2015 MERCEDES-BENZ GLA 250 Complaints

I HAD TWO MVA ACCIDENTS (FEBRUARY 1 AND MARCH 16, 2016) IN THIS VEHICLE WITHIN~ 3 MONTHS OF OWNERSHIP. THE ACCIDENTS OCCURRED WHEN I SLOWED DOWN THIS VEHICLE UNDER 10-15MPH. UPON PURCHASE, I NOTICED UNLIKE OTHER CARS I HAVE OWNED, AT A STOP THIS MBGLA 250 VEHICLE ENGINE WOULD CUT OFF COMPLETELY AND START BACK WHEN THE GAS PEDAL WAS PRESSED. I WAS TOLD BY THE DEALERSHIP THIS WAS NORMAL. HOWEVER, I NOTICED WHEN I RECEIVED THE CAR BACK FROM PARK PLACE BODYWERKS IN MARCH, 2016, (AFTER ~ 5 WEEK REPAIR PERIOD FROM THE FIRST ACCIDENT THAT OCCURRED IN FEBRUARY 2016) THE ENGINE GEARS WOULD JUMP FROM 1ST TO 4TH AFTER SLOWING DOWN ON THE BRAKE FOLLOWED BY STEPPING ON THE GAS PEDAL, IT FELT LIKE THE CAR WAS JUMPING BETWEEN GEARS, I WAS NOT ABLE TO CONTROL THIS. THE CURRENT CAR ACCIDENT HAPPENED ON MARCH 16, 2016, WITHIN 1 WEEK POST REPAIR FROM PARK PLACE BODYWERKS, AFTER I STOPPED AT A STOPPED LIGHT I HIT THE LIGHT POLE, RESULTING IN FRONT END DAMAGE AND NO AIRBAG DEPLOYMENT. DURING THIS CONTINUOUS ADDITIONAL 3 MONTH REPAIR PERIOD, I WAS NOTIFIED IN MAY, 2016 BY MY GEICO ADJUSTER THAT THE TRANSMISSION HAD THE WRONG FLUID IN IT AND THE CLAIM WOULD BE ESCALATED. IN THE DAYS THAT FOLLOW, I WAS CONTACTED BY A PARK PLACE BODYWERKS AGENT AND ASKED "DID YOU CHANGE THE FLUIDS IN THE TRANSMISSION.." I WAS EXTREMELY OFFENDED AND INFORMED HIM "I DIDN'T KNOW HOW TO OPEN THE HOOD..." AS OF TODAY, 6/13/16, GEICO HAS PAID PARK PLACE BODYWERKS ON BEHALF OF MY POLICY $28,831.30 FOR A VEHICLE I HAVE ONLY OWNED SINCE NOVEMBER 2015, DRIVEN LESS THAN 2 MONTHS, BOUGHT CERTIFIED PRE-OWNED FROM PARK PLACE BODYWERKS WITH LESS THAN 8000 MILES, CONTAINED THE WRONG TRANSMISSION FLUID FROM THE DEALERSHIP, HAD TWO LOW SPEED ACCIDENTS EACH WITH NO AIR BAG DEPLOYMENT, A HOSPITALIZATION FOR THE OWNER AND NEVER HAD A DRIVING HISTORY LIKE THIS OF MULTIPLE ACCIDENTS.

VEHICLE ON SIDE STREET NEAR HOME...SUDDENLY CHUGS, AND SLOWS TO A CRAWL WILL NOT ACCELERATE...ALL LIGHTS COME ON DASHBOARD..ALSO ENGINE LIGHT... TOWED TO DEALERSHIP IN DAYTONA BEACH, FL...AFTER 3 WKS SERVICE DEPT CALLED TO SAY IT WAS FIXED... WIRING HARNESS AND A ME CONTROL UNIT REPLACED. 3 WKS LATER ON 5/10/16 SAME INCIDENT HAPPENED...LUCKILY IT WAS ON SIDE STREET SO WAS NO ACCIDENT OR DAMAGE....THIS APPEARS TO BE A RECURRING PROBLEM W/MERCEDES BENZ VEHICLES.... SERVICE DEPT CLAIMS FOUND FIX ONLINE..? RESET SOME KIND OF "PINS".....THIS CAR IS NOT SAFE IN MY OPINION....

