2015 MERCEDES-BENZ GLA 250 Complaints

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KNOPF AUTOMOTIVE, 3401 LEHIGH ST, ALLENTOWN, PA 18103) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (OPEN ROAD OF BRIDGEWATER, 1250 US-22, BRIDGEWATER, NJ 08807) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CALLED MERCEDES-BENZ OF RENO IN RENO, NV AT 775-326-4000 (LOCATED AT 11500 S VIRGINIA ST, RENO, NV 89511) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I WAS IN AN ACCIDENT IN MY CAR IN MARCH OF 2017 WHERE DRIVER AND PASSANGER AIRBAGS WERE DEPLOYED. DRIVER'S FRONT TOOTH WAS KNOCKED OUT AND LEFT SIDE DAMAGED. PASSANGER SIDE AIRBAGS SIDE AIRBAG DEPLOYED BUT NOT SURE ABOUT REST. I DON'T KNOW IF THE AIRBAGS DID WHAT THEY WERE SUPPOSED TO BUT THE CAR IS A TOTAL LOSS AND WITH MY INSURANCE AND TITLE HOLDER (CAR LOAN). THE DRIVER HAD SKIN LACERATIONS FROM AIRBAG AND I DN'T KNOW WHAT WENT OFF WHERE AND HAVE MEMORY LOSS SO THE INSURANCE COMPANY WOULD BE BETTER ABLE TO ASESS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED AN EMAIL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTH HAVEN, 620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER MERCEDES-BENZ OF MANCHESTER (LOCATED AT 875 GOLD STREET, MANCHESTER, NH 03103 603-669-6788) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOW PRESSURE FUEL LINE LEAK AND THE INTAKE LINE, SEALS, RINGS, AND FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 37,000. ...UPDATED 08/22/17 *BF *CN

I WAS DRIVING AT 45MPH DURING DAY TIME, IN NORMAL SLOW-TRAFFIC CONDITIONS ON A CALIFORNIA FREEWAY, WHEN MY PANORAMIC SUNROOF EXPLODED. OUTSIDE TEMPERATURE WAS 66F, I WAS NOT DRIVING UNDER A BRIDGE AND I DIDN'T HEAR ANY NOISE OF IMPACT GENERATED BY A FOREIGN OBJECT. AT THE TIME OF THE EXPLOSION I WAS PASSING A TRUCK AND BY THE SOUND OF IT, I IMMEDIATELY THOUGHT THAT ONE OF THE TRUCK'S TIRES EXPLODED. INSTEAD I LOOKED UP AND MY ENTIRE PANORAMIC SUNROOF WAS IN PIECES. LUCKILY THE SUNSHADE LINING WAS CLOSED AND IT PROTECTED MY FACE FROM BEING EXPOSED TO THE PIECES OF BROKEN GLASS.

LIGHTS FAILED WHILE DRIVING ON HIGHWAY....DASHBOARD, HEADLIGHTS, BRAKE LIGHTS. SOMETIMES LIGHTS GO ON AFTER RESTARTING ... OTHER TIMES THEY DON'T. UNSAFE TO DRIVE. MERCEDES DOES NOT KNOW HOW TO FIX PROBLEM! CAR NOW AT DEALER IN LITTLE ROCK, AR. APPARENTLY MERCEDES IS AWARE OF OTHER INSTANCES, BUT DOESN'T KNOW CAUSE OR CURE. *TR

BACK DOOR WAS AJAR AND THERE WAS NO WARNING DISPLAY TO STATE THE DOOR WAS NOT CLOSED COMPLETELY. I WAS ABLE TO PULL OUT OF MY DRIVEWAY AND THE WARNING DID NOT DISPLAY UNTIL I WAS DRIVING. SAFETY ISSUE ESPECIALLY WITH SMALL CHILDREN IN THE BACK SEAT. *TR

THE DOOR OPEN WARNING SIGN ON THE DASH DID NOT COME ON UNTIL AFTER DRIVING ABOUT 100 FEET. A BACKSEAT PASSENGER FELL OUT OF THE CAR AS IT STARTED TO MOVE FORWARD. THE DRIVER ASSUMED THE BACK DOOR WAS CLOSED SECURELY WHEN HE STARTED FORWARD BECAUSE THERE WAS NO WARNING LIGHT.