    - WYOMING, MI

    I'VE BEEN TOLD FOR OVER 2 YEARS NOW THAT MERCEDES WAS GOING TO REPLACE THESE TAKATA AIRBAGS. IT WAS SUPPOSED TO BE DONE NO LATER THAN MAY 2020. STILL NOTHING NOR ANY FOLLOW UP FROM MERCEDES.

    Source: NHTSA WEB SITE