TRANSMISSION VIOLENTLY ENGAGE IN REVERSE: SO FAR I HAVE ONLY EXPERIENCED THIS (TWICE) DURING COLD-STARTS. STARTED THE ENGINE, SHIFT CAR IN TO REVERSE GEAR, DISENGAGE PARKING BREAK. IN NORMAL SITUATION, THE CAR WOULD REVERSE SLOWLY WITHOUT APPLYING THROTTLE. IN THE TWO TIMES I EXPERINCED THE PROBLEM, THE CAR WOULD STILL BE IDLE, EVEN AFTER GENTLY APPLYING THROTTLE. AFTER ABOUT 5 SECONDS OR SO, THE CAR WOULD VIOLENTLY JERK AND THE TRANSMISSION FINALLY ENGAGED IN REVERSE. THE LOCAL MB SERVICE CENTER WAS NOT ABLE TO DIAGNOSE THE ISSUE. SOME GLA OWNERS ALSO EXPERINCED THE SAME ISSUE, WHICH CAN BE FOUND IN THIS DISCUSSION: HTTP://WWW.GLAOWNERS.COM/FORUM/ENGINE-TECHNICAL-DISCUSSION/8297-TRANSMISSION-WOES.HTML HERE IS THE VIDEO THAT ILLUSTRATES MY EXPERIENCE, FROM ANOTHER GLA OWNER: HTTPS://YOUTU.BE/GLN7KPGXYB4

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED; HOWEVER, THE CHECK ENGINE WARING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD NOT GO INTO REVERSE. WHILE THE VEHICLE WAS IN PARK, IT JERKED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED A NEW GLA250 IN AUGUST 2015. A FEW DAYS AFTER THE PURCHASE I NOTICED THAT THE CAR HAD A SERIOUS DESIGN FLAW RESULTING IN A SAFETY ISSUE. DEPENDING ON THE POSITION OF THE DRIVER'S SEAT THE LEFT SIDE REAR VIEW MIRROR CANNOT BE ADJUSTED TO ELIMINATE THE LARGE BLIND SPOT. TALLER DRIVERS WHO REQUIRE THAT THE SEAT BE POSITIONED FURTHER BACK CANNOT ADJUST THE LEFT SIDE REAR VIEW MIRROR TO ELIMINATE THE BLIND SPOT. I HAVE CONTACTED MBUSA AND THEY WILL NOT ADMIT THAT THERE IS A DESIGN FLAW OR SAFETY ISSUE. THE MBUSA REPRESENTATIVE WOULD NOT ALLOW ME TO SPEAK WITH ANYONE KNOWLEDGEABLE OF MIRROR OPERATION OR DESIGN. SHE TOLD ME THAT NOT ALL PEOPLE SHOULD BE ABLE TO ELIMINATE THE BLIND SPOT ON ALL CARS. THE SAFETY ISSUE RESULTING FROM THE INABILITY TO ELIMINATE THE BLIND SPOT IS EXASPERATED BY THE LARGE 'B' PILLAR WHICH GREATLY RESTRICTS PERIPHERAL VISION. MY THEORY, AND IT IS JUST A THEORY, IS THAT MERCEDES BENZ DESIGNED THE GLA (AND ALSO THE CLA) TO EUROPEAN MARKET MIRROR STANDARDS, ANTICIPATING THAT THE USA WOULD COME IN LINE BEFORE THE GLA WAS SOLD IN THE USA MARKET. IN EUROPE, CONVEX MIRRORS ARE ALLOWED FOR BOTH PASSENGER AND DRIVER SIDE REAR VIEW MIRRORS AND FOR THE MOST PART ONLY CONVEX MIRRORS ARE USED.. THE NHTSA HAS BEEN CONSIDERING, BUT WITHHOLDING APPROVAL OF CONVEX LEFT SIDE REAR VIEW MIRRORS FOR AT LEAST THE LAST 5 YEARS. GENERAL MOTORS AND MERCEDES BENZ HAVE BEEN THE PRIMARY PETITIONER'S FOR THE APPROVAL. MERCEDES BENZ ANTICIPATING THE APPROVAL, DESIGNED THE GLA FOR CONVEX OUTSIDE REAR VIEW MIRRORS. SINCE CONVEX LEFT SIDE MIRRORS WERE NOT APPROVED IN THE USA, MERCEDES BENZ INSTALLED A PLANAR MIRROR IN THE SAME LEFT SIDE MIRROR ENCLOSURE AND FRAME FOR USA MARKET CARS. THE PLANAR HAS A REDUCED FIELD OF VIEW AND RSULTS IN THE BLIND SPOT SAFETY ISSUE. I HAVE HAD MAY CLOSE CALLS ON MULTIILANE HIGH SPEED HIGHWAYS.

