2012 MERCEDES-BENZ E350 Complaints
View complaints related to 2012 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2012 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MERCEDES-BENZ E350- Lake Worth, FL
There was a recall on my front passenger air bag that was replaced around February 2020, based on a recall. The other day my Front Right Passenger Air Bag Malfunction Warning Signal appeared on the dash board. After bringing it into Mercedes Benz - I was notified that my Passenger Right Side Air Bag needed replacement. I was told it would cost $1,800 to replace. Shouldn't this be a part of the Air Bag Recall?
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ E350- Austin, TX
50% OF THE TIME CAR IS PLACED IN REVERSE BACK UP CAMERA SCREEN HAS NO PICTURE JUST A BLACK SCREEN. MERCEDES BENZ OF AUSTIN RAN DIAGNOSTICS BUT COULD NOT FIND A PROBLEM. I AM AWARE THAT THERE IS A RECALL FOR EARLIER MODELS ON THE BACK UP CAMERA BUT RECALL DOES NOT INCLUDE 2012 E350. PROBLEM STARTED ABOUT 2 YEARS OR SO AGO. IT IS AN INTERMITTENT PROBLEM STARTING ABOUT 2 YEARS AGO AND HAS BEEN ONGOING.
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ E350- Evergreen, CO
The key in the electronic ignition switch is not recognized causing the car to suddenly throw itself into park while the vehicle is still in motion, at speeds as high as 6 mph, per service bulletin #LI54.25-P-056472. The issue is intermittent and unpredictable and puts the driver at great risk of an accident because the car stops violently and without warning to the cars behind. The car can be put back into Drive and as soon as you start driving again, it will immediately throw itself back into park, which sometimes happens over and over again. This has put me in the position of having entered an intersection only to have my car stop in the middle of the intersection. I've been nearly hit from behind or side several times due to the unexpected and sudden stop my car made when this happened. Despite reporting the TSB to the Mercedes dealership, they would not cover the out of warranty repair because they said it's "only a service bulletin and not a safety recall." This is VERY CLEARLY a safety issue and there are hundreds if not thousands of drivers and cars affected based on internet searches of MB and auto forums.
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ E350- Alexandria, VA
1. Backup camera will periodically display a blank screen when shifted into reverse. System has to be shutdown and restarted to get the camera to work again. Tends to happen on rainy days when camera most needed. No accident has occurred as a result to date. Date of last occurrence is an approximation. 2. Distronic Plus system (Adaptive cruise) will disengage unexpectedly when coming to a stop in traffic or if in stop and go traffic. The system beeps once and a red light flashes, but this is easily missed if radio is playing or driver is distracted. This has almost caused several roll forward rear-end collisions, prevented only by quick driver intervention. Neither issue has been addressed with the dealer since the vehicle is out of warranty.
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ E350- WESTON, CT
RUSTED BRAKE LINES CAUSING BRAKE FLUID LEAKING AND LOOSE BREAK PEDAL. THIS IS SEVERELY AFFECTING BREAK SYSTEM PERFORMANCE AND VEHICLE SAFETY. MB DEALER QUOTED $2910.00 PLUS TAX FOR REPLACEMENT.
Source: NHTSA WEB SITE -
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2012 MERCEDES-BENZ E350- FLOWER MOUND, TX
MY 2012 MERCEDES E350 HAS OIL CONTAMINATION OF THE WIRING HARNESS. THE OIL HAS ALSO DAMAGED OTHER COMPONENTS IN THE ENGINE COMPARTMENT INCLUDING OXYGEN SENSORS; PROBES AND ECU(COMPUTER) THIS IS VERY EXPENSIVE DAMAGE. MERCEDES-BENZ HAD HAD RECALL FOR THIS PROBLEM IN THE PAST BUT THE RECALL DID NOT EXTEND TO THE 2012 MODEL YEAR. THEY NEED TO DO ANOTHER RECALL FOR THIS ONGOING PROBLEM. THIS IS A MAJOR SAFETY HAZARD, AS THE CAR COULD STALL IN TRAFFIC WITHOUT WARNING
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ E350- SOUTH ELGIN, IL
THE CAR SHUTS OFF RANDOMLY AT STOP LIGHTS. I CANNOT TELL IT IS OFF UNTIL WE ARE A GREEN LIGHT AND THEN I HAVE TO START THE CAR. CARS BEHIND ME HAVE ALMOST HIT ME
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ E350- APPLETON, WI
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BERGSTROM MERCEDES-BENZ (ENTERPRISE MOTOR CARS - 3002 N. VICTORY LN, APPLETON, WI 54913, (800) 396-7554) AND MERCEDES-BENZ OF NAPLES (501 AIRPORT-PULLING RD, NAPLES, FL 34104, (239) 227-2622) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MERCEDES-BENZ E350- HIGHLAND, NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) APPROXIMATELY 2 YEARS AGO, AND CONTACTED THE DEALER ATLANTA CLASSIC CARS MERCEDES-BENZ PRE-OWNED (2586 SATELLITE BLVD, DULUTH, GA 30096) WHO INFORMED HIM THAT PARTS WERE NOT YET AVAILABLE. THE DEALER ALSO STATED THEY WOULD BE IN CONTACT WHEN PARTS BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MERCEDES-BENZ E350- BROADWAY, NC
THE CAM SOLENOID SENSORS ARE PICKING UP OIL, THEN IT IS BEING DISBURSED IN TO THE ELECTRICAL SYSTEMS OF THE VEHICLE. IT IS FLOWING INTO, O2 SENSORS MAKING THE VEHICLE RUN IN A FULL RICH MODE, IT IS REACHING THE COMPUTER SYSTEM THAT RUNS THE ENTIRE VEHICLE. THIS REPAIR CAN COST UPWARDS OF $8000. I HAVE DONE ONLINE RESEARCH AND IT IS A VERY COMMON ISSUE AMONGST MANY MERCEDES VEHICLES. THE ISSUE IS A KNOWN PROBLEM, IT WAS BEING REPAIRED BUT MERCEDES STOPPED THE REPAIR. IT COMES FROM AN INTERNAL ISSUE, NOT A FAIL TO MAINTAIN PROBLEM. I CONTACTED MERCEDES, THEY SAY THEY DON'T KNOW OF THE ISSUE, BUT THEY DID TELL ME, THEY KNOW HOW TO FIX THE PROBLEM FOR A COST OF OVER $ 5000. TO US. ONLINE SEARCHES HAVE RESULTED IN MANY COMPLAINTS BY OWNERS. REGULAR DRIVING IS A RESULT OF THE ISSUE. NOW WE CAN'T DRIVE OUT VEHICLE DUE TO FEAR OF THE OIL IN THE ELECTRICAL LINES REACHING OUR CPU FOR THE ENTIRE CAR, WHICH WILL RESULT SEVERAL THOUSAND MORE DOLLARS ON TOP OF THE REPAIR COST. WE HAVE PAID $ 800. AT THIS POINT ONLY TO BE TOLD, DO NOT DRIVE THE CARE OR WORSE DAMAGE WILL OCCUR. SO WE HAVE A BEAUTIFUL CAR THAT IS COLLECTING LEAVES AND DUST. I AWAIT YOUR RESPONSE, GARYW. SMITH. WE CONTACTED MERCEDES BENS OF RALEIGH NC, THEY ARE OUR CONTACT POINT, THEY DON;T KNOW OF AN ISSUE BUT KNOW THE CURE FOR $5000. PLUS DOLLARS, HMMM, CURIOUS...
Source: NHTSA WEB SITE