2014 MERCEDES-BENZ E350 Complaints

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say another front end alignment was done. The vehicle still continued to pull and the steering wheel was still off center. On [XXX] I took my car to Mr. Tire for a tire rotation because the car continued to sway and jolt when going over bumps. It also made a popping noise when making a sharp turn. Then on [XXX] as I was driving, the car pulled or slid to the left. In order to keep from crashing into another vehicle, I pulled the wheel right causing me to run over the medium and almost crashing into a building. I was extremely shook up and in disbelief. Has this type of thing ever happened to anyone else before after the subframe was replaced? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving the car with my family close to home and the brake light came on. I drove home and noticed break fluid under the car. I took the car to Leober Mercedes in Skokie Il where I purchased the car and where I sometimes had it serviced. They told me my rear brake lining was corroded and it would be close to $4k to repair. I had it repaired but new that had to be a product defect since that just doesn’t happen as part of normal wear and tear and especially not to a car that has 57773 miles and hasn’t been flooded and that was regularly serviced. I’ve also found out that others have had the same issue with their Mercedes.

Driving on a highway approximately 65 MPH. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, Mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to Mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to drive the vehicle as it is extremely unsafe. Mercedes is aware of this problem. There was a class action lawsuit filed in February of 2023. Mercedes supposedly informed owners of the potential problem, but I was never notified. I only became aware of this dangerous subframe problem as a result of this incident.

- On 12/28/2023, Car developed a brake fluid in the rear near the differential after sitting, unused, for 3 weeks. - Car is available for inspection. - Brake system operates with diminished capacity. - An appointment has been scheduled with an independant repair center. - The brake warning light illuminated and a brake fluid warning message appears when the vehicle is started.

The subframe corroded causing an unsafe potentially hazardous condition. Also the brake line was were corroded causing imminent brake failure. The rear springs rusted from the corrosion subframe defect..Mercedes required 2800 dollars from me to remedy the problem

The parking brake frequently gets stuck and will not release when prompted even while driving the vehicle. Usually takes several attempts before the parking brake will release and disengage. The vehicle cannot be driven with the parking brake engaged.

My Cars Fuel Sender/Pump unit is leaking and it was diagnosed by Mercedes-Benz of chandler. I will attach report for same. they have given estimate for 1800 to repair it. this is common problem across multiple Mercedes vehicles and they have done recall on other models on this but they have excluded my model. since the Problem is generic to many mercedez vehicles they should honor this in safety recall. please see this article about this recall on other models. they have highlighted to me that its a safety issue as there is strong fuel odor from car on this. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While cruising , car stalled after it beeped intermittently for a few minutes . On checking , the shop found that ignition switch assembly module has failed & stopped working . Strangely , the Mercedes-Benz dealer on Montgomery Road , Cincinnati refused to fix this , though the car was initially towed to them . This is suspicious action on the part of Mercedes-Benz dealer . The dealer acted as if they do not want this problem to become public .

Rear brake hard lines are corroded and leaking. Loss of rear brakes and fluid while driving. Rear subframe corrosion is being addressed by recall/warranty extension but this coverage has not been extended to the premature failure of brake lines. The rest of the car is not rusted or corroded, only rear brake lines and recalled rear subframe are rusted and corroded. Attached photos show the condition of brake lines and additional photo shows the rest of the car in a rust free condition.

While driving on a local road, my wife lost control over the steering wheel of our 2014 Mercedes-Benz (MB) E350 sedan (the instrumental panel showed "Power Steering Malfunction: see attached photo)". It was a very dangerous situation, but she somehow managed to find a place to pull over and call me. It could've been much more dangerous if this occurred on highway. We found some information about the Power Steering Failure recall and our 2014 E350 was included as an affected car. Here is the website with that information: https://repairpal.com/recall/16V899000 However, our local Mercedes Dealer checked and found our car was not included in the recall list. The problem we encountered is identical to the nature of the recall, so we don't understand why our car is not included. The dealer recommended me to call MB Customer Service, which recommended me to contact NHTSA, so I'm contacting it. I hope you help us drive safely by adding MB 2014 MB E350 into the recall list. We need the car desperately as soon as possible. Thank you in advance for your help.