THE BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE TOGETHER. I AM CONSTANTLY FEELING THE SLIGHT TOUCH OF THE BRAKE PEDAL WHEN STEPPING ON THE GAS. I HAVE HAD MULTIPLE CARS AND SUV'S IN THE PAST AND I CANNOT EVERY RECALL TOUCHING THE BRAKE WHEN GASSING. I AM VERY CONSCIOUS OF THE PROXIMITY OF THE 2 PEDALS AND TRY TO NOT TOUCH THE BRAKE. IT STILL HAPPENS FROM TIME TO TIME.

THE DOOR HANDLES BECOME IN STUCK POSITION AND DOES NOT CLOSE FULLY AND DOES NOT LATCH TO A LOCKED POSITION. ALSO AFTER REMOVING THE DRIVER SIDE CALIFORNIA PROPOSITION 65 STICKER INTERACTS WITH THE WINDOW CLOSING MECHANISM.

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CARBON MONOXIDE DETECTORS ACTIVATED NOTIFYING THE CONTACT THAT THERE WAS CARBON MONOXIDE PRESENT IN THE VEHICLE. THE CONTACT BECAME ILL AND HAD TROUBLE BREATHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,400.

I HAVE LEASED GLA 250 MERCEDES BENZ WHILE I WAS DRIVING ON THE FREEWAY, I FELT THE GAS PEDAL STOP WORKING AND THE CAR STOPPED ACCELERATING WITH SIGN OF "COLLISION PREVENTION ASSIST PLUS" ON THE CARPOOL LANE. I DO NOT UNDERSTAND WHY THIS IS HAPPENING EVEN THOUGH THERE WAS NO CAR IN FRONT OF ME. I HAVE BEEN A MERCEDES BENZ CUSTOMER PAST 5 YEARS AND I NEVER HAD THIS ACCIDENT. I MIGHT HAVE AN ACCIDENT IF A CAR BEHIND ME DID NOT STOP ITS CAR. THIS IS A DEFINITELY MECHANICAL PROBLEM AND I WANT MERCEDES BENZ TO TAKE A RESPONSIBILITY AND SOLVE THIS ISSUE. THANK YOU. *TR

TL* THE CONTACT LEASED A 2015 MERCEDES BENZ GLA250. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL SHOOK AND THE POWER STEERING FAILED. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE EMITTED FROM THE STEERING WHEEL IN MID-TURN CAUSING THE CONTACT TO GO OVER THE CURB. FOLLOWING THE FAILURE, THE TIRE LIGHT ILLUMINATED. THE FRONT PASSENGER TIRE FRACTURED AND ROLLED UNDERNEATH THE VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE CONTACT IMPACTING THE CURB; HOWEVER, THE CONTACT DROVE OVER THE CURB BECAUSE THE POWER STEERING FAILED AND AN UNKNOWN COMPONENT FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 420. .....UPDATED 12/15/15 *BF UPDATED 10/3/2017*CN