2023 MERCEDES-BENZ GLC 300 Complaints

I am having the following issues with my digital lights on my 2023 GLC. Dealer states normal. It is unsafe and should have a recall/software update. VIN: [XXX] Dangerously inadequate forward visibility at night on low beam/inadequate beam pattern. Level of illumination not at legal minimum of visibility on low beam/ no long distance illumination yet creates excessive illumination of retroreflective signs creating distraction. Adaptive Driving Beam not functional. Extremely limited beam pattern on low beam. Topographic/dynamic leveling does not adjust beam so you are blind going down hill/up hill at night. Poor image/contrast for projection/symbols. Only triangle works. Cornering light not functional. Cannot see sides when cornering at night. Mercedes complaint reference # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hatch closes or opens when bumper cover is depressed accidentally causing injuries by smashing on top of head and crushing hands. Contact us for a video recording of an event.

Brakes slammed on when passing a parked vehicle on side of road, causing following vehicle to almost rear end me. Following vehicle driver blew horn .I was driving at 45 mph speed limit with cruise control set and turn signal active to pass parked vehicle. Scary experience.

DIGITAL LIGHT low beam inadequate distance for safe driving on unlit roadway. Low beam has unnecessary blacked out areas causing distraction. Low beams too low, especially driving down hills. Adaptive high beams revert to low beam without any apparent light to trigger camera/sensor. Dealer states they are all the same, nothing they can do, call MB USA. MB USA gave me a case number but do no seem interested in solving the issue

Active Emergency Stop Assist Currently Unavailable and Active Blind Spot Assist Inoperative.

The digital lights are defective for the US market. The low beam doesn’t provide any light for night driving farther than x feet. It also has jagged edges across the beam that greatly effect night visibility. The adaptive part of the system doesn’t provide adequate lighting in the dark around curves, the car states it has cornering lamps but it does not/ is not activated for us market. When it’s completely dark, I cannot see the front sides for turning, the lights are a serious safety hazard. The headlamps also get condensation when wet and fog up and effect visibility where you cannot drive at night. The leveling sensor failed and subsequently rendered the auto high beam and adaptive lighting system inoperative. The car doesn’t do any of the listed safety projections it’s supposed o do, such as spotlight. One time it worked but when tested it was never able to see it again after a software update. Serious safety concerns regarding the over the air updates and advertised functionality vs real life performance

While driving on highway at 75 mph, the car began slowing down and an alert on the screen said "Stop. Switch off vehicle". Then the alert on the screen showed that the 48 volt system needed to be recharged. The car would not start and had to be towed to the dealership. The dealership says the car was out of gas, but the gauges did not indicated that the fuel was empty, so they will reset all of the sensors, but they still do not know why the car turned off and could not be restarted. They are checking the software because they cannot find anything wrong.

Brand new car that had less than 1500 miles on it, one day went to start it while 20 miles away from home and error messages in dash and beeping "48V battery error, do not change transmission position, reduced functionality of driver assistance features...etc." and car would not start, could not turn steering wheel.

This 2023 GLC, a newly redesigned model, has a number of issues. The two most severe are the adaptive speed limit and the lane keeping assist. I had to disable the traffic sign recognition feature because I was on I-95 in Maryland where the posted speed limit was 65. The car abruptly slowed me down to 35 because it saw an exit sign speed limit but I was not on the exit. I was lucky the car behind me didn't hit me. A warning would be good but to brake the vehicle for a speed limit sign seems problematic. The more serious issue is the lane keeping assist. The car is supposed to show green markers when I'm above 37MPH and on a marked road. Normally, one turns red and eases the car back into the lane if I drift. There are 3 settings and mine is set to provide the most warning. If the system works (it sometimes does) I am already on the line at the alert. Typically, it could care less where I am in relation to road markings and will let me drift across lanes with no warning whatsoever. I took the car in to the dealership several times for this. The first time, they said "it's designed so you can't trick it." I didn't buy that. I then took it our for a drive with the service manager. He said "it detected steering input". I then let it drift across the road marking while removing my hands from the wheel and it provided no warning whatsoever (no turn signal use to disable the function). I asked him if he saw steering input that time. He said "I need a video of this". This issue has supposedly been sent to the engineers in Germany but this problem existed when new and it's been weeks with no resolution. This is a backup system but it is something I certainly paid for and would like to know it works should I actually need it. All testing was done in a safe manner and not around traffic. I can only attach pictures but I have videos as well. The dash should not be showing green lane markings on both sides in any of these screenshots from videos.

Check Right low beam error messsage. Beam decreased light output, lightbulb out. Adaptive high beam not working and neither is the intelligent light system/active lights.