2018 MERCEDES-BENZ GLA 250 Complaints

The Battery keeps draining, appears to be a design defect. Vehicle model Mercedes GLA250 - 2018 Battery light came ON and car needed a jump start, take it to the dealer. Per dealer vehicle failed to crank and failed load test. Battery was removed and replaced on 20 July 2021. Miles 20,153. Invoice #417618 Again on 17 - 18th May 2022 (odometer reading 23,961) car failed to crank. Called road side assistance (Call # 2-28496306974) . Battery was replaced "under warranty" Ordered Battery Tender (trickle charger) from Amazon, and on 25 May 2022 take it to the nearby mechanic to install Pre-wired to battery to enable Battery charger connection. Keep on using Battery charger to save from Draining the battery all the way. Have been doing this almost once every month.

While driving the vehicle on the highway the front panel immediately in front of the panoramic roof was ripped off. The glue holding the panel in place was defective and is a known issue that currently has a recall out issued by Mercedes Benz. However the vin of our vehicle does not fall under the recall per my conversation with a MB rep. Mercedes Benz knows that this is a problem and will not add this vehicle to the recall. The glue holding the panel down is known to become weakened due to sun exposure. No lights on the dash are associated with this issue. The panel could have ripped off and hit a vehicle traveling behind us and caused an accident.

Summary: Transmission automatically shifts out of drive into neutral. Loss of ability to accelerate when transmission shifts to neutral. No preemptive warnings from the vehicle prior to incident. After transmission shifts to neutral, warning displaying, "Do not shift, bring vehicle for service" appears on multifunction display. Same safety issue as described in NHTSA recall #: 21V-033. Sequence of events: When driving on the highway, transmission automatically shifted from drive to neutral, resulting in a loss of power. Was able to coast to side of highway safely, but could have resulted in an accident with multiple vehicles on busy highway. The vehicle was towed to a Mercedes Benz dealership where the dealership inspected the vehicle and diagnosed the problem as low main battery voltage preventing proper communication among the powertrain control modules. Battery was replaced by dealership as recommended but problem still persists. The issue is reproducible and occurs every time after about 20-30 minutes of normal driving. Additional Details: - Transmission/transmission control module failure while vehicle was in motion. Vehicle is available for inspection upon request. Problem is reproducible and occurs after approximately 20-30 minutes of normal driving. - Sudden and unexpected loss of ability to accelerate significantly increases the risk of a crash. - The vehicle was inspected and diagnosed by Mercedes Benz of Owings Mills in Owing Mills, MD. However, the problem was misdiagnosed by the dealership. - No warnings or messages displayed in the vehicle prior to each occurrence. However, vehicle displays warning message after each occurrence. - Have been in contact with Mercedes Benz USA in regards to this issue, but they have declined to assist with recalling the vehicle.

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while his wife was driving and the vehicle was stationary at a traffic light, the vehicle shifted independently into neutral(N). The contact stated no warning light was illuminated. The driver restarted the vehicle and was able to continue driving to her destination. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery replaced. The vehicle was repaired but continued to experience failure. The vehicle was not drivable. The contact stated that the failure was experienced several times. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

I GOT HOME AND WHILE WAITING FOR MY GARAGE TO OPEN THE PANORAMIC SUNROOF EXPLODE AND SHATTER WITH NO REASON, LUCKILY IT DID NOT HAPPENED IN THE FREEWAY, I READ THAT HAPPENS BEFORE TO A PILOT. THE DEALER WANTS TO CHARGE $250.00 JUST TO CHECK A BROKEN SUNROOF AND WONT ACCEPT THE DEFECT.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. OVER TIME, THE STEERING WHEEL STARTED MAKING AN ABNORMAL CLICKING SOUND WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ELECTRICAL FEATURES ON THE STEERING CEASED TO OPERATE AS NEEDED. THE CONTACT TOOK THE VEHICLE TO ATLANTA CLASSIC CARS (1705 BOGGS RD NW, DULUTH, GA 30096) WHERE IT REMAINED IN THE POSSESSION OF THE DEALER WHILE WAITING TO BE DIAGNOSED. UPON INVESTIGATION, AN INDEPENDENT MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) WHICH SHE LINKED TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. *LN*JB

CAR BATTERY DIES IF VEHICLE NOT DRIVEN OFTEN AND/OR FOR LONGER DISTANCES. THIS WAS NOT EXPLAINED AT TIME OF SALE NOR DOES MANUAL MENTION. THERE IS NO WARNING LIGHT THAT BATTERY IS LOW. NO FIX. TOLD I SHOULD HOOK UP TO TRICKLE CHARGER. VEHICLE IS STATIONARY.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLA250 EQUIPPED WITH BRIDGESTONE DUELER H/L 400 TIRES, SIZE: 235/50R18 (NA). WHILE DRIVING 30-35 MPH, CHUNKS OF TREAD STARTED TO SEPARATE FROM THE TIRES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. CARMAX (8611 S LA CIENEGA BLVD, INGLEWOOD, CA 90301, (310) 568-9272) WAS INFORMED, BUT UNABLE TO ASSIST. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 10,580. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

YOU WOULD ALWAYS NEED TO THINK AND SEARCH WHERE YOU ARE GOING TO INVEST YOUR MONEY REGARDLESS OF CAR BRAND NAME... YES, NON OF THE (8) AIRBAGS EQUIPPED IN MY BRAND NEW 2018 CAR, AS CLAIMED BY MERCEDES BENZ (DISTRIBUTED IN VARIOUS LOCATIONS WITHIN THE CAR), ALONG WITH THE MODERN SOPHISTICATED SAFETY TECHNOLOGY AS CLAIMED, HAS BEEN ACTIVATED/DEPLOYED DURING THAT CAR ACCIDENT TO PREVENT SEVERE PAIN FOR MY WIFE WHO WAS RUSHED THAT DAY TO A HOSPITAL FOR INTENSIVE MEDICAL CARE. AFTER THEIR ENGINEERING CREW INVESTIGATIONS, MB USA COMPANY PROVIDES RIDICULOUS AND UNPROFESSIONAL EXPLANATIONS ON WHY AIRBAGS WHERE NOT ACTIVATED/DEPLOYED DURING THE ACCIDENT, WHICH WAS ALMOST ABOUT CAUSING THE CAR TO BE FLIPPED OVER. I'M LEFT NOW FOR PAYING SOAR MEDICAL EXPENSES AND CAR REPAIR COST.

AT 1:10 AM THE 2018 MERCEDES BENZ GLA SPONTANEOUSLY CAUGHT FIRE. THE CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN USED IN OVER 6 HOURS. THE CAR HAD 11,000 MILES ON IT. IT WAS LAST SERVICED BY MB OF COCONUT CREEK ONE MONTH EARLIER FOR THE ROUTINE 10K SERVICE. THE ONLY PROBLEM WE HAD WITH THE CAR WAS ONCE THE AIR-CONDITIONING FAILED TO WORK. I BELIEVE THE MB DEALERSHIP SAID IT WAS A FAULTY RELAY. THE CAR WAS ONLY SERVICED BY MB AT THE DEALERSHIP WHERE WE BOUGHT THE CAR. THE ENSUING FIRE CONSUMED MY GARAGE AND DESTROYED MY HOUSE. EVENTUALLY THE FIRE HIT OUR FUSE BOX CUTTING THE POWER TO THE HOME. THE LOSS OF ELECTRICITY WOKE ME UP. I HEARD A STRANGE NOISE AND INVESTIGATED. I SAW MY HOUSE ON FIRE AND WOKE EVERYONE UP AND WE ESCAPED UNHARMED. REPRESENTATIVES FROM MERCEDES AND MY HOMEOWNERS INSURANCE WILL BE CONDUCTING AN INVESTIGATION OF DECEMBER 5TH AT 9:00 AM AT MY HOME AT 21311 FALLS RIDGE WAY, BOCA RATON FL 33428